Customer Ratings & Reviews
- Model:
- TBS-0705-01
- SKU:
- 12025552
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
NICE QUALITY BUT NOT COMFORTABLE OB THE HAND.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price and nice quality but the only CON to me was the uncomfortableness on my hand. I would recommended it. we all have small or big hands.
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Johnny! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. If you have questions or concerns, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
game controller
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i only saw my son used it for a week and now i dont see it at all
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback Chan.
Please be aware that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance if you or your son have encountered any sort of inconvenience with your controller. We’re always happy to help, and can be reached via the Contact Form within the support section of the Turtle Beach website.
Thanks again and have a great day!
Wrong color and broken
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I opened the controller it came in a different color and the bumper was broken. I didnt expect it to be like that.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Alejandro! We are sorry to hear about the experience you've had with your Turtle Beach Controller. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team with these details so they assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Poor connection
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wire connection gets real loose it's not indented and within a month or two of having it the controller the connection is loose and every little movement knocks the power off the controller.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there!
We are sorry to hear about the experience you've had with your Turtle Beach Recon Controller connection.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Turtle Beach controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller for the Xbox great audio (at least for Turtle Beach headsets can’t speak on other brand of headsets)
I would recommend this to a friendStick Drift. Poor quality.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stick Drift right out of the box. Tried every possible setting to eliminate it but the drift was too much.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello! We are sorry to hear about the experience you've had with your Turtle Beach Controller. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
gift
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought it as a gift for my sons x box and it is still working
I would recommend this to a friendBought a broken controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this controller and straight out of the box the cord doesn't even work and my controller already has stick drift
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Tyler,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon Controller. Our Support Team can assist you with recalibration to clear up stick drift and provide a replacement cable if necessary. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Affordable wired controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice wired controller however back paddles could be better
I would recommend this to a friendWay better than the standard controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the best controller I’ve owned. The buttons are responsive. The controller feels sturdy and not cheap.
I would recommend this to a friendDrift stick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drift stick right out the box…………………………………………………….
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Byron! We are sorry to hear about the experience you've had with your Turtle Beach Controller. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please try the recalibration steps for the Recon Controller located in the Support Section of the Turtle Beach website. After, if you have the same experience, reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website too. Thank you and have a great day!
Poor quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had stick drift from the start After a week it started to power off randomly even though it’s a wired controller, cord is fine aswell
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey Chandler,
We’re sorry to hear about your experience with your Recon Controller. Please take the time to reach out to our dedicated Support Team and allow them to assist you in getting this cleared up. That team can also assist with replacement service if called for. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Does the job - adds additional customization.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller - comparable to ones costing multiples more. Back buttons are game changers on some apps.
I would recommend this to a friendBroken controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke within 2 months of having it. It’s a good controller but it broke and not because I raged and threw it lol.
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Greetings,
We’re sorry to hear about this inconvenience; however, please note that our controllers are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Wire port shorted after 37 days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Port for the wire shorted out 37 days after purchase with average use. Disconnects from Xbox with the slightest movement. Very frustrating
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Ash! We are sorry to hear about the experience you've had with your Turtle Beach Recon Controller disconnecting during use. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
What is going on here?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give this a higher rating but I have searched long and hard but cannot find out why the large Xbox button does not light up. I do not have a wired headset yet but I would think that should not matter. Is the product defective or did Best Buy send me somebody's return? I am way too old to be spending more time on this.
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
Thanks for your feedback! The Xbox Button on the Recon Controller would not be equipped with an LED. There is an LED just below the button that will let you know when the controller is receiving power. The LEDs should also light up behind the Mic Monitor, EQ, COntroller, and Pro-AIM buttons in addition to lighting up behind the Game Volume and Chat Volume buttons.
All in all, the Xbox Button itself would *not* light up.
If the other LEDs that we made mention of are not lit up properly or if you have any further questions or concerns in regard to your controller, please take the time to reach out directly to our dedicated Support Team via their Contact Form on the main Turtle Beach website.
Thank you and best regards!
Trash
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this one day 1 and it alredy started to have joycon drift .
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there Aniken,
We're sorry to hear about that! We have a guide for clearing up stick drift within the Support Section of our website. We'd suggest giving those steps a try to clear up what you're experiencing.
You can also reach out to our Support Team and they'd be happy to assist you with that process and, if need be; they'd also be able to assist with further troubleshooting or warranty replacement service. That team can be reached right from the support section of the Turtle Beach website.
The team can also be contacted via Live Chat between 9:30 AM EST and 4:30 PM EST from Monday through Friday. That's available directly on the main Turtle Beach website. Keep an eye on the lower right hand corner of your browser window for the live chat icon when filling out the form or visiting another page on our site.
Get a wireless controller
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice controller they cord broke pretty fast but I had the warranty and they replaced it.
No, I would not recommend this to a friendJust trying.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a average controller I’m trying it out come in from the Xbox elite controller
I would recommend this to a friendGreat controller for XBox
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not as effective as I thought. Design is a bit foreign to me since I'm used to PS4 controller.
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Lahiru,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!