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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.3 out of 5 stars with 1124 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,124 reviews
  • Rated 2 out of 5 stars

    Save your money for something else.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    *I used this controller for 10 hours on COD before it started glitching, randomly shooting, not shooting even when pressing trigger multiple times, and t That's not all every button would have some delay after this time it was great for 9 hours but after that man it was just a headache,. In my opinion this controller wouldn't be worth $30 yet it is double that. Sorry turtle Beach I do like your headsets though most of them anyway.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning Calvin,

      We appreciate your feedback and are sorry to hear about the inconveniences you've had with your Recon Controller! As a heads up, please be aware that our products are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. They will happily lend a helping with recalibration and troubleshooting, or look in to assisting with replacement service if called for. That team can be reached right from the support section of the Turtle Beach website via the Contact Form listed there.

      Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Real bang for you buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with very easy microphone mixers and volume adjustments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller great price ( on sale) give it a go you wont regret it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    RT button jammed within 2 months,

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    RT button jammed within 2 months, love the functionality of it, love how it feels in the hands. Love that you can remap EVERY button. However the RT button isnt really jammed but it continues, So if youre game requires RT as a turbo like NBA 2k24 does. Then you'll be hitting TURBO the whole time. . . when you home screen it, the menu screen spams to the bottom and you can do anything. Once i ran button check it in the settings menu, it shows the RT button is being pressed and doenst turn off... may i add, i take great care of my controllers. i leave them on a wall hood every night unplugged. Same for the wires are rolled up cleanly. cant remember dropping the controller, so for this to happen so quickly is dis satisfying. Looking for system warranty thru Turtle beach or will sell to game store.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with the RT button on your Turtle Beach Recon Controller. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller with multiple button options that allow for good gameplay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice good quality controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to add to my kids gaming setup. And works better than expected

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A big issue

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really would not recomend this controller because of one glaring issue. At first it worked but now the audio will not go thru my headset. I figured it was just a problem with my controller but its apparently a big problem with this controller with alot of people on the internet saying the same thing and not getting a responce from turtle beach. The features are cool with this controller but its not worth it if you cant use a headset.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Jacob,

      We’re sorry to hear about your experience; however, this certainly does not sound normal so please allow our Support Team to assist you with your headset and your Recon Controller. That team is always happy to help out our customers as needed, and they can be reached right from the support section of the Turtle Beach website via their Contact Form.

      Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good quality. It only took two days to deliver. 100% recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price point

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good control for the price. Programmable buttons on the back side are nice !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Feels cheap, plastic

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine, feels cheap. There are better options for similar price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Comfortable in your hands. Love the Button Remapping. Works GREAT.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Returned the next day.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a lot of controllers and Im always looking for something new but this wasnt it. I gave it some time to play and what not but ultimately hated its quality. Interesting ideas but executed kinda poorly. The audio interface part works very well but everything else about the controller doesnt feel as high quality as a standard Xbox Controller.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there!

      We are sorry to hear about the experience you've had with your Turtle Beach Recon Controller.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Present

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my cousin for as a gift he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steep learning curve but great for gaming once you figure it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable controller with alot of addons

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good controller a bit confusing at first but overall very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paddles play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great alternative to the elite controller with more features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compatible with Pc windows 10

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch it amazin. So far is really good it compatible with windows 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent alternative for PC gamers.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for PC gaming, especially for gamepass service.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't last long

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good for a couple months and then the joystick started to mess up. It just presses up on its own. i have had really bad luck with xbox controllers so i tried this brand and it seemed really good at first but it broke way to fast.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Art! We are sorry to hear about the experience you've had with your Turtle Beach Recon Controller. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand and walk you through a recalibration. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Great remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent remote. Very happy so far. I even bought a second one.

    I would recommend this to a friend