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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1135 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Recon Controller's overall performance, remappable buttons, and comfortable grip. Many appreciate its ease of use, good weight, and the value it offers at its price point. However, some customers have reported issues with stick drift and desire wireless connectivity. A few have also mentioned concerns about the bumpers and stiffness of the triggers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,135 reviews
  • Rated 5 out of 5 stars

    Get it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new controller. Works perfect 10 out of 10 would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is happy with this controller. Great for pc, and Xbox use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! Control easy to use and overall great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle Beach - Recon Controller Wired Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as described. Fast shipping. No problems with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for the money!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller it’s wired and it has pc support.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this controller. The button placement on the back is convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids favorite

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son's favorite kind of xbox controller. He loves the back pedals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice braided charge cable. Works as it should. Pad and sticks dont feel like cheap, sticky plastic. Button and trigger action feels like OEM controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for my PC. Easy setup and great response time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goes great with PC gamung. Was able to easily adopt from Xbox to PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a must buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller for your gaming needs, i love the braised cord and how long it is and i love how responsive the controller is. I really recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A lot of joystick drift.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controler except for the controller drfiting maybe 2 months of having it. Smh, might have to try one of the core elite 2 controller over this.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Max!

      We are sorry to hear about the experience you've had with your Turtle Beach Recon Controller.

      If you haven't done so already, we would suggest performing the recalibration for the Recon Controller found in the support section of the Turtle Beach website.

      If recalibration did not help or you require further assistance, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friend was very happy with gift. Would buy again for future use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of uses

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun fun long play needs longer cord to play further away toi close to the game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Niceeeeeeeeeeeeeèeèeeeeeeèeeeeèeeeeeèeeeeeeeeeeeèe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for ptsd

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Muting is great and the additional microphone and voice chat volume controls are wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect controller if you want a wired controller for a laptop or xbox. Feels and is oriented exactly like the xbox one x controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it wss a great choice, the kids really enjoy it that was there choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    turtle beach has always made great product and great pricing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wired Xbox controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Son seems to be enjoying the controller just fine. He tells me it's has more features than the other one he uses.

    I would recommend this to a friend