Customer Ratings & Reviews
- Model:
- TBS-0707-01
- SKU:
- 6535762
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the Recon Controller's overall performance, remappable buttons, and comfortable grip. Many appreciate its ease of use, good weight, and the value it offers at its price point. However, some customers have reported issues with stick drift and desire wireless connectivity. A few have also mentioned concerns about the bumpers and stiffness of the triggers.
This summary was generated by AI based on customer reviews.
Just trying.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a average controller I’m trying it out come in from the Xbox elite controller
I would recommend this to a friend- Cons mentioned:Connectivity
Wire port shorted after 37 days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Port for the wire shorted out 37 days after purchase with average use. Disconnects from Xbox with the slightest movement. Very frustrating
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Ash! We are sorry to hear about the experience you've had with your Turtle Beach Recon Controller disconnecting during use. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
- Cons mentioned:Stick drift
Drift stick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drift stick right out the box…………………………………………………….
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Byron! We are sorry to hear about the experience you've had with your Turtle Beach Controller. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please try the recalibration steps for the Recon Controller located in the Support Section of the Turtle Beach website. After, if you have the same experience, reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website too. Thank you and have a great day!
NICE QUALITY BUT NOT COMFORTABLE OB THE HAND.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price and nice quality but the only CON to me was the uncomfortableness on my hand. I would recommended it. we all have small or big hands.
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Johnny! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. If you have questions or concerns, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Great controller for XBox
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not as effective as I thought. Design is a bit foreign to me since I'm used to PS4 controller.
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Lahiru,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Not well enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok just needs better material because mine broke quicker than expected
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Please let our Support Team know, asour headsets are each sold with a one-year manufacturer's warranty, and the Support Team available to provide assistance as needed. That team can be reached right from the support section of the Turtle Beach website via their Contact Form or Live Chat service.
Live Chat is available between 9:30 AM EDT and 4:30 PM EDT from Monday through Friday. That service can be accessed via the support section of the main Turtle Beach website. Keep an eye on the lower right hand corner of your browser window for the live chat icon when viewing a page within the Support Section.
Thank you kindly!
Please, Avoid At All Cost
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't usually leave reviews, but I had to for this one. This is without a doubt the last Turtle Beach product I will ever purchase. Each time I purchase Turtle Beach products, I always have issues within a month, so definitely never buying anything from them again. This controller only lasted me 4 days, I did not mis handle it or treat it very poorly, and still just lasted me 4 days. The controller had a mind of its own, moving without touching the joysticks or the triggers. Do yourself a favor and avoid this controller, just stick with the original Xbox controllers. Also, the features this controller have aren't even that great, so no need to purchase it.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon Controller under the one year manufacturer's warrant it was sold with. We’re always happy to help with troubleshooting or replacement service if necessary, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Turtle Beach Recon controller
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this controller almost a year ago because my wired PowerA Fusion controller quit working. I actually prefer this wired controller, and it comes at a lower cost than the PowerA. It feels better in my hand, plus it doesn’t have removable paddles in back. There are buttons that feel better - to me. If there is an issue with this Recon controller, I will no doubt get another.
I would recommend this to a friend- Pros mentioned:Remappable buttons
Great Wired controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buttons are clicky and the media controls allow you to control your headset.
I would recommend this to a friend Good until it wasn't
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good until the headphone jack just stopped working. Which is the whole point of this controller.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Alika! We are sorry to hear about the experience you've had with your Turtle Beach Controller. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly it wasnt that good, felt ridiculously cheap
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Not worth the name
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Frequent issues with wire causing disconnection. Buttons wear out fast, and joysticks arent as responsive as you would think from the brand.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello! We are sorry to hear about the experience you've had with your Turtle Beach Recon Controller, its not what we would expect. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Controller
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the joystick went bad not long after I bought
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .We’re sorry to hear about this inconvenience; however, please note that our Recon Controllers are each sold with a one-year manufacturer's warranty when purchased new, and we have a dedicated Support Team available to provide assistance as needed with troubleshooting or warranty replacement service. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
- Pros mentioned:Ease of use
Works perfect on Xbox and PC
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and easy switching between Xbox and Pc since its wired
I would recommend this to a friend Bad audio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio was way too quiet or didn’t work at all, even with a TB headset. Otherwise buttons were really good and played great with nba 2k but useless with bad audio for parties.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Greetings!
We are sorry to hear about the inconvenience you've had with the audio on your Turtle Beach Recon Controller.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to replace old one didn't like the configuration of toggle
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Cover,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Thank you kindly!
Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was too light weight and made my had hurt
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Worked great for about 6 weeks.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for about 6 weeks. Left trigger broke on light use. Used 4 or 5 times a week for maybe 2 hours.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Samuel!
We are sorry to hear about the experience you've had with your Turtle Beach Recon Controller trigger.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
- Pros mentioned:Overall performance
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's a good controller I would recommend it .....
I would recommend this to a friend Bad controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not working out of service not functioning good it was a gift and messed up my son couldn’t use it a waste of money crazy when u try stuff
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Maria!
We are sorry to hear about the experience you've had with your Turtle Beach Recon Controller.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!