Customer Ratings & Reviews
- Model:
- TBS-0707-01
- SKU:
- 6535762
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the Recon Controller's overall performance, remappable buttons, and comfortable grip. Many appreciate its ease of use, good weight, and the value it offers at its price point. However, some customers have reported issues with stick drift and desire wireless connectivity. A few have also mentioned concerns about the bumpers and stiffness of the triggers.
This summary was generated by AI based on customer reviews.
Fair.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was not bad, just was not for me. I returned the controller.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Will not stay connected with a PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller keeps disconnecting on the PC. The first week, I had no problem. The second week a couple times. The third week it is just horrible. Will not stay connected
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Sorry to hear about the experience you've had using your Recon Controller with your PC; however, please allow our Support Team to assist you! They’re always happy to help, and can be reached right from the support section of the Turtle Beach website via their Contact Form as needed.
Thank you and have a great day!
Kinda good controller
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a few bugs for a few weeks my microphone mute button got stuck on red then after a few weeks it went back to normal
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .We’re sorry to hear about this inconvenience with your Recon Controller. If you ever encounter an issue with your controller, please know that we have a dedicated Support Team that is always happy to help as needed. That team can be reached right from the support section of the Turtle Beach website.
Best regards!
game controller
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i only saw my son used it for a week and now i dont see it at all
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback Chan.
Please be aware that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance if you or your son have encountered any sort of inconvenience with your controller. We’re always happy to help, and can be reached via the Contact Form within the support section of the Turtle Beach website.
Thanks again and have a great day!
Turtle Beach controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller for the Xbox great audio (at least for Turtle Beach headsets can’t speak on other brand of headsets)
I would recommend this to a friend- Cons mentioned:Connectivity
Poor connection
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wire connection gets real loose it's not indented and within a month or two of having it the controller the connection is loose and every little movement knocks the power off the controller.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there!
We are sorry to hear about the experience you've had with your Turtle Beach Recon Controller connection.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
- Pros mentioned:Overall performance
gift
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought it as a gift for my sons x box and it is still working
I would recommend this to a friend - Cons mentioned:Stick drift
Bought a broken controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this controller and straight out of the box the cord doesn't even work and my controller already has stick drift
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Tyler,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon Controller. Our Support Team can assist you with recalibration to clear up stick drift and provide a replacement cable if necessary. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Bad after 3 weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 3 weeks ago. Top right bumper button no longer works. Best Buy says it's not their problem. Maybe look at a different product, definitely don't purchase from Best Buy.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Way better than the standard controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the best controller I’ve owned. The buttons are responsive. The controller feels sturdy and not cheap.
I would recommend this to a friendAffordable wired controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice wired controller however back paddles could be better
I would recommend this to a friendWrong color and broken
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I opened the controller it came in a different color and the bumper was broken. I didnt expect it to be like that.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Alejandro! We are sorry to hear about the experience you've had with your Turtle Beach Controller. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team with these details so they assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
- Cons mentioned:Stick drift
Stick Drift. Poor quality.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stick Drift right out of the box. Tried every possible setting to eliminate it but the drift was too much.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello! We are sorry to hear about the experience you've had with your Turtle Beach Controller. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Lacking feathers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No trigger locks and no way to extend joy sticks would not recommend for the price
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
- Pros mentioned:Remappable buttons
Does the job - adds additional customization.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller - comparable to ones costing multiples more. Back buttons are game changers on some apps.
I would recommend this to a friend - Cons mentioned:Stick drift
Poor quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had stick drift from the start After a week it started to power off randomly even though it’s a wired controller, cord is fine aswell
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey Chandler,
We’re sorry to hear about your experience with your Recon Controller. Please take the time to reach out to our dedicated Support Team and allow them to assist you in getting this cleared up. That team can also assist with replacement service if called for. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Broken controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke within 2 months of having it. It’s a good controller but it broke and not because I raged and threw it lol.
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Greetings,
We’re sorry to hear about this inconvenience; however, please note that our controllers are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
What is going on here?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give this a higher rating but I have searched long and hard but cannot find out why the large Xbox button does not light up. I do not have a wired headset yet but I would think that should not matter. Is the product defective or did Best Buy send me somebody's return? I am way too old to be spending more time on this.
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
Thanks for your feedback! The Xbox Button on the Recon Controller would not be equipped with an LED. There is an LED just below the button that will let you know when the controller is receiving power. The LEDs should also light up behind the Mic Monitor, EQ, COntroller, and Pro-AIM buttons in addition to lighting up behind the Game Volume and Chat Volume buttons.
All in all, the Xbox Button itself would *not* light up.
If the other LEDs that we made mention of are not lit up properly or if you have any further questions or concerns in regard to your controller, please take the time to reach out directly to our dedicated Support Team via their Contact Form on the main Turtle Beach website.
Thank you and best regards!
Trash
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this one day 1 and it alredy started to have joycon drift .
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there Aniken,
We're sorry to hear about that! We have a guide for clearing up stick drift within the Support Section of our website. We'd suggest giving those steps a try to clear up what you're experiencing.
You can also reach out to our Support Team and they'd be happy to assist you with that process and, if need be; they'd also be able to assist with further troubleshooting or warranty replacement service. That team can be reached right from the support section of the Turtle Beach website.
The team can also be contacted via Live Chat between 9:30 AM EST and 4:30 PM EST from Monday through Friday. That's available directly on the main Turtle Beach website. Keep an eye on the lower right hand corner of your browser window for the live chat icon when filling out the form or visiting another page on our site.
Get a wireless controller
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice controller they cord broke pretty fast but I had the warranty and they replaced it.
No, I would not recommend this to a friend