Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.3 out of 5 stars with 1127 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Recon Controller's overall performance, remappable buttons, and comfortable grip. Many appreciate its ease of use, good weight, and the value it offers at its price point. However, some customers have reported issues with stick drift and desire wireless connectivity. A few have also mentioned concerns about the bumpers and stiffness of the triggers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,127 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lots of features

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, took alittle to get used to controls behind the grip maybe because I have big hands, but nice controller overall.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Here we go again.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale after my last controler stopped working, so far it works as intended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very ergonomic with a slick look

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant say I use the controls at the top very much as I use this for PC and so don't need to but its a cool feature. The controls and grip are VERY comfortable. I would say the price is perfect. This company has another version of controller for $200 and best buy sells generic controllers for much less. The price is the perfect middle ground for someone looking for something better than generic but still affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love this controller. He gives this item five Stars ⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Remappable buttons

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is cheaper than a genuine controller, has a good grip, and has excellent performance. The buttons feel good and I highly recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first wired controller. I’m very impressed. Would recommend it if you want a wire control controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good scuff remote

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually a really nice remote best buy crew helped out with eveything even with my protection plan and all. Best wired remote i bought

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Great for the price.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent controller for the price. The sticks feel good. Mine had slight drift compared to other but only after I set the deadzone lower. The back buttons feel like they're in a good spot, too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Truly a bestbuy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Excellent product at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Salleejjj

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works great you should buy one yeah It's worth its money

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    It’s Alright

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think you’re better off getting the Gamesir controller with hall effect joysticks. Around the same price, and will last much longer than this did for me. The grip is nice though.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Austin! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Remappable buttons

    Rated 5 out of 5 stars

    Better than standard Xbox controllers

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this is a really great controller. Lots of extra buttons and controls for other features. I use this for PC, so not aware of all the features available on XBox but ill gladly use this over a standard Xbox controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Turtle Beach controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great control! Built quality is good. App is decent (Turtle Beach app), audio controls on the game controller is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller HOT! Customer Service NOT!!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son loves it so therefore, i love it as well!! Customer Service on the other hand is a hands down for me. No where to be found every single visit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Xbox Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works a lot better than the previous red one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really a great controller. The only issue i have is the triggers aren't adjustable at all. Other than that it's awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great just like any other controller. If you can get it on sale it’s a steal. All controllers end up with stick drift so paying 50+ for a controller is just throwing money away.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    QUALITY FEEL, GREAT VALUE

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TRIGGERS ARE VERY SMOOTH, GREAT INPUT, NO ISSUES, VERY HAPPY WITH THE CONTROLLER

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good pro controller on a budget

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming controller with a good response time. Works great for pc, with programmable buttons for quick changes. Only downside is that it feels a little cheap for the price; however it has taken a beating and still functions as intended.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Overall performance

    Rated 4 out of 5 stars

    Good deal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, grip is decent, reaction time is good, support is good. It's great for the price but could use some polish to make it a great product.

    I would recommend this to a friend