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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1135 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Recon Controller's overall performance, remappable buttons, and comfortable grip. Many appreciate its ease of use, good weight, and the value it offers at its price point. However, some customers have reported issues with stick drift and desire wireless connectivity. A few have also mentioned concerns about the bumpers and stiffness of the triggers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,135 reviews
  • Rated 5 out of 5 stars

    recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the controller it feels great in the hands and i enjoy having it to play games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller You guys need it it’s soft I love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been very impressed with the performance so far. The built in equalizer is so useful in sneaking, hearing what's around me, and being able to mute myself at a moment's notice is invaluable. The only reason I'm rating it 4/5 is that everyone I speak with says my mic volume is significantly lower than when my headset is plugged directly into the computer, despite all attempts at adjusting levels and volume boosts. So, great for me, but not so much for everyone I game with.

    I would recommend this to a friend
  • Pros mentioned:
    Remappable buttons

    Rated 5 out of 5 stars

    ecstatic

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is in love with this controller. The extra programable buttons on the back side help him in shooting games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfect light and easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really light and it works perfect easy to setup definetly will buy again

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Very Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stick drift used to be a pain on my old ones but these are pretty good so far plus so many interesting features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great option on a budget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for controller, great features, quality build, and handles a lot of abuse.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller the ups and downs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this controller a lot. The only issue I have with it is the left toggle starts to drift. I thought it was just me because I’m a bit hard on things but I’ve read other reviews saying the same thing. Other than that great controller and functions. Just buy it when it’s on sale until they fix the issue!

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there Bill!

      We are sorry to hear about the inconvenience you've had with drift on your Turtle Beach Recon Controller.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    good for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    durable seems like it would last for a longer period than regular XBOX controllers as far as drift is concerned

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    One of the best I've used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Buttons feel smooth, the grips on the handles keeps your hands from slipping off of them. The enhanced audio comes through clearly as well. All in all, would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really rice controller it works easily with a pc and is comfortable to use. And surprisingly a pretty good price.

    I would recommend this to a friend
  • Pros mentioned:
    Remappable buttons

    Rated 5 out of 5 stars

    Great Wired Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Use it for Xbox and PC gaming. Extra paddles on the back are super helpful too.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing quality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works 1000x better than i thought it would for being as cheap as it is!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first controller, so really can't compare it to anything else. Feels comfortable in my hand, The cord is plenty long, and you can swap out for other lengths. That is, it will unplug from both controller and the usb C port on your PC (pc for me)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my Recon controller!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money this controller has no equal. You would have to spend up to $50 more to get the same quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprised by a Turtle Beach Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is arguably better than the original Microsoft controller for a couple of reasons: 1) Back Paddles - Ergonomically placed and responsive. 2) Audio Controls - Works really well with all the preset EQs built-in. I use a wireless, so I do not use the feature often, but it works well when I connected my Sony Noise-Cancelling headphones to it. Impressed. 3) The stupid “Share” button is not located in an inconvenient spot. Con: The controller vibration definitely is on the lower quality side and quite laughable to be honest. Overall: For Turtle Beach’s first shot at a controller, I am impressed and actually use this daily now. 8/10

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox controllers are wonderful gift for grandchildren and a boon for grandparents. It appears they need new ones frequently

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Chip control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved the game and love this control, not expensive but you byed promotion.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Turtle Beach controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller. Easy to use. Every button and stick is like a mouse click.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    turtle beach

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cheap and easy to use, good materials and durable i would definitely. recommend it

    I would recommend this to a friend