Customer Ratings & Reviews
- Model:
- TBS-0700-01
- SKU:
- 6466883
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the Recon Controller's overall performance, remappable buttons, and comfortable grip. Many appreciate its ease of use, good weight, and the value it offers at its price point. However, some customers have reported issues with stick drift and desire wireless connectivity. A few have also mentioned concerns about the bumpers and stiffness of the triggers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Does it's job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves it, uses it on his Xbox X. No complaints here!
I would recommend this to a friend - Pros mentioned:Overall performance
Good scuff remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Actually a really nice remote best buy crew helped out with eveything even with my protection plan and all. Best wired remote i bought
I would recommend this to a friend - Pros mentioned:Remappable buttons
Really enjoying it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this controller when it went on sale. Replaced my wireless xbox one. Having a wired controller os great because you don’t need to worry about batteries. The mappable buttons on the back work great and are mapped out easy enough. Being able to have 4 different “modes”( each one you can map the back to different buttons to suit different games) is awesome.
I would recommend this to a friend - Pros mentioned:Remappable buttons
Defective unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The features on the controller are very good, but there seems to be something wrong with the refurbished unit. The movement doesnt seem to work well in certain games Will be making a return.
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Gildor! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
- Pros mentioned:Ease of use, Overall performance
Best controller ever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Works well with MW3 and I would highly recommend
I would recommend this to a friend - Pros mentioned:Overall performance
Controller HOT! Customer Service NOT!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my son loves it so therefore, i love it as well!! Customer Service on the other hand is a hands down for me. No where to be found every single visit.
I would recommend this to a friend - Pros mentioned:Overall performance
Awesome controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves his new controller! He is hard on them and has no complaints about this one.
I would recommend this to a friend - Cons mentioned:Connectivity
Would be better if it was wireless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ita not bad of a product but it feels to light and there are so much games that I have that uses a controller on PC but i get tired of having to connect the controller my PC everytime i want to use it a wireless one would be better than a wired one sicne they tend to fail or just stop working if its way to bent
I would recommend this to a friend Great Controller With One Big Problem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really great feeling, sounding, and responsive controller when the cord doesn't become dislodged. It may seem like the removable cord is a good idea and a reason to get this (it was for me since I wanted to be able to swap between my PC and Xbox, each with its own USB-C cord), but it's really not. Playing games and moving your hands around seems to loosen the cable just enough to either start losing sound or controller functions. I ended up having to return it. If Turtle Beach wants to keep the non-hardwired cable, it needs to come up with some kind of locking mechanism to keep the controller end stable. If Turtle Beach, comes up with a solution to this problem or even just makes it a hardwired version, I will be the first in line to buy it. BTW, the sound controls are really good on this controller. That is another reason why I thought this thing would be great. I don't like a lot of gaming headsets and I would rather use a pair of my non-gaming music headphones which are much more comfortable. The problem with those is that they don't have volume controls or sound controls built in. By having them on the controller, I can use my extremely comfy Sennheiser cans and play for hours.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Sorry to hear about your experience Wraith and thanks for your feedback!
We would certainly suggest reaching out directly to our Support Team about this so they can lend a hand with replacement service for either the controller itself or the removable cable that came with it. They can also dig deeper in to the issue you're having if need be. That team can be reached right from the support section of the Turtle Beach website.
Best regards!
- Cons mentioned:Connectivity
Missing one key feature.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. I still wanted to keep my wired headsets and this controller makes sure I will. The built in Amp works and is a huge difference from plugging them into a basic controller. Plus all the program features with mappable triggers underneath make this well worth the price! Way to go turtle beach. If this was wireless I would give it a 5!
I would recommend this to a friend - Pros mentioned:Overall performance
Awesome product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality, it feels just like the original Xbox controllers and it actually has even more functions.
I would recommend this to a friend - Cons mentioned:Connectivity
Lasted 5 days....
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started to lose connection after 5 days of moderate use. Where the usb-c cable would plug in to the controller was lose and janky. I sit in a chair less than 6 feet from the console so I was definitely not stretching the cable or putting any undue stress on the cable or the controller connection port. Avoid at all costs! That being said I really did like the controller, literally 5 days though!!!
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about this inconvenience! Please ensure that you have updated your controller to the newest firmware using the Turtle Beach Control Center available on the Xbox One and Xbox Series X|S consoles & Windows 10 PCs. Ensuring your controller is operating on the newest firmware should clear this up for you.
If you continue to have the same experience after updating your controller; please be aware that our dedicated Support Team would be more than happy to lend a hand with troubleshooting or replacement service if necessary under our manufacturer's warranty that is applied to our products at the time of purchase. That team is always happy to help, and they can be reached right from their contact form within the support section of the Turtle Beach website.
The team can also be contacted via Live Chat between 9:30 AM EST and 4:30 PM EST from Monday through Friday. That's available directly on the main Turtle Beach website. Keep an eye on the lower right hand corner of your screen for the live chat icon when filling out the form or visiting another page on our site.
Best regards!
- Pros mentioned:Overall performanceCons mentioned:Stick drift
Great controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked how well built this controller is. And how the sticks dont get stick drift
I would recommend this to a friend - Pros mentioned:Overall performance
Controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first wired controller. I’m very impressed. Would recommend it if you want a wire control controller.
I would recommend this to a friend Very ergonomic with a slick look
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cant say I use the controls at the top very much as I use this for PC and so don't need to but its a cool feature. The controls and grip are VERY comfortable. I would say the price is perfect. This company has another version of controller for $200 and best buy sells generic controllers for much less. The price is the perfect middle ground for someone looking for something better than generic but still affordable.
I would recommend this to a friend- Pros mentioned:Ease of use, Overall performance
good controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.has worked very well. very easy to use and strong controller
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup works great too the paddles on the bottom/ back side help a bunch
I would recommend this to a friend - Pros mentioned:Overall performance
Pretty Good!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller feels light, but still feels firm in the hand, the extra features are a nice touch! the wire is detachable, feels really durable, and is long!
I would recommend this to a friend Good PC/Great Xbox Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been really pleased with how the controller works with my PC, but I've been really impressed with its compatibility with the Xbox. It's incredibly versatile when it comes to handling my audio between games and chat with the controller. So far I've had no issues with its response time or connection to either device. Very happy with the purchase!
I would recommend this to a friendXbox Turtle Beach controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great control! Built quality is good. App is decent (Turtle Beach app), audio controls on the game controller is amazing.
I would recommend this to a friend