Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 1135 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Recon Controller's overall performance, remappable buttons, and comfortable grip. Many appreciate its ease of use, good weight, and the value it offers at its price point. However, some customers have reported issues with stick drift and desire wireless connectivity. A few have also mentioned concerns about the bumpers and stiffness of the triggers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,135 reviews
  • Rated 3 out of 5 stars

    Good but wears fast

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like this controller it is pretty good. I leave a 3* for a few things, randomly freaks out, back button quality, left stick quality, and bumper quality. The controller itself is nice having back buttons and alot of custimization with having the volume mixer and mute on the controller, the back buttons are nice and do last a while as long as you don't press too hard. The biggest issue is when the controller freaks out and it does a few things, the worst one is when the audio goes nuts it will blast me with static every so often. Another way the controller messes up is by dissconecting as a wired controller, the wire is fully secure and has no damage so it shouldn't dissconect and this is with the controller updated. One of the big down sides is the left stick wearing out so fast my first one of these lasted about 6 months before the left stick drift was too much and max deadzones did not help anymore. Using the second one of these controllers the left stick wore out in a month, this time I have recallibrated the sticks which did help the drift slightly. Initially the controller is great but it dosn't seem to take long to wear out. I suppose there is the warranty though.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey Austin,

      Thanks for your feedback and we’re sorry to hear about your experience however, please note that our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my son..He seems to like it except for the it not being wireless but said the quality is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller its been a year and my son loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is comfortable to use. When you plug in your headset, you will hear every step, noise of enemy/ opponent.

    I would recommend this to a friend
  • Pros mentioned:
    Remappable buttons

    Rated 5 out of 5 stars

    Best wired controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my go to wired controller. For the price you get everything you need. Rear buttons, remapping profiles and audio control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very surprised how much I like this controller. I bought it to have an extra controller. It's now my go-to controller. It feels light, but the buttons are great and the rumble is terrific. If it's on sale definitely buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a controller it works well im sure my son has raged and thrown it a few times but it doesnt drag so thats great

    I would recommend this to a friend
  • Pros mentioned:
    Remappable buttons

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great. Very comfortable especially for a 60$ controller. The buttons underneath adds a great addition. The additional sound options if you have a wired headset cant be beat.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Recon Controller by Turtle Beach

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller at a good price, it has developed a slight drift but I have a warranty for it . Best for ESports

    I would recommend this to a friend
  • Pros mentioned:
    Grip
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good grip

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent features and feels good in my hands. I have larger hands and this feels like the right size. The textured triggers and grips are a big plus. Only reason for subtracting a star is that it randomly disconnects sometimes. Doesn't happen too often but it has happened more than 5 times in about a month of use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good controller but some shortage problems.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Jamar! We are sorry to hear about the experience you've had with your Turtle Beach Recon Controller shorting. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 4 out of 5 stars

    Gaming controller

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better build is a must but great for the price plus the features are a plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller i like it ;P it feels nice to the touch and great in the hand.. (not like that ya perverts)

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for the price! This works just as great as an xbox elite controller! And the mapping buttons are great to!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    gaming controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller for a good price. love the extra programmable buttons. works quite well and is comfortable to hold when i game.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for a bit!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely happy with this product until I found out how fast it gets the controller drift! No wonder it was on a crazy sale when I bought it. But It goes with my PC so I mostly still use it for decoration.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Spencer! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    DEEMIE

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my son, who actually enjoys this controller. I believe it’s his 2nd one. It was priced just right.

    I would recommend this to a friend
  • Pros mentioned:
    Remappable buttons

    Rated 5 out of 5 stars

    Adapter controller!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller overall! I highly recommend it to anyone trying to buy a budget controller. The settings on this thing are awesome!! It’s basically a turtle beach adapter but built into a controller. Don’t hesitate on buying one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good choice

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s feels amazing, got a function that you can hear the enemy’s footsteps if you are playing COD you need one of these.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Xbox remote

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The back buttons on the remote is useful once you figure out how to configure it. It gets pretty confusing but you’ll pick it up. Unfortunately the remote requires it to be connected on your pc/xbox to actually use the remote. So don’t think this remote will be wireless bluetooth like normal controllers

    No, I would not recommend this to a friend