Customer Ratings & Reviews

I bought this refurbished controller for my son, it had some noticeable scratches on it but we couldn’t beat the reasonable price. My son absolutely loves this controller, it works perfectly as it was described to be in perfect working condition. He said “This is the best one he’s ever had”. So many different cool functions. He loves it. Best Buy is great place, we are very impressed. The staff is amazing and professional.

Best controller ever? Not for my uses. Phenomenal for the sale price? Yes. Would it be even better if I had a turtle beach wired headset? Also yes. This controller is great- functioned well, sturdy construction, feels good in had. I got it because it was on sale and needed a controller for PC and it was wired. Using for other stuff however you’d be in luck as the functions of mic controlling from it were soemthing I could use but would be a great feature. I do recommend.

For the price you can’t beat it. Had good grips and good feel in the hands. Has action buttons on the back that a mappable and the interface buttons are easy to figure out. Fantastic controller for the price.

This is truly one of the best wired controllers I've ever had. Buttons are super responsive, feedback is satisfying, and I've had some of the best multiplayer experiences with this controller. Also, the grip on the sides is an underrated aspect. Overall, the best wired controller I've had.

Very good quality Not heavy Only downside is not being wireless

Loved that the controller could connect to my PC so I could play all my Steam games with it. The grips are a nice material and the thumbsticks feel very responsive and smooth. A great buy and would recommend snagging this during a sale, very worth it.

I upgraded from a Xbox 1 controller to this, let me tell you .. the controls are so responsive and very comfortable in the hand. The eq setting and the superhuman buttons work amazing! I have another one in a box just cause I really liked it so many my kid or someone can use it

Good overall controller. Minimal input delay and zero issues using with an Xbox or PC. The face buttons are a bit stiff but durability is not a concern.

Have had many other expensive controllers and this one by far takes the cake! I really love all the extra setting on the controller. Everything actually works Everytime like it should

It works all right it's hard to actually program it there's no other way for you to know what else to do but it works fine as a controller

2nd one in a month hopefully it isn't a faulty one. stick drift the first month. Let see how the next one does. Worth a try n features r great on the controller

The controller works great and the superhuman hearing button does adjust the EQ for high intensity games where you need to hear distinct sounds.

Good feel, good response, cord would stop recognizing for a week or 2. but seems to have worked itself out. Otherwise no complaints, would buy another.

Nice controller, good price, I use it for my computer to cloud game on game pass. Happy it works good, wish I bought it in black but that 1 wasn’t on sale.

Great controller. Stippling is very nice. Biggest perk is the chat mixer so you can mute your annoying teammates during the 1v1 situations. Programming isn't very intuitive but once you get it its easy. Only complaint is not wireless but for the price you cant beat it.

The controler itself works and feels great, the only issue ive had is that for some reason the cord (which is a standard usb c) seems to lose connection with my pc. Not ideal when playing games that dont auto pause if control is lost.

I wanted to try a controller w/paddles for Xbox without spending a lot. This had decent reviews and was cheap. Bought December 2024. Was great at first... 2 months later, it's unresponsive & completely unusable. Lifetime: 12/10/24 - 2/22/25 ----------------------------------------------------------------- MAJOR ISSUES: 1. Jump scare white noise (started within 1st month) *** You're in the middle of gaming, having a good time with your friends... Out of nowhere the game + chat audio completely cuts out and is replaced with an abrasive, constant, extremely loud white noise that won't stop until you unplug your controller. I'm talking YOUR EARS RING afterwards.*** --- Happened numerous times mid game + in lobby. --- Became more frequent over time. --- Horrible experience every time. 2. Controller stops working (started within 1st month) *** You're in the middle of a gunfight trying to clutch up for your team. Out of nowhere your controller stops working entirely. Your gun is still shooting at the enemy, but none of your buttons are responding. You end up losing the game.*** --- Controller is unresponsive and unusable now --- Happened occasionally at first --- Over time, worsened and became more frequent: Initially, unplugging the cord + plugging it back in would resolve the issue. Then, had to restart Xbox on top of that, then multiple Xbox restarts, then controller resets, new cables, etc. It got to the point where it'd take 20-40 minutes of troubleshooting for the controller to become responsive again... Only for it to fail as soon as I started playing again.*** ----------------------------------------------------------------- It's a shame really. This controller could've been great. It feels very nice in my hands. The audio customization features are awesome when paired with my turtle beach headphones. The buttons were durable. I had no stick drift issues of any kind. It truly was perfect for a few weeks. If you're going to buy this controller, buy the 2 year geek squad protection so you can get a replacement when it breaks.

If your thinking of buying the $180 Xbox elite series 2 controller don’t and buy this !!!!!!! Stick drift is going to occur in any controller buy the $12 warranty..btw this controller feels really good and obviously with those buttons in the back makes you play even better!!!!!

It's a good controller its comfortable to hold and its durable when it comes to stick drift.

This is a good controller. It’s light and feels good in the hand. Good but plasticy textures on the triggers. The sound controls on the front are amazing. The big problem for me was the connection. After about 4 months of regular use the controller started having issues staying connected. Ive tried the wire on my other controllers and it works fine, meaning something in the controller itself seems to have the issue.