Customer Ratings & Reviews

this item broke after having it for about 60 day's had 1 other and it also broke not impressed will not bye this brand again. Good sound .

Was working fine for a couple months and I just put them on normally one day and then they snapped so easily?? Made out of trash plastic so fragile.

Honestly the worst headset I've ever owned, every time I've used it the sounds cuts in and out very rapidly as well as it being really quiet. It is not comfortable at all, it feels more like its trying to pop my head. The mic picks up every single sound in a 10 mile radius and it can be heard in the headphones, and every single one of my friends say that it sounds like I was sitting in a hurricane. Overall just garbage dont waste your time or money on this garbage. If it was possible I would give it 0 stars.

This product requires an app on a PC or smartphone to adjust settings. I wasn't able to get the drivers to download on my PC or to get the headset to connect to my phone via Bluetooth so I essentially couldn't adjust the settings, and this was especially annoying with the "mic monitoring" feature enabled by default. Turtle Beach tech support was no help so I returned them. Very disappointed with this product. Went with the Steelseries Arctis instead which so far is working great on my Xbox Series X.

They broke within the first two days that I bought them. Took them back and they refunded my item. Was not happy about them.

Not worth the price i paid for them i can say that i qould not buy these again and if i got it a s a gift i would just return them for cash.

I bought these for my son at the end of August. He's 15 and not at all rough with his things and it's already falling apart. One earpiece fell off. We glued it back and was a temporary fix, we just had to tape it back together. Definitely not worth the price tag. Usually Turtle Beach products are high quality, but I'm not at all impressed with these.

Terrible headset does not stay on, has a lot of static cuts in and out. Will be talking on the mic and all of a sudden nobody in the party chat can hear you. Have to turn them off and on again and they will start working right again, then they do it all over again. Will never purchase turtle beach or wireless headsets again, $100 dollar headset you would think they would work properly. Would give these headset a no star but can't do that.

Mediocre headset. If you’re SUPER competitive then i wouldn’t recommend. After about 6 months the handles holding both ear muffs split completely.

While I was disappointed with the overall feel and build quality of this gaming headset, I was pretty satisfied with the sound quality. Pairing with my Xbox One was dead simple. These pair like a controller. Push the pairing button on the console and then on the headset and the rest is magic. I was paired up in no time! First off, I tried listening to some music. At first I was underwhelmed, but there are 3-4 different sound modes selectable by cycling through the dedicated mode button. I found the second mode to be much more satisfying as it added a little oomph to the music. Gamins sounds much better than music. Don't expect booming bass, but there is good, natural sounding presence. Mids and highs are a little recessed, but not muffled. Overall sounds quality is mellow and comfortable. These would be good for hours of gaming without becoming fatigued from a ton of sibilance. Clamping force, however, is really strong. I don't have a big head, but these things are really tight. Like tight enough that I feel like my head will conform to the headphones rather than the other way around. The earpads are acceptable and have a moisture-wicking fabric to them, but I prefer leather or fake leather to this kind of material. Your comfort will vary. The earpads also seem to be replaceable, but I chickened out from actually removing one completely. The headband has a thick, soft vinyl cushion on the bottom Build quality is lightweight and plastic, but it does feel like it'll hold up to some abuse. The matte black with shiny Xbox green accents looks nice. There are physical dials for volume and sidetone (how much you can hear yourself) which I like. I prefer a lot of sidetone, but that's a personal preference. The mic boom swings up and stores nicely in one of the earcups. The mic is disabled while it's up, which is a huge plus for me. I don't like fumbling around for a mute switch. Overall, I would recommend these for budget wireless gaming. Don't expect to be blown away, but for a gamer on a budget, I would highly recommend these.

Mic came across with static per my buds. I did a software update as recommended and did not help. I returned.

Stopped working after about a month. I didn’t mess with it or treat it roughly it simply stopped working properly. Plan on returning it.

Had them for 5 months and put them on one day and a whole earpiece just busted off from putting them on

Very disappointing. Third time I placed it on my head, it snapped in half. I have a big head but not that big!!!

Worst headset I ever had in my life. Picks up every single sound and you can hear it through your headset. There’s a permanent echo. I hear myself speak through the headset. I hear my footsteps when walking in my room through the headset, i hear me pressing buttons through my headset and it amplifies it so loud. My friends complain about background noise it causes. I returned it after 3 days. Got it for the series s. Don’t waste your money.

Was working great for awhile, but recently just broke in half! Completely useless, and these were expensive

I got this gaming headset to replace a cheaper set from a different brand. I have a nice Logitech set for my computer that has the flip to mute mic so when I saw this had it as well I wanted to get it! I experienced no pain or discomfort when wearing this headset. Sometimes headsets can be too tight and cause me to get a headache, I did not experience this with this headset. I was able to have an extended gaming session with my sons on each of their own Xbox One X systems. We had a lot of fun. My old headset the mic was not what I was expecting. This one however worked flawlessly & they could hear me crystal clear. The sound quality was much better than I was expecting. We were playing various games including Madden against each other. I really liked the sound quality of these headphones. For as cost friendly as these are I was really blown away. The sound quality is comparable to the $250+ gaming headset I have for my PC-at a fraction of the cost! I let them each try this headset and they fell in love with these. Now both of my sons are wanting new headsets for their Xbox One X systems so I will be purchasing them each a pair of these. For the price you can't go wrong!

Not a fan. The chat mic is to short. Hard to connect as well.if your not tech savvy this mic isn’t for you

ok so first i am mainly a pc guy. so i was sad to find out i could not use this with my pc. unless i want to buy a xbox wireless adaptor. my pc i guess does not have one built in. this would not work wired. but needs wired to download latest firmware update. so i was sad that i could not use this with my pc at all. that said, with the cord provided, it was also short. so if you have to charge while using, the cord is pretty short, like 3 ft maybe. plus no wall brick. now for my issues with it on xbox. i do have a router/modem next to my xbox. but by now, this should not be an issue. but i guess it is. controllers work fine and never have issues. i also have other headsets that have there own wireless receiver module that dont have issues. when i use this headset. it works great but then the chat from me stops working. i can hear the game, and i can hear them talk, but they cant hear me talking. sometimes it comes back on, on its own, other times i have to restart the headset. i assuming could be interference but like i mentioned, by now this should be resolved. i have another xbox around the corner, and i can use that all day no issues untill someone gets on the main xbox or ps4 and then same thing. this struck me as odd because those are about 30 ft away and i am a foot away from the xbox and yet it would still get the interference. because of this, i am giving it a 2 star. i rather see a wireless receiver module that uses the 2.4ghz system or something that at least does not have interference then using the built in system just to save a usb port. also the fact that it cant be used wired as an option. i am giving it a 2 star and not a 1 though because of a few things. i have another brand that tried the same thing. and those are a lot worse. everything cuts out on those, they are always disconnecting etc. these at least stay connected. i love how the mic is. i love that you push the mic up and it mutes. they feel great. and sound is pretty good for the price rang. the battery last a while. i think i got around 15 hours at least from them. i would use a couple hours a day and not charge, then the weekend used them all day. and finally had to charge at evening.

Kid was taking them off and the plastic snapped really easy. Would not buy again. felt cheaply made.