Customer Ratings & Reviews
- Model:
- TBS-0705-01
- SKU:
- 12025552
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Not well enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok just needs better material because mine broke quicker than expected
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Please let our Support Team know, asour headsets are each sold with a one-year manufacturer's warranty, and the Support Team available to provide assistance as needed. That team can be reached right from the support section of the Turtle Beach website via their Contact Form or Live Chat service.
Live Chat is available between 9:30 AM EDT and 4:30 PM EDT from Monday through Friday. That service can be accessed via the support section of the main Turtle Beach website. Keep an eye on the lower right hand corner of your browser window for the live chat icon when viewing a page within the Support Section.
Thank you kindly!
Good until it wasn't
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good until the headphone jack just stopped working. Which is the whole point of this controller.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Alika! We are sorry to hear about the experience you've had with your Turtle Beach Controller. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Please, Avoid At All Cost
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't usually leave reviews, but I had to for this one. This is without a doubt the last Turtle Beach product I will ever purchase. Each time I purchase Turtle Beach products, I always have issues within a month, so definitely never buying anything from them again. This controller only lasted me 4 days, I did not mis handle it or treat it very poorly, and still just lasted me 4 days. The controller had a mind of its own, moving without touching the joysticks or the triggers. Do yourself a favor and avoid this controller, just stick with the original Xbox controllers. Also, the features this controller have aren't even that great, so no need to purchase it.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon Controller under the one year manufacturer's warrant it was sold with. We’re always happy to help with troubleshooting or replacement service if necessary, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Turtle Beach Recon controller
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this controller almost a year ago because my wired PowerA Fusion controller quit working. I actually prefer this wired controller, and it comes at a lower cost than the PowerA. It feels better in my hand, plus it doesn’t have removable paddles in back. There are buttons that feel better - to me. If there is an issue with this Recon controller, I will no doubt get another.
I would recommend this to a friendGreat Wired controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buttons are clicky and the media controls allow you to control your headset.
I would recommend this to a friendNice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly it wasnt that good, felt ridiculously cheap
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Not worth the name
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Frequent issues with wire causing disconnection. Buttons wear out fast, and joysticks arent as responsive as you would think from the brand.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello! We are sorry to hear about the experience you've had with your Turtle Beach Recon Controller, its not what we would expect. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Bad audio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio was way too quiet or didn’t work at all, even with a TB headset. Otherwise buttons were really good and played great with nba 2k but useless with bad audio for parties.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Greetings!
We are sorry to hear about the inconvenience you've had with the audio on your Turtle Beach Recon Controller.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Works perfect on Xbox and PC
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and easy switching between Xbox and Pc since its wired
I would recommend this to a friendController
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the joystick went bad not long after I bought
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .We’re sorry to hear about this inconvenience; however, please note that our Recon Controllers are each sold with a one-year manufacturer's warranty when purchased new, and we have a dedicated Support Team available to provide assistance as needed with troubleshooting or warranty replacement service. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to replace old one didn't like the configuration of toggle
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Cover,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Thank you kindly!
Worked great for about 6 weeks.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for about 6 weeks. Left trigger broke on light use. Used 4 or 5 times a week for maybe 2 hours.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Samuel!
We are sorry to hear about the experience you've had with your Turtle Beach Recon Controller trigger.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was too light weight and made my had hurt
No, I would not recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's a good controller I would recommend it .....
I would recommend this to a friendBad controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not working out of service not functioning good it was a gift and messed up my son couldn’t use it a waste of money crazy when u try stuff
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Maria!
We are sorry to hear about the experience you've had with your Turtle Beach Recon Controller.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
D=Pad failure after less than a month.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its really hilarious i get an email asking for a review the DAY AFTER the d-pad up button breaks. Lol. No impacts and light use, I was assuming some kind of connection issue but no dice. It just isn't working now,
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback BrainSlug420, and please know that we’re sorry to hear about this inconvenience with your Recon Controller!
Our controllers are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance in situations like this. They're always happy to help with troubleshooting or warranty replacement service. That team can be reached right from the support section of the Turtle Beach website.
Thank you kindly and have a great day!
Drift king (literally)
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy if you play fps games. The amount of clicking for sprinting wears out this controller. It's a terrible controller. If you think you can fix it yourself because it might have dust, don't even try. You can't even open the controller yourself to clean it. Waste of money.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello! We are sorry to hear about the experience you've had with your Turtle Beach Recon Controller. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Only worked perfectly for 2-3 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this at the beginning of August, it is now the end of October. My controller has serious analog drift and often stops working in game and I have to unplug it and plug it back in to get it to work again. I have updated and done some trouble shooting to no avail. Really disappointed in this because I thought it was a good controller for my needs when I first bought it. Unfortunately it declined really quickly and while I do play quite a bit, I'm not an every day player so this really should not have happened.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about this inconvenience; however, please note that our controllers are each sold with a one-year manufacturer's warranty. Our dedicated Support Team is equipped to provide assistance with recalibration and restoration as needed. In a worse case scenario, that team can also assist with warranty replacement service under the aforementioned warranty. That team is always happy to help, and they can be reached right from the support section of the Turtle Beach website.
Best regards!
Turtle Beach xbox controller with extra buttons
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, I got the controller I paid 55.00 for it and when I got it, it was a used box b/c it was an open box and it was dirty dust all over the place and on top of all of that I paid 10.98 just to get it sooner...The Packaging was half open left JOY stick doesn't work or I should major drift and the package was all torn I have pics of that too... IT DOES NOT HAVE a power cord I have spent thousands of dollars if not more in the last 1 there from TVs PS5'w New Xbox's HB omen down plus monitors this is NOT far to me this is how I make my money
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Sorry to hear that you encountered an inconvenience when purchasing an open box item from Best Buy. It would be in your best interest to contact Best Buy about this used controller that you purchased as they'd be responsible for assisting you with replacement service for a pre-owned item purchased from their own site.
If you ever encounter an issue with a new purchase (brand new, sealed) of a Recon Controller, please be sure to reach out directly to the Turtle Beach Support Team for assistance.
Hard pass
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this controller for 3-4 months and the port where the wire plugs into the control is already loose. It’s now randomly shorting out and disconnecting.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello,
Sorry to hear about the experience you've had with your Recon Controller! Your controller would be covered under a one-year manufacturer's warranty, and our Support Team would be happy to assist you in figuring out if the controller or its cable is at fault. If need be, they can assist you with a replacement for the entire product (the controller & its cable). That team can be reached right from the support section of the Turtle Beach website.
Best regards!