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Customer Ratings & Reviews

Your price for this item is $59.95

Customer reviews

Rating 4.3 out of 5 stars with 1104 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the high-quality build, ease of use, and satisfying feel of the Recon controller, particularly praising its remappable buttons and comfortable grip. However, some users reported issues with stick drift and occasional connection problems, especially when used with PCs. A few also noted that the controller is wired and that some users found the bumpers and triggers to be less responsive than expected. Overall, the positive feedback on the controller's design and features outweighs the negative comments regarding functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,104 reviews
  • Pros mentioned:
    Remappable buttons
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Recon controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd one in a month hopefully it isn't a faulty one. stick drift the first month. Let see how the next one does. Worth a try n features r great on the controller

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello!

      Thanks for the feedback regarding your Turtle Beach Recon Controller.

      Please know that replacements continue to be covered by the warranty of the original purchased headset, and that our team would be happy to continue to provide assistance as long as you're within the warranty period.

      They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Xbox remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as good as a $250 Xbox remote! Save your money and buy this one!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Respect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good feel, good response, cord would stop recognizing for a week or 2. but seems to have worked itself out. Otherwise no complaints, would buy another.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Xbox Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works a lot better than the previous red one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Turtle Beach controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great control! Built quality is good. App is decent (Turtle Beach app), audio controls on the game controller is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 4 out of 5 stars

    Solid for windows

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller, good price, I use it for my computer to cloud game on game pass. Happy it works good, wish I bought it in black but that 1 wasn’t on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller HOT! Customer Service NOT!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son loves it so therefore, i love it as well!! Customer Service on the other hand is a hands down for me. No where to be found every single visit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great budget scuf! Doesnt need batteries either! Ive used it for about 8 months now and its held up 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no complaints with this controller, feels well built and comfortable to hold. Nice response from the controls.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this controller a month and a half ago. It works pretty well. No complaints!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Don’t buy the Xbox elite series 2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your thinking of buying the $180 Xbox elite series 2 controller don’t and buy this !!!!!!! Stick drift is going to occur in any controller buy the $12 warranty..btw this controller feels really good and obviously with those buttons in the back makes you play even better!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved the Day Turtle Beach-Recon Controlled

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new controller. I had a wireless controller, but it was not working well. After shopping at Best Buy and talking to the rep, I decided on the Turtle Beach wired controller. I was glad I did, it set up great on my Window 11 PC. The price was also right as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Controller until it lasted.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller with some nice audio.. mine wore out and had drift issues though so i don't know if it was just mine.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Best controller for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Stippling is very nice. Biggest perk is the chat mixer so you can mute your annoying teammates during the 1v1 situations. Programming isn't very intuitive but once you get it its easy. Only complaint is not wireless but for the price you cant beat it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality and multifaceted

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, for less than the original brand. There is a lot of value in this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    One of the best controllers for this pricemark.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is very solid for the price! The back paddles are a huge plus! I used it for a year before the left analog stick started drifting.

    I would recommend this to a friend
  • Pros mentioned:
    Remappable buttons

    Rated 5 out of 5 stars

    Better than standard Xbox controllers

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this is a really great controller. Lots of extra buttons and controls for other features. I use this for PC, so not aware of all the features available on XBox but ill gladly use this over a standard Xbox controller.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Nice controller for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and easy to use. Great for a beginner like me and my Son likes it. He’s happy with how good it works for the price. He plays racing games mostly with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a good controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works all right it's hard to actually program it there's no other way for you to know what else to do but it works fine as a controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really a great controller. The only issue i have is the triggers aren't adjustable at all. Other than that it's awesome.

    I would recommend this to a friend