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Customer reviews

Rating 4.3 out of 5 stars with 1133 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Recon Controller's overall performance, remappable buttons, and comfortable grip. Many appreciate its ease of use, good weight, and the value it offers at its price point. However, some customers have reported issues with stick drift and desire wireless connectivity. A few have also mentioned concerns about the bumpers and stiffness of the triggers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,133 reviews
  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my son he likes the sound do buy won’t regret

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these controllers, never die and audio controls make it easy on there.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Button broke

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adult user, just casual gaming the R button has broken from normal use. there is no spring back in it so it will click but not pop back out so you get one click is all. Makes it unusable and of course I cannot return it since its out of the window.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect controller if you want a wired controller for a laptop or xbox. Feels and is oriented exactly like the xbox one x controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it wss a great choice, the kids really enjoy it that was there choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wired Xbox controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Son seems to be enjoying the controller just fine. He tells me it's has more features than the other one he uses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Product was their and ready!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller nice extra buttons too cable is very long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller for my computer gaming. Plug and play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it! Loves it loves it loves it loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Besssssssst!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get oneeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was really surprised that he likes it with it being wired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customizable controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is amazing. I play shooters and basketball and a bunch of other games and the custom buttons work so well with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the controller tha you need for you gaming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its perfect i just bought this last week and i loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I wanted a different controller than the Xbox series X and I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TB Recon Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TB Recon Controller, surprised me, this actually a very decent controller for PC. Great button response as well as trigger response

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    Bottom line quality. Fair price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricing is alright for a low tier quality controller. Buttons feel cheap. trigger texture feels a bit off. would use as last resort.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Sammy,

      We appreciate the feedback regarding your Turtle Beach Recon Controller.

      Please know that our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website. Best Regards. TurtleBeach

  • Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like Xbox controllers that much, but this one I use for my computer games and I like it very much.... very responsive.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent wired controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent wired controller. Better that wireless in my opinion, seems more responsive and comes with a plenty long enough cord.

    I would recommend this to a friend
  • Cons mentioned:
    Triggers

    Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The triggers on the controller is horrible. It is either too sensitive or activates all by itself. Very aggravating.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Devildog! We are sorry to hear about the experience you've had with your Turtle Beach Recon Controller triggers. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach