Customer Ratings & Reviews
- Model:
- TBS-0700-01
- SKU:
- 6466883
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the Recon Controller's overall performance, remappable buttons, and comfortable grip. Many appreciate its ease of use, good weight, and the value it offers at its price point. However, some customers have reported issues with stick drift and desire wireless connectivity. A few have also mentioned concerns about the bumpers and stiffness of the triggers.
This summary was generated by AI based on customer reviews.
Wasn’t for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was told by multiple people this was a very solid good controller for a back up and around $60. I thought it would be too. I dislike feel of it in my hands. The material feels cheap. It is definitely smaller than I like and the one thing that everybody was raving about The amazing sound quality that you got from using As the headset EQ sadly had to return it
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Kaleb! We are sorry to hear about the experience you've had with your Turtle Beach Controller. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. In the future if you require assistance with a Turtle Beach product, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Great Controller! Great preinstalled audio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great controller. I really like the fact that it has different built in audio settings already. works great with PC and my Xbox Series S
I would recommend this to a friendController
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this controller. Few weeks later loose toggles.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about this inconvenience you've had with your Recon Controller; however, please allow us to assist you with what you described here. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Thank you!
Reliable
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller does the job, has lasted me longer than the actual Xbox controller I bought before that.
I would recommend this to a friendAmazing Sound Control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing controller. Price is great, controller is very ergonmoic, and my favorite part is the integrated sound control! Absolutely love this controller!
I would recommend this to a friendgreat controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product just need a bit of fine tuning with the buttons
I would recommend this to a friendGames
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller just didn't work on win7 it does work on win10 just fine which i didn't read on the box so I'm at fault for not reading which os supports the controller.
I would recommend this to a friendTurtle beach controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this controller i would recommend it i have had it for about a month
I would recommend this to a friend- Cons mentioned:Stick drift
Get something else
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After just a couple of weeks I experienced an issue where occasionally the controller would become unresponsive and the headset would emit extremely loud static, pads on the back of the controller would also become mapped to multiple different buttons when this happened. Unplugging it resolved the issue but it's still ridiculous. Then, after less than three months stick drift set in, and now after just over 4 the controller will not turn on regardless of the cord used. If you find yourself buying this junk controller for some unfathomable reason I recommend getting the warranty, but really I recommend you just don't buy it. I've had malfunctions with a Turtle Beach wireless headset years ago and should have known better than to buy a product of theirs again.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Sorry to hear about your experience! This does not sound normal at all, and our Support Team would want to hear about this so they can lend a helping hand with a claim for your controller. Your controller is covered under a one year manufacturer's warranty, and our team can assist with troubleshooting or replacement service as needed. That team can be reached right from the support section of the Turtle Beach website.
The team can also be contacted via Live Chat between 9:30 AM EST and 4:30 PM EST from Monday through Friday. That's available directly on the main Turtle Beach website. Keep an eye on the lower right hand corner of your browser window for the live chat icon when filling out the form or visiting another page on our site.
Best regards!
I love this controller!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have several xbox controllers this is definitely my favorite wired controller. I love all the ways to customize the contols!
I would recommend this to a friendOnline masterpiece.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Son loves this controller. Its incredibly versatile for online gaming and voice talk with friends
I would recommend this to a friendGreat controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked this up with purchase of new xbox havent used another controller yet
I would recommend this to a friendFunctional controller
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Responsive and feels good in the hands. Great functionality.
I would recommend this to a friendGood quality for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job well, easy to use. Only issue is Thumb sticks are too small.
I would recommend this to a friendShoutout changs, orange chicken is flyin bapa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this controller for a few months, I’ve used it about 10 times and already the B and Y buttons are sticking. Not enough to ruin anything for me but still a bit annoying. I got it on sale so it was kinda worth it I guess but the regular Xbox controllers are better. I don’t even use the buttons on the backside lol
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Thank you for leaving your feedback; however, we are sorry to hear you encountered an inconvenience with your B and Y Buttons. Please take the time to get in contact with our dedicated Support Team, as they always happy to help as needed. That team can be reached directly from the main Turtle Beach website via their Contact Support Form or their Live Chat service.
Best regards!
I'm buying another one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's Fast and We like the way it feels, and my friends like it too.
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a nice controller but doesnt work for computers as well as it says
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
- Cons mentioned:Stick drift
Good controller when it works
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a pretty good controller when it was working properly. Ive only had the controller for 5 months and it already has stick drift issues so bad thats its nearly unusable. I log maybe 6 hours of game time per week so its not even from heavy use.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello there,
We’re sorry to hear about this inconvenience; however, our Recon Controllers are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance with recalibrating the joysticks should you ever encounter stick drift. That recalibration process is also listed within the Support section of our website.
You can also access our Support Team's contact form & Live Chat service directly from the Turtle Beach Support Site. That team is always happy to help, and can lend a helping hand in a situation like this.
Best regards!
Excellent controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controls everything... from headphones to audio, this one does it all
I would recommend this to a friendNot too bad
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too bad a few flaws but overall works with Xbox
I would recommend this to a friend