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Customer Ratings & Reviews

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$41.99
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Customer reviews

Rating 4.3 out of 5 stars with 1135 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Recon Controller's overall performance, remappable buttons, and comfortable grip. Many appreciate its ease of use, good weight, and the value it offers at its price point. However, some customers have reported issues with stick drift and desire wireless connectivity. A few have also mentioned concerns about the bumpers and stiffness of the triggers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,135 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. No issues. Sounds are prefect. No complaints. Its responsive and i can map it.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Good quality for the value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad price for this controller. Its very fast input helps in fps games. My only problem is the cable having to be connected. I hate cables

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely responsive, easy to use voice and hesdset controls, and great feel

    I would recommend this to a friend
  • Pros mentioned:
    Remappable buttons

    Rated 3 out of 5 stars

    Defective unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features on the controller are very good, but there seems to be something wrong with the refurbished unit. The movement doesnt seem to work well in certain games Will be making a return.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Gildor! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    It’s Alright

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think you’re better off getting the Gamesir controller with hall effect joysticks. Around the same price, and will last much longer than this did for me. The grip is nice though.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Austin! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good pro controller on a budget

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming controller with a good response time. Works great for pc, with programmable buttons for quick changes. Only downside is that it feels a little cheap for the price; however it has taken a beating and still functions as intended.

    I would recommend this to a friend
  • Pros mentioned:
    Remappable buttons

    Rated 5 out of 5 stars

    Better than standard Xbox controllers

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this is a really great controller. Lots of extra buttons and controls for other features. I use this for PC, so not aware of all the features available on XBox but ill gladly use this over a standard Xbox controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Here we go again.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale after my last controler stopped working, so far it works as intended.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Yes!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want paddles, never having to charge your controller and overall and simplistic and affordable approach to pro gaming- get this controller. I’m a traditionalist when it comes to some tech. This is one of this moments. Wired and basic. I used this controller to play warzone when I realized I would do better with paddles. This controller took my gaming to a whole new level. I would recommend this if you are on a budget.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this when it was on sale let me tell you IT IS A GAME CHANGER MY PERFORMANCE HAS DRASTICALLY CHANGED!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lots of features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, took alittle to get used to controls behind the grip maybe because I have big hands, but nice controller overall.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Third party controller that’s good?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say I am surprised, I like this controller. Usually third party controllers feel cheap and just off, not this one. Feels almost as good as first party controller. Solid build quality, 2 programmable buttons on the back, and chat controls on the controller itself. The only setback is that it is not wireless. It’s just really hard to get used to having a wire on a controller. I would gladly pay a bit more for a wireless version of this controller. But great job by turtle beach making a solid third party controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new controller! He is hard on them and has no complaints about this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool tech for my computer gaming

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsive, perfect for my level of gaming. Basic functions are cool, very customizable. Cost was right. Works with XBox on console and computer! Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good PC/Great Xbox Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been really pleased with how the controller works with my PC, but I've been really impressed with its compatibility with the Xbox. It's incredibly versatile when it comes to handling my audio between games and chat with the controller. So far I've had no issues with its response time or connection to either device. Very happy with the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good scuff remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually a really nice remote best buy crew helped out with eveything even with my protection plan and all. Best wired remote i bought

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this control. There is some slight stick drift overtime but nothing crazy. The back paddles are great and configuring the paddles is easy as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really a great controller. The only issue i have is the triggers aren't adjustable at all. Other than that it's awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very ergonomic with a slick look

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant say I use the controls at the top very much as I use this for PC and so don't need to but its a cool feature. The controls and grip are VERY comfortable. I would say the price is perfect. This company has another version of controller for $200 and best buy sells generic controllers for much less. The price is the perfect middle ground for someone looking for something better than generic but still affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    really good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very well built controller love every aspect of it easy to use and had no issues with it,the superhearing on the controller is the best part of it and the paddles onthe back are on a very comfortable position

    I would recommend this to a friend