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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1135 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Recon Controller's overall performance, remappable buttons, and comfortable grip. Many appreciate its ease of use, good weight, and the value it offers at its price point. However, some customers have reported issues with stick drift and desire wireless connectivity. A few have also mentioned concerns about the bumpers and stiffness of the triggers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,135 reviews
  • Pros mentioned:
    Remappable buttons

    Rated 5 out of 5 stars

    Easy to use controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cool controller. Light weight and easy to use. Buttons and toggles are the perfect amount of sensitive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Elite Style Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works as advertised...better than normal first party controllers. Cheaper than an actual elite controller and less customizeable than a first party elite. (Only two buttons) but I've had it for a few months and haven't broken a bunper from normal use (unlike the last 2st party controller I bought.) This has been a good controller so far.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Dont think just get this!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably one of the best controllers ive played with on pc the controller fits in you hands perfectly with grips and thr analogs stick are completely comfortable im still figure out how to use the rest if the buttons on the controller but this is the best buy ive made so far

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ITS A GOOD CONTROLLER, AND IT WORKS WELL. I like it alot

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    It just works.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because the two Xbox brand controllers I returned had sticky buttons and the blutooth is unreliable. I have not used any of the extra functions on this unit but I love the grippy handles and long braided cord. I play racing games and would rather have a chord than the unreliable location freedom of wireless. I also like buying from a well established company that gets into something new because you can get a great value even if they miss some things on their first try.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Son Enjoys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. Hasn’t gave him any trouble yet. Would definitely recommend to someone who doesn’t mind wired controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works very well, grip and positioning of the rear buttons is very good, but tends to have problems with the cable after time of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really excellent controller.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really excellent controller. It feels well made. It has extra buttons. The cord is very long and wrapped so seems like it will hold up. I am very happy with it. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good PC controller for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid controller. No issues on PC or Xbox, connection was easy. Button response on par with standard Xbox controller. Not as responsive as elite controllers. I will buy again.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Decent for PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needed something for PC bc Diablo 4 was maddening w Kb/M :) works great but its very light and after a few game nights w da boys the left stock is aounding off and the right drifts. Doesnt matter for what i use it for but just keep it in mind.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good... but it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wired controller for gaming it's durable and a good value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller with extra easy settings for volume and sensitivity

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Best budget controller hands down.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome affordable enhanced controller. Sticks have held up well with little to no stick drift. Love the voice controls and multiple mode settings. For the price it’s one of the best controllers on a budget. I just wish it had trigger locks and would have been beyond awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Gaming Buddy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this because I wanted a mappable controller with the underside paddles. Couldn’t justify getting an Elite controller, so decided to give this a whirl. So far, it has been a good controller. The weight takes some getting used to given it's lighter and slightly thinner than the regular Xbox controller. The grips though compensate for it by adding extra handling. The sound controls are what you would expect from Turtle Beach. I definitely like having a controller where I’m not having to constantly remove and reconnect the headphone adapter. The “Superhuman” function hears everything even on the largest map, while the EQ function allows just the right amount of customization. Two cons: 1) the cable plug-in is extremely sensitive. If it gets shaken just a bit, the controller disconnects. Usually, if I mind my hands near it everything stays connected as it should. 2) the paddles can become cumbersome while you get used to the narrower construction of the controller. I mapped my melee to the left paddle, so that provided several awkward deaths in the first few days. Overall, though, good controller for the money versus and Elite.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gamepad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and very responsive. Very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Remappable buttons

    Rated 4 out of 5 stars

    So far it's workin

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Got them for Christmas and seem to be doing just fine. It has a couple of extra buttons on the bottom which we haven't figured out how to program yet, but we also haven't needed them yet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A wonderful controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good controller for it price. I highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look no further it’s the best controller on the market for the price.Has the grip and the advanced features and technology to make your game feel more polished.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TB RECON

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller for what it does. Very lightweight and responsive. The super human hearing feature maybe a little gimmicky but overall its a solid device. One drawback is that you cant make the back buttons your shooting button. Other than that the features are cool. I think the price should have 50 instead of 60 though. Not a bad pick up.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Good at first, but started getting issues.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I initially got this controller it was perfect. Sticks were tight. Back buttons feel great; not too stiff and not too sensitive. It has a bit of a cheap feeling overall, but that's more with how light and thin the controller feels more than anything. But after about a month, I started getting issues with stick drift. When using the left stick it would subtly tilt my camera in games, which made it harder to use for shooters and action games with an emphasis on camera control. The left stick would also just sometimes move my character left without me touching the stick at all. The issues aren't too consistent so I don't feel like it's completely unusable, but disappointing considering how great it felt to use when it was brand new. I still use this controller when I can, and I do recommend it if you can get it on sale.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Sorry to hear about the inconvenience you've had with your controller! We have a guide on our support site that can guide you through the process of recalibrating your controller to clear up stick drift. We also have a dedicated Support Team that would be happy to walk you through that process & provide further warranty assistance if need be.

      Our Support Team can be contacted directly from the main Turtle Beach website or the Support Section of that site for assistance via email or their Live Chat service. Live Chat is available between 9:30 AM EDT and 4:30 PM EDT from Monday through Friday. That service can be accessed via the support section of the main Turtle Beach website. Keep an eye on the lower right hand corner of your browser window for the live chat icon when viewing pages in that section of the site. TurtleBeach