Customers frequently mention the high-quality build, ease of use, and satisfying feel of the Recon controller, particularly praising its remappable buttons and comfortable grip. However, some users reported issues with stick drift and occasional connection problems, especially when used with PCs. A few also noted that the controller is wired and that some users found the bumpers and triggers to be less responsive than expected. Overall, the positive feedback on the controller's design and features outweighs the negative comments regarding functionality.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,087 reviews
Rated 5 out of 5 stars
Will buy again
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s great but the only thing.. and it maybe in my part but I rolled the control in the wire and the end tread became a little undone. But it is great. Takes any headphones or earphone to another level!
I would recommend this to a friend
Rated 5 out of 5 stars
Great Controller
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's crisp looking and comfortable to hold. I thought about getting wireless but this wired one is great because it never gets misplaced and the cord is plenty long for any room. I ordered 2, they're both working great.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its a great controller, sticks are decent. But not a bad controller since its got back triggers and special buttons. Ill give it a 4
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was a gift for a serious gamer. He loved it and said it was way better than the controller that came with his Xbox S
Thank you Best buy for making us both happy.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best thing that I could have purchased it works great and has many features with being able to control your game and television bass vibrations
I would recommend this to a friend
Cons mentioned:
Connection
Rated 3 out of 5 stars
Most times
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Might be this controller but it disconnects during mid game
I would recommend this to a friend
Brand response from Turtle Beach Support
Posted .
Hi Hophip,
We’re sorry to hear about the experience you've had with the Recon Controller. Please allow our Support Team to lend a helping hand in figuring out what's going on here. They’re always happy to help, and they can be reached right from the support section of the Turtle Beach website as needed.
Thank you kindly!
Rated 4 out of 5 stars
Turtle Beach control.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Seem tougher then other controls for adult use stronger hands decrease durablity.
The Turtle Beach Recon Controller uses a Detachable 10ft / 3m cable with Type-C for a wired connection and does not charge.
If you have any other questions, please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you!
Rated 5 out of 5 stars
Turtle beach wired controller
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this controller for my son for Christmas and all I here is how much he loves it and how great his game play is now that he has this controller.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing controller for the price. It gave my cheapest $25 Turtle beach headset features only found in more expensive models.
The integrated audio controller is placed perfectly for use with your thumbs and doesnt disrupt gameplay at all.
Highly recommend all around!
I would recommend this to a friend
Pros mentioned:
Grip, Quality, Remappable buttons
Rated 5 out of 5 stars
Tough competition to Xbox controller
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I can't believe I'm saying this but I love this controller more than my Xbox one. The only thing that I slightly dislike on this is the fact that it is not wireless. It comes with a 10' long cable (a braided USB-C to USB-A) which is more than enough for me but I'm accustomed to play with the wireless ones. So it was little hard for me initially to get used to it. Controller feels great and seems to work perfectly with my PC. The controller feels great in hand and buttons are solid. There's a lot of value in this controller with features such as textured grip, programmable buttons, Series X Share button, and the built in audio controls. Connecting this controller to my Xbox was a breeze and I was able to get it to work easily. It was practically plug and play. This controller has amazed me in it's quality and feel overall. The programmable buttons on the rear can even be programmed to a sequence of buttons rather than a single input as well! The vibration motors work great and it's super comfortable. It truly feels like an Xbox One controller (honestly better due to the grippy texture of the rear plate. It feels like mid-weight as it is not too heavy nor too light. Nice clicky buttons, good spring on the controller paddles. I used it to play Metal Gear Solid V game and I can't tell how many times those two buttons on the rear of the controller have come in handy. It's literally a game changer. I cannot speak for long term use and how well it holds up, but out of the box it feels super high quality compared to the cheaper controllers as well as the official Xbox and PlayStation controllers. The more I use it the more I fall in love with it. Turtle beach is a renowed company and it has lived up to its expectations. Good quality controller, sturdy, very responsive buttons... over all very nice quality. And this comes from an avid gamer, and one who has bought other 3rd party controllers online, which were usually subpar. Feels exactly like an xbox one controller except the handles are textured and easier to hold onto for longer periods of time. So far, I couldn't be happier with this. I waited an entire week and have used this controller pretty heavily before I could write a review because I wanted to be thorough. Well here you go, my honest opinion: 5 out of 5 stars!
I would recommend this to a friend
Rated 3 out of 5 stars
Bad USB C
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
USB c port was in bad condition it was bent where it plugs in but I had a million other backups so it wasn’t a deal breaker, the controller feels great to use
I would recommend this to a friend
Brand response from Turtle Beach Support
Posted .
Hello Oscar! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Rated 5 out of 5 stars
Awesome gaming controller
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you are looking for gaming controller under $50 this is definitely the one. The best for the price you pay!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Don’t buy this, it sucks the vibration sucks it feels like a plastic toy controller.
No, I would not recommend this to a friend
Brand response from Turtle Beach Support
Posted .
Hello Iman! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Rated 5 out of 5 stars
Best control
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good control for pc, just plug and play, volume and 2 extra buttons mapeables