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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.3 out of 5 stars with 1124 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,124 reviews
  • Rated 1 out of 5 stars

    So close to greatness

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ill save you the review and cut right to the 1 star rating. On the first day of using the controller it would randomly turn off and back on, didnt think anything of it. On the second day of use it now plays a high pitch beep noise in the headset, turns off, plays audio on one side of my headset when the mute button is pressed. Switched back to the stock microsoft controller and everything works fine. Ill probably keep this as a back up if the microsoft controller ever needs replaced but i wont be using the turtle beach as my main controller. Pros: -mic monitoring and audio controls on the controller -rubber side grips and heavily textured bumpers/triggers -quality braided usb c cable to plug in -the backside buttons are placed in a natural position as opposed to paddles Cons: -button presses require slightly more force than stock controller and are louder than stock -the d pad works fine but isnt the same quality as stock controller -the guide button, start/select, volume/chat, and superhuman hearing/mute are positioned too close together leading to accidental presses Things to note: Its very light, and the overall feel of the controller reminds me of MadCatz controllers from years ago. It feels larger than the stock controller and more in line to a beefed up xbox 360 controller. Wish it was wireless.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there Komez,

      Sorry to hear about the experience you had with your controller! Please be aware that a firmware update has been released for the controller since its release, and that firmware update may clear up the initial issues you described in your review. Our dedicated Support Team would happily walk you through that process and assist with further troubleshooting as needed.

      That team can be contacted via the Support Form on the main Turtle Beach website. They can also be contacted via Live Chat between 9:30 AM EST and 4:30 PM EST from Monday through Friday. That's available directly on the main Turtle Beach website. Keep an eye on the lower right hand corner of your screen for the live chat icon when filling out the form or visiting another page on our site.

      Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Best Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with PC and Consoles. Ergonomically well designed for quick games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works great. I bought it specifically for GTAV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the $400.00

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This joystick the truth for healthy militant war hands only...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, very glad i chose this controller. The programable buttons are awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this controller. Had it connected to my Xbox one, now I use it when my sone lets me use his pc. Paddles are great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Wired Controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wired controller, I barely use controllers but for some games, you just need a controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happily surprised!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because my other controller died. I knew turtle beach was a good company but I am so happy with it! It works flawlessly, the extra add features are great, and I love the cooling grips!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamers needed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and very useful to play the games and perform better

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not The One For Me!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this controller only days after purchasing it. In my opinion, it in not comfortable to hold; there are too many buttons with limited functionality; and the thumb pads felt awkward. This product may be a better fit for someone else. The price is good if you want to use a controller that feels cheap as well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can't use when it's disconnecting randomly.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't read any reviews on this controller on bestbuy's site before purchasing this for my God son who's 12. He's really good at taking care of his controllers for his age, I saw some really decent video reviews on the controller that made my decision to get it. But within 10 days we're having disconnect problems already and we've tried multiple cables. The poor workmanship of turtle beach in the last 5-7 years as been rough... I my old wireless PS3 headset from Turtle I purchased back in 2010 lasted almost 8 or 9 years before the headset plastic started breaking... I am very disapointed in this product as it should be made better.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning,

      Thanks for your feedback! We'd suggest getting on contact with our Support Team, as this does not sound normal! They can assist you as needed with troubleshooting or warranty replacement service if necessary (whether it be for the controller or its cable, or the entire product if need be).

      All in all, our dedicated Support Team is always happy to help as needed, and they can be reached right from the support section of the Turtle Beach website via their contact form or Live Chat service.

      Thank you and have a wonderful day! TurtleBeach

  • Rated 5 out of 5 stars

    Grest controller and a great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customization and button mapping is fantastic abd thr controller is veru comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Had no issue with it. Great gaming experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wired controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. I was searching for a wired for a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson so happy and the store rep helped me find it with just a picture of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No need for batteries, and strong long cord. Would recommend 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return Customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons are very sensitive. Really quick reaction time. It’s the second controller of this type that I’ve purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid for its price point. Works well with both my X box and Gaming PC. No drifitng or input delay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth control 100% recommend with custom mods etc I love this controller .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle Beach RECON controller.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome gaming controller. very customizable. great for FPS like COD. plus has EQ for plug-in headphones.

    I would recommend this to a friend