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Customer reviews

Rating 4.3 out of 5 stars with 1133 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Recon Controller's overall performance, remappable buttons, and comfortable grip. Many appreciate its ease of use, good weight, and the value it offers at its price point. However, some customers have reported issues with stick drift and desire wireless connectivity. A few have also mentioned concerns about the bumpers and stiffness of the triggers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,133 reviews
  • Cons mentioned:
    Triggers

    Rated 4 out of 5 stars

    Turtle beach controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is really nice. The controller is comfortable and has cool features. My favorite feature is the enhanced audio. The enhanced audio make your gameplay louder but specificly for better hearing. The triggers are nice a little stiff for my liking but still pretty nice.

    I would recommend this to a friend
  • Pros mentioned:
    Grip
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Feels right, nice long cord

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third-party controllers always felt... wrong. Either the grip was too different, the buttons were not the right shape, or they were just cheap and flimsy. Growing up, I and most of my friends had the ol' Player 2 controller on standby in case a buddy came over to play, and it was almost always a garbage third-party controller. Turtle Beach's Recon wired controller has shattered all perceptions I once held of non-first party controllers being lesser. The shape of the controller seems identical to the hand, but the feel of it compared to the one that came packaged in with my XBOX One X is much improved. The soft, grippy rubber around the palm rest have tiny microgrooves that improve air circulation to cool down hot hands. The button and trigger placement for the main buttons is the same, though the sticks have texturized edges to keep thumbs from slipping off. There are additional paddle buttons in the back that are programmable. The rumble is nice and strong, without being too aggressive. This is a wired controller, but the wire itself is detachable, which is a great idea if you're the type to store your controllers on the wall. It's also convenient since the cord is so long that doing the ol' wrap the cord around the controller bit would be unsightly. The sound quality when plugging in my headphones into the Turtle Beach controller is so much better than plugging into my stock controller, and not just due to wired vs bluetooth, as there is some additional processing going on. Different audio profiles are selectable, boosting the directionality of the sound for FPS's for that extra spatial awareness Buttons to control the overall volume and a separate set to control the chat volume are easily accessible, even if I do accidentally lower the volume every time I try to pause the game. Plugging the controller into my PC, Steam recognizes it as an XBOX Controller, which means pretty much every game from all the other stores do too. Maybe we'll get Steam Input API support in the future. The PC also recognizes the controller as an audio output device, so the same audio functionality applies here too. All in all, the Turtle Beach Recon controller is a worthy addition to my collection. The wired nature means I don't have to keep pairing the controller back and forth between my XBOX and my PC, and also saves money on batteries (or making sure there's always a freshly charged set). The feel of the original controller is maintained, with a few upgrades for comfort. I just have to learn to stop hitting the volume down button instead of what is now called the "view" button (it'll always be "select" to me). It's not even that the button is in a different place, my thumb would always just press whatever button is closest off the stick.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugging in headset makes your audio threshold so high you have to yell for your mic to register you. Also the thumbstick broke after two months

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon Controller. We’re always happy to help with troubleshooting and recalibrating your controller as needed. We can even over assistance with replacement service if necessary. We can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Rated 1 out of 5 stars

    it broke to easily

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it broke in the first day so i had to return it, i did not get another one when i did because i didnt like this controller

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed with troubleshooting or replacement service under the warranty our products are sold with if necessary, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Pros mentioned:
    Overall performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Difference maker!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Turtle Beach wired Recon controller is a difference maker when it comes to gaming. I own an Xbox, but maybe because I am older, I prefer to play most of my games on a PC, so that it was what I have primarily used this controller on. The only drawback to using this controller on a PC is that you can't utilize the chat mix feature, but it works perfectly fine on the Xbox. When you pull it out of the box, you will immediately feel how sturdy and well put together this controller is, so you know that you aren't getting some cheap knockoff. At the same time it isn't this heavy paperweight. Once it is out of the box, all you have to do is plug and get to gaming. A nice feature of this type of controller is that you don't have to worry about keeping it charged, since it is wired. As soon as you get a new controller, you always spend time getting adjusted for the feel of the controller. When you do that with this Recon controller, you immediately notice the cooling grips make this controller feel really comfortable in your hands. What really sets this Turtle Beach Recon controller apart is the Pro-aim focus feature and the superhuman hearing. The Pro-aim focus feaure is one of the two mappable buttons. This feature will give you an advantage with long-range accuracy. The other difference maker is the Superhuman hearing feature. This feature will give you an audio advantage when it comes to hearing quiet footsteps and even when an opponent reloads their weapon. Overall, you can't go wrong with going with this Turtle Beach wired Recon controller. If you are looking to purchase a new controller that will make a difference in your gaming I highly recommend this one.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    4.5 star review

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, if you game on Xbox and PC, this controller is for you. Flawlessly connects to both with only one (minor) issue. That issue is the chat mix feature doesn't work for both setups. Not a big deal is you're only gaming on Xbox. Not enough of an issue to prevent me from using this controller on PC. It is a little larger than a standard Xbox controller, so if you have small hands, that may affect long gaming sessions. The grips are nice, and kept my hands resonable cool during gaming sessions. Response time, control functions are as expected. Button clicks are tactile, precise and satisfying. No controller drift as of yet. Seems to be sturdy built, so should last a long time. The eq presets are ok. Super-human hearing mode was neat to try, but I probably wont use it. For me, it makes the sound more "tunnel-y" and was weird to get used to. The mappable buttons are a great addition for customizing your controller. The pro-aim feature takes some getting used to. I like it, but it almost feels like cheating. The one real gripe I have, hence the title of the review, is that it's wired and only comes with a 10foot cord. I've had to change how/where I sit in order for it to reach my xbox. No issues on PC as I sit much closer to my PC. All in all, I would recommend this as a replacement controller. It would do well for competitive and casual gamers alike.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Remappable buttons

