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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1135 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Recon Controller's overall performance, remappable buttons, and comfortable grip. Many appreciate its ease of use, good weight, and the value it offers at its price point. However, some customers have reported issues with stick drift and desire wireless connectivity. A few have also mentioned concerns about the bumpers and stiffness of the triggers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,135 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    5/5 overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good controller, it's definitely lots of fun to use

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best pro controller!! I have tried scuf and multipe other brands, nome come close to this. For the price it gives you everything you need. My scuf got stick drift in two months. These last me almost a year. I play alot.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Gameplay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller that allowed for fluid gameplay and non slip for better control

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    boyfriend gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for my boyfriend he loves the controller see him use it all the time

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Budget friendly pc controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for the price. Use it with discord works pretty well, still havent figured out all the grip buttons yet but for the price its great.

    I would recommend this to a friend
  • Pros mentioned:
    Remappable buttons

    Rated 4 out of 5 stars

    Recon

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers I've used especially for the money, has everything I need, two extra mappable buttons is more than enough imo and great audio as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Turtle Beach Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Controller Is A Must Have Love ❤️ It.Would Definitely Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Remappable buttons

    Rated 3 out of 5 stars

    Average Controller, Does Its Job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well I guess. I would have hoped the response times would have been better with a wired unit. The bottom buttons are nice, but you can only program them to a single function, so no multi-button program. Overall average. Saved money over the wireless and the 10' cord allows me to sit almost where I want to. Works for now. Purchased on sale, would not purchase if it was the same price as a wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Decent priced

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it is light and not as heavy as the regular wireless controllers it is Good quality and eventually get used to it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome controller for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for it's price. Bought this for my wife and she loves it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a good controller just stared drifting on me after about a few months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very comfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the control feels very light in comparison to the original, I have no issues with it’s gipability. My son and I love these controllers. We had to use these for PC gaming because the bluetooth controllers would have constant interference. The wired controller made this problem go away.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Best third party controller, with a minor flaw.

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] In terms of features, this controller comes packed with more than your standard controller. Having the two back buttons is a plus but the downside comes in the form gameplay. The right stick curve is very off, giving it the raw feel of another cheap third-party controller. It can't match the regular controller in the aspect. If the game you play allows you to customize that, then you can emulate that feel but if not you're kinda just stuck with it. If you're not that good or just need something to get you by, perfect controller.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello!

      We appreciate the feedback regarding your Turtle Beach Recon Controller experience.

      If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sturdy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my family. It does not break easy if it gets knocked down by the dogs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reasonable price , surprisingly good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this Turtle Beach Recon on sale. I’ve had Razers Wolverine controller and while that controller is obviously a little more fancy. This controller isn’t far off and for a lot less money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Turtle beach control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Easy to use very affordable awesome features

    I would recommend this to a friend
  • Pros mentioned:
    Remappable buttons

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and comfortable.Buttons are solid.And remapble.

    I would recommend this to a friend
  • Pros mentioned:
    Remappable buttons

    Rated 5 out of 5 stars

    Our teen has been pwning newbs since he got this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves it. Says it works well. Nothing bad to report.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worked well, Until I Dropped It Twice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Worked flawlessly. It was dropped twice in the first month and now does not work. While that was my fault, I am surprised it stopped working entirely. I’ve dropped Official Wireless Xbox controllers hundreds of times and they never ever broke. But that doesn’t affect my initial pleasure. 5/5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is super lightweight. And has worked great since purchased. Haven’t used any of the remappable button features or the Turle beach headset options because my headset is wireless. For the price this controller suites all of my needs.

    I would recommend this to a friend