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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1135 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Recon Controller's overall performance, remappable buttons, and comfortable grip. Many appreciate its ease of use, good weight, and the value it offers at its price point. However, some customers have reported issues with stick drift and desire wireless connectivity. A few have also mentioned concerns about the bumpers and stiffness of the triggers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,135 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable controller for the games I've played so far. I'll likely be using this more and more in the next few months.

    I would recommend this to a friend
  • Pros mentioned:
    Remappable buttons

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This multi function controller works well for all my needs and have no issues with the use so far. Great controller.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    The perfect controller for gaming!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    212 days ago I bought this controller, no drift, no damage, not even a malfunction, really good controller, affordable, and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle Beach recon controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion, the best wired controller for Xbox. Lightweight and resonsive. Mapping buttons can be a bit tricky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses it all the time on his laptop. Great for the laptop can easily hook it up and start to play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually one of the best controllers I’ve gotten so far only downside is certain buttons only work with a wired headset

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller for the price. Would most certainly recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent controller with some caveats.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to often remap the paddles, takes some time. Also found out this brand isn't recognized automatically or with drivers on macOS, only windows.

    I would recommend this to a friend
  • Pros mentioned:
    Remappable buttons

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good lol i play a lot of Fromsoft games so its good a controller can keep up with my abuse

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Stick drift smh

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller was great until it wasn’t, I took pretty great care of it but it ultimately got stick drift.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there Oscar,

      We’re sorry to hear about this inconvenience you've had with your Recon Controller; however, please note that we have a dedicated Support Team available to provide assistance in clearing this up for you via recalibration or restoring the controller as needed. That team can also assist with warranty replacement service if necessary. Our Support Team is always happy to help and they can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buy this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has actually made a difference! Perfect for cod, specially on those sniper range battles!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller at a Great Cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a quality cheap wired controller, this is a winner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing for this controller to hear far places

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks good it works good too soon to review anything else because it's practically new

    I would recommend this to a friend
  • Pros mentioned:
    Remappable buttons

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for the value and has extra buttons that can programmed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic controller!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantasticThis is a fantastic controller. My son loved it so much that he purchased the second one to take to his friends house.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great remote sold in Best Buy, it has comparability with the recon headset which was the main reason for this purchase! Works great too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice easy to use. Disappointing as a pc controller tho.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Jesus!

      We appreciate the feedback regarding your Turtle Beach Recon Controller.

      If you have any questions or concerns regarding the use of your controller on PC, please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 4 out of 5 stars

    Above average controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, lasts about a year of use on average. Left stick needs to be more durable. I don’t use the extra features since I mainly use it for PC gaming. Very worth if you’re paying with the bestbuy warranty because of the usual wear and tear.

    I would recommend this to a friend
  • Pros mentioned:
    Remappable buttons

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been about 6 months since I got this controller and I still use it as my main for my PC

    I would recommend this to a friend