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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.3 out of 5 stars with 1104 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the high-quality build, ease of use, and satisfying feel of the Recon controller, particularly praising its remappable buttons and comfortable grip. However, some users reported issues with stick drift and occasional connection problems, especially when used with PCs. A few also noted that the controller is wired and that some users found the bumpers and triggers to be less responsive than expected. Overall, the positive feedback on the controller's design and features outweighs the negative comments regarding functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,104 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Second controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an Inexpensive controller so we could play 2 player games. Very satisfied with it. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is working great, optimistic about what i can do with this controller that i couldn't do with my old controller

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for a bit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely happy with this product until I found out how fast it gets the controller drift! No wonder it was on a crazy sale when I bought it. But It goes with my PC so I mostly still use it for decoration.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Spencer! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Remappable buttons

    Rated 5 out of 5 stars

    Turtle beach Recon

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well balanced. Nice weight. Buttons and joysticks have a great feel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really excellent controller.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really excellent controller. It feels well made. It has extra buttons. The cord is very long and wrapped so seems like it will hold up. I am very happy with it. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Bang for your buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome controller! Best value for your buck! All the features actually work also! Awsome mic monitoring. Feels real grippy also. Very light as well. Works great on pc as well as xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look no further it’s the best controller on the market for the price.Has the grip and the advanced features and technology to make your game feel more polished.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, it feels just like the original Xbox controllers and it actually has even more functions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice easy controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to hold and easy to use, the different buttons on the controller makes it easier to control what I do in game without have to worry about pulling up an Xbox menu or having to take my focus off from the game

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Turtle Beach Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Controller Is A Must Have Love ❤️ It.Would Definitely Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bit on the "plasticy" side and pretty clicky side but overall a pretty good controller. But the only downside is that the physical buttons on the top don't work for pc so this controller is pretty much meant for a xbox console, pretty decent controller for price.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Jorge! We appreciate the feedback regarding your Turtle Beach Recon Controller. Please know that our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    boyfriend gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for my boyfriend he loves the controller see him use it all the time

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Gameplay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller that allowed for fluid gameplay and non slip for better control

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works very well, grip and positioning of the rear buttons is very good, but tends to have problems with the cable after time of use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Controller With One Big Problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great feeling, sounding, and responsive controller when the cord doesn't become dislodged. It may seem like the removable cord is a good idea and a reason to get this (it was for me since I wanted to be able to swap between my PC and Xbox, each with its own USB-C cord), but it's really not. Playing games and moving your hands around seems to loosen the cable just enough to either start losing sound or controller functions. I ended up having to return it. If Turtle Beach wants to keep the non-hardwired cable, it needs to come up with some kind of locking mechanism to keep the controller end stable. If Turtle Beach, comes up with a solution to this problem or even just makes it a hardwired version, I will be the first in line to buy it. BTW, the sound controls are really good on this controller. That is another reason why I thought this thing would be great. I don't like a lot of gaming headsets and I would rather use a pair of my non-gaming music headphones which are much more comfortable. The problem with those is that they don't have volume controls or sound controls built in. By having them on the controller, I can use my extremely comfy Sennheiser cans and play for hours.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Sorry to hear about your experience Wraith and thanks for your feedback!

      We would certainly suggest reaching out directly to our Support Team about this so they can lend a hand with replacement service for either the controller itself or the removable cable that came with it. They can also dig deeper in to the issue you're having if need be. That team can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Turtle beach control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Easy to use very affordable awesome features

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome controller for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for it's price. Bought this for my wife and she loves it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remappable buttons

    Rated 5 out of 5 stars

    great controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing controller easy so use built in reboot systems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recon Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This turtle beach controller, allows you to use any headset with 3.5 aux cable and use it as a turtle beach with several different settings. it allows to use super human hearing - which is the reason why to get a turtle beach headset. controller functions and every thing works especially with padal buttons in the back.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Missing one key feature.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. I still wanted to keep my wired headsets and this controller makes sure I will. The built in Amp works and is a huge difference from plugging them into a basic controller. Plus all the program features with mappable triggers underneath make this well worth the price! Way to go turtle beach. If this was wireless I would give it a 5!

    I would recommend this to a friend