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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1135 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Recon Controller's overall performance, remappable buttons, and comfortable grip. Many appreciate its ease of use, good weight, and the value it offers at its price point. However, some customers have reported issues with stick drift and desire wireless connectivity. A few have also mentioned concerns about the bumpers and stiffness of the triggers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,135 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Wired Controllers

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love these controllers best wired controllers ever bought I bought two

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love it this product its very nice I would buy it again

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good controller for the price. would reccomend

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Helpful staff. Trigger a little squishy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my son. Unfortunately it didnt quite make it a year, but he is terrible on controllers. He bragged on it for quite a while and said that it had extra features that were great.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello!

      We are sorry to hear about the experience you've had with your Turtle Beach Recon Controller.

      Please reach out to our Support Team with details about what happened, and they can look in to whether this would be covered under our manufacturer's warranty. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really glad I made this purchase. I would say this is the best controller for the price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recon controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent control if you have a wired headset. Will make headset sound even better. Also good controller for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice control comfortable and really light would but again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoyable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy playing using this controller, the vibration is similar to the one in dual sense 5

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best controller ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller for a low budget controller would not buy other

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Connectivity issues.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller has great potential which is why I’m giving 2 stars instead of 1. The cord will disconnect from console multiple times during gameplay and if a headset is connected, will cause a loud screeching sound before disconnecting from system. The cord will remain physically attached but system will Not recognize until you unplug and plug back in. It could be a shortage issue but this is brand new and is the second controller doing so after returning the first one.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there Larry!

      We are sorry to hear about the experience you've had with your Turtle Beach Recon Controllers.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality and value for the price makes this a great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, easy to setup up. I haven't had any issues since I got it. Certain steam games have issues but it isn't the controller it is the game mapping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy if you need a wired controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good wired Xbox controller. Very nice sound profiles if you use a wired headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller. Wait for the sale if you can.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for me. Feels solidly built and can withstand the "oh darnit" throw it across the room?!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's Must Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I have to say is, it's better than any controller that i've ever had, and it's corded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd one so far and so worth i t .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i loved this controller so when i broke it on accident .. and saw that they had them at best buy open box excellent condition for cheap i said screw it and grabbed another lol .. i have a ps5 dual sense and turtle beach recon love em both

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is good. Excellent built and has nice features IE audio controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wired controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this controller. I got tired of my wireless always dying on me and forcing me to do a mid game switch, so i thought id go back to the year 2000. Im glad i did because its cery responsive, feels good in my hand and i love the extra features like controlling my headset and or chat volume from the controller. I wish the xbox circle button was backlit because i hit the extra option by mistakea lot, but ill get used to it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with purchase, it's what I was looking for.

    I would recommend this to a friend