    Rated 5 out of 5 stars

    Incredible controllers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers are incredible! Way cheaper than the elite Xbox controllers and the paddles have a positive reaction to pressing them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great controller with cool features

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this mainly to use as a spare when I have a guest playing but it actually took over as my main controller for the time being. Sure, it’s not wireless but the 10 foot cord is plenty long for where I’ll be using it. This is a very comfortable controller with some really cool Turtle Beach bells and whistles. I love the illuminated controls right on the controller. It sure beats having to reach down a wire in the dark or try to remember which button is which on the headphones themselves. The EQ works great and helped me dial in my audio perfectly. Work’s perfect on my PC. Actually using it for Microsoft Flight sim and it controls everything just fine. I’m not a die hard flight sim guy so as long as I can fly around with this, I don’t really need anything more substantial. It’s hard to believe this is only 60 bucks. It just feels more expensive than that. This will be getting a lot of use when I start spending more time indoors after the summer. Great job Turtle Beach!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remappable buttons

    Rated 5 out of 5 stars

    Controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good on pc , setup easy just plug in and mappable buttons

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Good controller for kids - probably not for adults

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left stick drifts immediately after opening. I had to recalibrate it in windows.(it didn't fix it all the way either) Which you can't do if you're not using it on PC(in case that needs clarification) - It's an ok controller response and build wise. [Due to my title I should add... I'm 5'8" this controller is comfortable to use, it doesn't feel small like some others.] I've used much better. For $50 it's going to do what it was meant to. I don't need all the bells and whistles attached but I'm sure others find it useful. If you're getting it for your kid they will love it. If you're an adult and can afford a better 1 put in the extra and do so in my opinion. For the game I play this is a 2 star controller. Sorry Turtle Beach.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there Jason!

      We are sorry to hear about the experience you've had with your Turtle Beach Recon Controller.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 4 out of 5 stars

    Great product for a steal of a price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is on such an amazing sale, I ordered 2. Admittedly I failed to read the title, so I didn't know these were wired controllers. Any how, I use these for PC gaming, and it's no problem whether or not it's wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Grip
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great audio options and comfortable design

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, the form factor isn't a big change, but the grips do feel very nice. the controller seems to have a good weight distribution and my hands certainly weren't feeling as 'gamed out' as usual after a few hours. I really liked the additional audio EQ features and mixing options so that online collaboration/chat didn't impact in game sound. Being able to use presets and mic adjust on my end was easy to achieve and was nice as well. For me this was a very satisfying upgrade and improved controller experience and overall nice addition to the gaming kit.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    stick drift and volume problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this controller is amazing. there is a few glitches that occur, which is the volume glitches out and turns it all the way up causing me to unplug the headset. stick drift can get really bad. other then those things the controller is great in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feels like a regular xbox controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was kind of hesitant when buying this because I thought it was gonna be the cheap controller that like logitech has and everything but it’s not cheap. It actually feels like I’m holding an Xbox controller. The paddles in the back are really well done overall it’s feels really good. Have no problems with it Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller For Rocket League

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson said this controller was awesome to play Rocket League with.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller I have owned so far!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me clarify that. I haven’t tried the expensive controllers like MS or Scuff. But among the sub $100 controllers I have tried, this has been the best. I havent gotten an expensive controller yet because this one has been pretty solid.

    I would recommend this to a friend
  • Pros mentioned:
    Remappable buttons

    Rated 5 out of 5 stars

    Worth it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With how easy controllers break (stick drift, paddles breaking, ect.) I decided to go with a cheaper option than a scuff or xbox elite. This controller definitely feels less expensive BUT its longevity to price ratio is what I like. Buttons on back over paddles i like too.

    I would recommend this to a friend
  • Pros mentioned:
    Remappable buttons

    Rated 5 out of 5 stars

    Fantastic controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A buddy of mine suggested this controller and I took his advice I love it, feels like an Xbox controller buttons are the same, I have a PS4 but have had Xbox in the past and am used to both controllers and it just feels good with the set up and the back paddles are life changing when playing you can make them whatever you want to

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    One major flaw

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this controller fairly regularly for 3-4 months and everything was working great. Loved the back paddles, sticks responded well with no noticeable drift, triggers had good tension, and a great price for this type of controller. Only thing that prevents me from buying this again was the poor cable connection to the controller. I appreciate using USB-C so you can switch out the cable it came with but it has such a loose connection that the controller was constantly disconnecting, even after trying multiple cables. If they would add a more inlayed cable connection, like the razer wolverine, to add support and keep the cable in place better this would be a 5 star controller.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Its good, but has some serious drawbacks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience is very mixed, Its a nice responsive controller with neat little features that make QOL aittle better, HOWEVER, I kept on getting random button failures, Severe audio bugs, and stick drift from time to time, My nail in the coffin was ehen my Dpad Left button completely decided to call it quits. I am completely denied from full playability for some games that absolutely require dpad inputs. It still lasted longer then most Microsoft controllers tho.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there Mage!

      We are sorry to hear about the experience you've had with your Turtle Beach Recon Controller.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach