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Customer reviews

Rating 4.3 out of 5 stars with 1136 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Recon Controller's overall performance, remappable buttons, and comfortable grip. Many appreciate its ease of use, good weight, and the value it offers at its price point. However, some customers have reported issues with stick drift and desire wireless connectivity. A few have also mentioned concerns about the bumpers and stiffness of the triggers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,136 reviews
  • Rated 4 out of 5 stars

    From a PC/Steam/Xbox player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, really good feel and button response. The select and start button are really low compared to other controllers so it might feel different when you first start using the controller but the added adjustment controls on top are helpful at times. Great game response and firm button feel make it a worth while purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    A Great PC Dedicated Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is amazing. I use this controller all the time and love the grip and features it has. The only thing that makes it a 4star is the fact that it gets dirty VERY quick. The material seems less oil resistant than the material on a normal xbox controller. However if your not worried about dirty controllers than give this one a try! You can really get many hours out of this controller. The best part is it takes no batteries and has usb type c which is pretty common compared to micro or mini hdmi.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Great on paper, stick drift derails the controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great controller initially, but after around 7-8 months I was getting some really bad stick drift. I was hoping it was just that one controller that was having issues, but when I got a replacement via warranty the stick drift issues showed up even quicker, around 5 months the second time around. It’s such a shame too since I enjoyed the weight and feel of the controller and the ability to adjust sound via the controller. I’ll probably try a different brand of controller next due to the stick drift issue though.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Controllers. Please know that replacements continue to be covered by the warranty of the original purchase, and that our team would be happy to continue to provide assistance as long as you're within the warranty period. If the recalibration steps found in support section of the Turtle Beach website do not stop the drift, please reach back out to our dedicated Support Team so they can lend a hand. They’re always happy to help! Thank you and have a great day!` TurtleBeach

  • Pros mentioned:
    Ease of use, Remappable buttons

    Rated 5 out of 5 stars

    This is a win win controller for sure. Good price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome! I have a PowerA - Fusion Pro Wired Controller and it's nice except those back flipper button paddles. This Turtle Beach controller has proper buttons, all around. Easy to program, easy to use this unit. Good sticks too, robust. It's like an xbox 360 quality build..strong. Decent length for the usb cord and headphone jack. I've only used it with my win 10 pc, cannot comment on xbox use. There's many features it has that work only with xbox. With PC, it's a normal controller but you can map the extra back buttons (great for rutter control or emergency break).

    I would recommend this to a friend
  • Pros mentioned:
    Price, Remappable buttons

    Rated 5 out of 5 stars

    Incredible Value for it's Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Recon controller is worth every penny and actually a steal at $60. It has pro controller features ( minus trigger stops) at a value price. Build quality is very good as well. Everything just feels rock solid. The audio enhancements being at your fingertips are the icing on the cake. No more fumbling on a attached inline control or headset itself to mute or adjust the volume. Just a pleasure to use and I recommend to anyone that doesn't mind using a wired controller.

    I would recommend this to a friend
  • Pros mentioned:
    Remappable buttons

    Rated 4 out of 5 stars

    Good, but take care of it.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in August of 2021, searching for a new controller to game on PC. I was looking specifically for a wired controller because using plain Xbox wireless controllers that I had lying around simply ruined the USB port connections to the charging cables. Long story short, controller feels good. Shaped a bit differently, but going in blindly it is the Xbox controllers. Buttons have good travel, textured triggers feel exactly the same (to me), and the back buttons did get used. This surprised me as I figured it was more of a gimmick than anything else. Now, as of this review (~6 months in), there is q major issue with joystick drift. Specifically, when in game, trying to move a character forward is equal to running in knee-deep water. It's constantly fighting back and menu selection is like playing a game of roulette. I've gotten into competitive gaming sessions and dropped it on numerous occasion, but that is the extent of the physical abuse. No attempt to boomerang the thing out the window. Maybe it was just an issue I've experienced, but it is a major pain because now I've got to buy another controller. All in all, I'd recommend it regardless. Especially with the features built-in like the integrated DAC and mappable buttons. But your mileage may vary, as with potentially any controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a great controller, works as described, feels good in hand, haven't had stick drift yet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller. Works well. Audio options are nice like Superhuman Hearing and muting on the controller itself. I’ve had people complain that my microphone sounds quieter than normal when using this device. Overall, I would recommend it. Not perfect, but pretty good overall.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Solid Wired Controller - Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. For the Price, probably better than a real Xbox controller given all the extra functionality you receive. I like the way it fits in the hand and the way the sticks feel. I like the texture they add to the sticks. If you are ok with a wired controller, this is the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Remappable buttons

    Rated 5 out of 5 stars

    Top gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controllers bottom buttons really make things easier, you can set it to whwre you won't have ro remove a finger. Thr other settings are really great as well if its something you'd plam to use often.

    I would recommend this to a friend
  • Pros mentioned:
    Remappable buttons

    Rated 5 out of 5 stars

    Excellent controller for PC

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels great in your hands. The button and joystick response is precise.

    I would recommend this to a friend
  • Pros mentioned:
    Remappable buttons

    Rated 5 out of 5 stars

    Turtle Beach wired xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wired controller for the price. Has tons of customization and program able. Works great with headsets and includes many audio settings for all types of games. Button mapping with extra button on the bottom of the controller, simular to xbox elite controllers which is an added bonus. Overall great wired controller with a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, Affordable Pick for PC Gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cord is nice and long and made to a high quality. The headphone Jack can be a little funky, but when it works it works awesome with the surround sound setting on the controller. The controller looks great, and is very light too. The Xbox button sadly doesn’t light up though, so at times that makes it look a little “fake” per say?! Overall a very good controller for a pc or for an Xbox if your Xbox is nearby where you sit down to play games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Best Controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good not bad I think whoever looking should buy it very good item for Rainbow six seige, 2k

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Turtle beach recon controller.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controller for my wife and her computer. She refuses to use any other controller. Excellent customer support for any issues and excellent controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality Not heavy Only downside is not being wireless

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Turtle beach controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad cool features you have to get used to the extra functions but after that it’s great minus being corded

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Remappable buttons

    Rated 5 out of 5 stars

    Great for the price can’t beat it.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you can’t beat it. Had good grips and good feel in the hands. Has action buttons on the back that a mappable and the interface buttons are easy to figure out. Fantastic controller for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller, figuring out the button mapping was a bit wonky but I figured it out. Also the controller sometimes won't turn the console on like it's supposed to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Controller, Very Impressive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refurbished controller for my son, it had some noticeable scratches on it but we couldn’t beat the reasonable price. My son absolutely loves this controller, it works perfectly as it was described to be in perfect working condition. He said “This is the best one he’s ever had”. So many different cool functions. He loves it. Best Buy is great place, we are very impressed. The staff is amazing and professional.

    I would recommend this to a friend