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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1133 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Recon Controller's overall performance, remappable buttons, and comfortable grip. Many appreciate its ease of use, good weight, and the value it offers at its price point. However, some customers have reported issues with stick drift and desire wireless connectivity. A few have also mentioned concerns about the bumpers and stiffness of the triggers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,133 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy wont regret

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son fornhis pc. Seems to work great we both use it. Definitely worth the buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really good product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been playing my whole life and I would say that this controller has been one of the purchased ever.

    I would recommend this to a friend
  • Pros mentioned:
    Remappable buttons

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good lol i play a lot of Fromsoft games so its good a controller can keep up with my abuse

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great amazing Its great amazing Its great amazing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic controller!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantasticThis is a fantastic controller. My son loved it so much that he purchased the second one to take to his friends house.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Stick drift smh

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller was great until it wasn’t, I took pretty great care of it but it ultimately got stick drift.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there Oscar,

      We’re sorry to hear about this inconvenience you've had with your Recon Controller; however, please note that we have a dedicated Support Team available to provide assistance in clearing this up for you via recalibration or restoring the controller as needed. That team can also assist with warranty replacement service if necessary. Our Support Team is always happy to help and they can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great on my pc easy to use no hard install. Works wonderful with earbuds or headphones

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great remote sold in Best Buy, it has comparability with the recon headset which was the main reason for this purchase! Works great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle Beach Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wired with great response to game play. Long cord. Great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant go wrong with this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the the feel of this controller . Had to buy it again after two years later .

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Meh controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, this controller was pretty good at its price point, but after 6 months it started to develop a bad case of stick drift. Almost one year in now and its almost unusable.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Recon Controller. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this controller has been using it since purchase and still works, no stick drift are any problem since he started using it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Solid entry for $50 range

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pretty solid controller for the $50 range. Comfortable, good response. Back triggers/buttons are solid. I haven't even got that far into configuring it. Haven't used a headset on it. Aside from this - I'd recommend a Gamesir T4 Kaleid or G7 for even better value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming products

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy they always have what i need when i need it and they always have the best quality and prices!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and also just feels great, I like the quality of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale. Very good controller with good feel and weight. The grips help to reduce hand sweat.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Budget Xbox controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant say enough good things about this controller. The grips are great, Feels premium for the price I only require one thing in the future.. MAKE THIS BAD BOY WIRELESS and ill easily pay $100

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first controller, so really can't compare it to anything else. Feels comfortable in my hand, The cord is plenty long, and you can swap out for other lengths. That is, it will unplug from both controller and the usb C port on your PC (pc for me)

    I would recommend this to a friend
  • Pros mentioned:
    Remappable buttons

    Rated 5 out of 5 stars

    Game controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic controller!! It has exceeded my expectations and I love not worrying about charging the batteries. Fully programmable and works perfectly with my PC

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    GREAT CONTROLLER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, great price, and great people at best buy! Couldnt be happier with my purchase!

    I would recommend this to a friend