Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 1135 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Recon Controller's overall performance, remappable buttons, and comfortable grip. Many appreciate its ease of use, good weight, and the value it offers at its price point. However, some customers have reported issues with stick drift and desire wireless connectivity. A few have also mentioned concerns about the bumpers and stiffness of the triggers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,135 reviews
  • Rated 5 out of 5 stars

    The "S" button is SO AMAZING

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG, the "S" button that you can see above the Xbox button is SO, SO AMAZING!!!! It makes everything louder, more clear, and everything has an extra pop, an extra touch of awsome-ness!!! If that turns out to be too loud, too intense for you, you can turn it off and use one of the many other sound presets. Also, the vibration feature is noticeably stronger than a standard controller, since it's wired it sends more electricity to the rumble vibration motors.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is working great, optimistic about what i can do with this controller that i couldn't do with my old controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good, durable, lasts about a year heavy use/abuse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second time I'm purchasing this control for my boyfriend, he's an avid ADHD gamer and goes the the motions with the control quickly and sometimes presses the buttons harder than he thinks but lasts about a year for him, taking into account we have cats that knock this thing around and caused drag on the previous one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Go to for weird controller

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller with surprisingly good quality for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what description says; works amazingly well

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few weeks of usage . The controller feels still good and no stick drift . The sound amplifier on the controller really helps me locate my enemies on the battlefield. Im a fps player so its really great having a built in EQ in your controller and not having to buy a seperate one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Second controller

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an Inexpensive controller so we could play 2 player games. Very satisfied with it. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this controller its probably the lightest xbox controller out there besides nacon pro compact. Its so light i refuse to use it on certain games cause im afraid ill break like with boxing or mlb the show when i pitch so i use the thrustmaster on that but by far this one is my fav. The regular xbox controllers are straight trash, my xbox next gen is barely 8 months old and ive gone through 6 xbox controllers and im not going for 7

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Turtle beach controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller money can buy, Put the warranty on it you can swap it if it gets stick drift

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Controller until it lasted.

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller with some nice audio.. mine wore out and had drift issues though so i don't know if it was just mine.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Sturdy controller

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First unit was faulty, got it exchanged and new one works great. My wife uses it primarily for overwatch, and really likes the audio features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    A must have.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the kids. So i got two, Very durable, Long cord. Easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feels good. Select button feels to close to the main button. Other buttons feel too small for adult hands.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller low price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with lots of functions true aim really helps

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Feature-packed but broke in a week.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rumble/feedback stopped working 1 week after purchase, so I cannot rate this any higher. It also seemed to lose USB-connectivity when restating my computer, and I had to unplug-replug it in. When it did work, it performed well. Button/trigger action is good, rear-button mapping is easy, sound passthrough worked great. It's very light. I had been using a PowerA Fusion, which is a bit heavier and felt more substantial than the Turtle Beach, but that is personal preference. It has a lot of features for the low price, and if it hadn't stopped rumbling, I probably would still be using it, but after it broke I returned it and went back to the PowerA.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning Garry,

      We’re sorry to hear about this inconvenience! Our controllers are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Pros mentioned:
    Remappable buttons

    Rated 5 out of 5 stars

    Awesome for the Price!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never been so happy that I bought a controller. I don't make use of all the headset features, the the controller stands on its own as a functional, sturdy, and responsive gamepad. The two back buttons were a fantastic bonus for games like fortnite that often require a lot of simultaneous movement and inputs as they allow you to access your face buttons while keeping your thumbs on the joysticks.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Affordable controller with buttons on the back

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For 60 dollars you get a great controller that offers audio presets found on turtle beach headsets for 1/3 of the price. Pair this up with the recon headset that just came out and you have a great affordable bundle . Let’s be honest, most high end controllers break under a few months use, this price justifies the product as well as the paddles on the back . If it ever breaks, ehh it was 60 bucks, buy another !

    I would recommend this to a friend
  • Pros mentioned:
    Remappable buttons

    Rated 4 out of 5 stars

    Best controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great Xbox controller, I love it, to play all the shooters games

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good for what I use it for

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works good, the price was good. The only reason for four stars is that i have had it for about a month and started with a left to right drift.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Tim! We are sorry to hear about the experience you've had with your Turtle Beach Recon Controller drifting. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Remappable buttons

    Rated 5 out of 5 stars

    Works great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems after a month. Pretty nice having the buttons below

    I would recommend this to a friend