Customers frequently mention the high-quality build, ease of use, and satisfying feel of the Recon controller, particularly praising its remappable buttons and comfortable grip. However, some users reported issues with stick drift and occasional connection problems, especially when used with PCs. A few also noted that the controller is wired and that some users found the bumpers and triggers to be less responsive than expected. Overall, the positive feedback on the controller's design and features outweighs the negative comments regarding functionality.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,097 reviews
Pros mentioned:
Grip
Cons mentioned:
Stick drift
Rated 5 out of 5 stars
Outstanding controller
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This controller is absolutely amazing it has everything you’d need in an xbox controller. This controller feels very comfortable on your hands, and it feels soft and a very cool feature is the superhuman hearing and paddles which completely boost your gaming experience. The rubberized grips also feel amazing and this controller is excellent. Ive had this controller for over two months and it has no stick drift. I highly recommend this controller and if you are looking for a controller buy this.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This controller was purchased to replace a worn series x model, price is great, volume controls work flawless in being able to lower game sound and raise chat settings in a split second is a huge plus. Not the best sound compared to a Xbox controller, but definitely hear more footsteps in FPS games. Precise stick controls help in almost all types of games. Only problem I’m having, started after second day of use is the left stick has major forward drift, but because everything works great I deal with the stick drift, couple flicks of the stick and drift goes away for about 10 minutes.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I upgraded from a Xbox 1 controller to this, let me tell you .. the controls are so responsive and very comfortable in the hand. The eq setting and the superhuman buttons work amazing! I have another one in a box just cause I really liked it so many my kid or someone can use it
Great on paper, stick drift derails the controller
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A great controller initially, but after around 7-8 months I was getting some really bad stick drift. I was hoping it was just that one controller that was having issues, but when I got a replacement via warranty the stick drift issues showed up even quicker, around 5 months the second time around. It’s such a shame too since I enjoyed the weight and feel of the controller and the ability to adjust sound via the controller. I’ll probably try a different brand of controller next due to the stick drift issue though.
Hello! We are sorry to hear about the experience you've had with your Turtle Beach Controllers. Please know that replacements continue to be covered by the warranty of the original purchase, and that our team would be happy to continue to provide assistance as long as you're within the warranty period. If the recalibration steps found in support section of the Turtle Beach website do not stop the drift, please reach back out to our dedicated Support Team so they can lend a hand. They’re always happy to help! Thank you and have a great day!`
Pros mentioned:
Overall performance, Remappable buttons
Rated 5 out of 5 stars
Old reliable
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this controller because my friend said i was insane for playing Elden Ring with a keyboard and mouse. I didnt understand why he felt that way until i gor this controller. It is super cool and the mapable paddle buttons on the back are really useful. It takes an extra step on PC through the xbox app i believe to map those buttons, however. Look up a tutorial for that and itll help loads. Its also still working and functional after playing through Elden Ring and various other rage-inducing games. I love it and cant recommend it enough!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great. Don’t need to worry about batteries. Don’t need the extra buttons but they are cool and I might start tinkering with settings on some FPS games
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a good controller. It’s light and feels good in the hand. Good but plasticy textures on the triggers. The sound controls on the front are amazing. The big problem for me was the connection. After about 4 months of regular use the controller started having issues staying connected. Ive tried the wire on my other controllers and it works fine, meaning something in the controller itself seems to have the issue.
Hello Javier! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Rated 5 out of 5 stars
Awesome controller
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Extremely responsive, easy to use voice and hesdset controls, and great feel
This reviewer received promo considerations or sweepstakes entry for writing a review.
This controller has a good feel in the hands and has lasted considerably longer than most other controllers I've purchased lately.
I don't use the audio and have no opinion on that.
However, after about 1.5 years of use, it's starting to get minor up-drift on the right stick. So, it's not a durable as the newer controllers with "Hall Effect" sensors, that should last a decade+.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this refurbished controller for my son, it had some noticeable scratches on it but we couldn’t beat the reasonable price. My son absolutely loves this controller, it works perfectly as it was described to be in perfect working condition. He said “This is the best one he’s ever had”. So many different cool functions. He loves it. Best Buy is great place, we are very impressed. The staff is amazing and professional.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've been really pleased with how the controller works with my PC, but I've been really impressed with its compatibility with the Xbox. It's incredibly versatile when it comes to handling my audio between games and chat with the controller. So far I've had no issues with its response time or connection to either device. Very happy with the purchase!
This reviewer received promo considerations or sweepstakes entry for writing a review.
This thing is awesome!
I have a PowerA - Fusion Pro Wired Controller and it's nice except those back flipper button paddles.
This Turtle Beach controller has proper buttons, all around. Easy to program, easy to use this unit. Good sticks too, robust. It's like an xbox 360 quality build..strong.
Decent length for the usb cord and headphone jack.
I've only used it with my win 10 pc, cannot comment on xbox use. There's many features it has that work only with xbox.
With PC, it's a normal controller but you can map the extra back buttons (great for rutter control or emergency break).
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's an all in 1 controller works seamlessly with the volume controls and has great haptic feedback, all around great purchase. Cheaper than the regular controllers too.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Recon controller is worth every penny and actually a steal at $60. It has pro controller features ( minus trigger stops) at a value price. Build quality is very good as well. Everything just feels rock solid. The audio enhancements being at your fingertips are the icing on the cake. No more fumbling on a attached inline control or headset itself to mute or adjust the volume. Just a pleasure to use and I recommend to anyone that doesn't mind using a wired controller.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I cant say I use the controls at the top very much as I use this for PC and so don't need to but its a cool feature.
The controls and grip are VERY comfortable. I would say the price is perfect. This company has another version of controller for $200 and best buy sells generic controllers for much less. The price is the perfect middle ground for someone looking for something better than generic but still affordable.