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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1135 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Recon Controller's overall performance, remappable buttons, and comfortable grip. Many appreciate its ease of use, good weight, and the value it offers at its price point. However, some customers have reported issues with stick drift and desire wireless connectivity. A few have also mentioned concerns about the bumpers and stiffness of the triggers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,135 reviews
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Quick stick drift

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for a few months before it got stick drift, it worked well until then

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle beach

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke very quickly. USB port is horrible and doesn’t work anymore

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good remote

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this remote it works really well i give it a five star

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The New Challenger

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller feels great while playing, the sound amplifier is AMAZING. It makes a great difference when playing online shooter. The right/left buttons do feel soft, however it doesn't take away from the immersion. The rumble is great and not overpowering. I'd definitely recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Good just a little stick drift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really good it just has a little stick drift after about a week or two of playing.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Rania! We are sorry to hear about the experience you've had with your Turtle Beach Recon Controller drifting. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Turtle Beach Recon Controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this controller. Use this with a wired turtle beach headset and you are set. If you are in the market for a compatible controller then you should try this one out. The sticks and triggers are very responsive and the controller feels great in the hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday gift for a man who never asks for anythin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my fiancé for his birthday, as his other one became messed up and wouldn't function properly. After countless hours of looking online, I turned to Best Buy where they had one in stock and quickly grabbed it, purchased it and he was able to have it on his birthday. Felt like a huge win in my book because this man doesn't ask for anything. He deseves the world and so much more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EASY TO USE LIGHT WEIGHT

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greay lightweight control use it to play fifa and other games on my pc

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Sturdy Dependable Fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast response, durable, ergonomic. My son uses this constantly and it stays aligned...well made.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A mistake turned positive!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this controller a 5 star rating even though I mistakingly didnt get the wireless that my grandson requested for Christmas. I offered to exchange for a wireless controller and he said, "No Grandma, it fits my hands good and its easy to use, Ill keep it."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality wired controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best wired controller I've played with. Numerous custom settings you can play around with. Superhuman Hearing is a game changer. You sacrifice sound quality but you can hear EVERYTHING!!! Plus 2 extra custom buttons in the back. For the price, this controller is a steal !!! Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly play fighting games so I need a reliable and durable controller. This is just that. After a year it is still holding up

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Pretty close to 1st party with some extra buttons

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real good for the price. It’s wired… which maybe is a perk as it takes you back to simpler times when you had to sit 4 ft away from the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle beach recon

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all if you are looking for a solid wired controller this is all you need. Ive been gaming for over 20yrs and nothing compares to the turtle beach recon. Has the feel of a xbox 360 but the power of top gaming controllers. The first recon i bought was on lunch of the controller and now with Black Ops 6 its the only controller i trust for top of leader boards.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Quality. highly recommended!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this for a while. Great quality. Well made and well thought out. Highly recommended !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    gaming bargain

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a good deal on this controller and am very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Remappable buttons

    Rated 4 out of 5 stars

    Review for remote

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my son he loves it they are great I would buy it again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controler holds up well to hard play, ny boys love them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice next gen gaming controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller at the price point. I would pay more if it was wireless and a bit heavier. The sound on this thing is awesome with any headphones and the controls easy to access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle Beach amazes again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works absolutely excellent! Superhuman hearing paired up with a great set of headphones significantly improves the gaming experience! Works great with every single game including FPS games like Apex and COD. Overall amazing controller ESPECIALLY for the price!

    I would recommend this to a friend