Customer Ratings & Reviews
- Model:
- TBS-0707-01
- SKU:
- 6535762
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the Recon Controller's overall performance, remappable buttons, and comfortable grip. Many appreciate its ease of use, good weight, and the value it offers at its price point. However, some customers have reported issues with stick drift and desire wireless connectivity. A few have also mentioned concerns about the bumpers and stiffness of the triggers.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Good controller but not for long
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this controller and it was working fine for a couple of weeks and then it started randomly disconnecting even though the wire was plugged in correctly, also the audio for my headset doesn’t work with this controller anymore my headset will make very loud noises every time I plug it into this controller I don’t recommend this controller
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Johnny,
We’re sorry to hear about this inconvenience you've had with your Recon Controller. Please be aware that our products are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
user,931061
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift to our grandson and He is enjoying it! It arrived when I was told and in great condition and the price was excellent
I would recommend this to a friendController Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great performance. Easy to use, interesting design, and overall great controller.
I would recommend this to a friendGreat controller
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect item for my younger kids to use on their brother's Xbox when he lets them use it.
I would recommend this to a friendController
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The wire with Connects to the controller becomes very lose
I would recommend this to a friendGreat gaming controller
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good gaming controller. I have had the xbox elite and this is so much better.
I would recommend this to a friendLove
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the controller. Button layout is perfect. Worked great with my headset
I would recommend this to a friend- Cons mentioned:Stick drift
Please don’t buy this junky controller
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth 10$! 20 days is how long I’ve had this awful controller and there’s stick drift, and when I call asking for help I’m told there’s a 15 day limit to when you can return an item unless you pay for stupid Best Buy plus?? Scummy and wrong. Don’t buy.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Dani! We are sorry to hear about the experience you've had with your Turtle Beach Controller. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Cool controller but my hands didn't feel great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The controller itself is cool but however my hands didn't feel great when I was using it. The vibrating on the controller is just too much to handle for my hands.
No, I would not recommend this to a friendMost bang for your buck.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great option for anyone that wants to not deal with batteries and have the best options for sound control for headsets. My go to now.
I would recommend this to a friendGoodITEM
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my son who loves it. Super easy install.
I would recommend this to a friendThe Dude
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome remote works great all the extras you need
I would recommend this to a friendXbox Controller
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and a good deal. Good idea for a gift!!!
I would recommend this to a friendGreat until buttons stopped working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yeah, pretty much what the title says. I really, really liked this controller until the right trigger and some of the other buttons stopped working. Turtle beach Customer service basically just said good luck and Sorry.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello!
We’re sorry to hear about your experience with your controller; however, please continue your correspondence with our Support Team so they can continue to offer assistance as needed under the manufacturer's warranty our products are covered with.
Thank you and best regards!
Coolest controller ever easy and fast delivery!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the fasted delivery I ever got from Best Buy!
I would recommend this to a friend- Cons mentioned:Stick drift
Stick Drift FAST
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I originally wrote a positive review because it was great...While it worked. Had the controller less than 90 days before the stick drift became so bad it's basically unusable. I work a lot and only really play a couple hours on the weekends so its not like it got a ton of wear. Buy a different controller.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon Controller. They're always happy to help, and can assist with recalibration, troubleshooting, and further warranty service if called for. That team can be reached right from the support section of the Turtle Beach website as needed via their Contact Form.
Thank you and best regards!
Only Windows and XBOX.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like a really nice controller, but it's not compatible with steam deck.
No, I would not recommend this to a friend- Cons mentioned:Stick drift
Worst controller I've own
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad stick drift right out of the box. I had to set my deadzone to 10 on WZ2 when i started using this controller. Another problem after about two weeks of use is a hard left or right intermittent drift during game play. The wrost controller i have own so far.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon Controller. They'll happily assist in recalibrating your controller to clear up stick drift, and look in to the other inconveniences you're having as well. That team can also assist with further warranty options, like replacement service, if called for. They can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Nothing special
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good perks bad design and build... takes some getting used to but the paddles are heavy duty!!!
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there!
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Crazy drift from left to right
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this about 6 months ago. Never dropped it. Now it had some crazy drift on the left analog stick. Otherwise great controller
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Masashi! We are sorry to hear about the experience you've had with your Turtle Beach Controller. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!