Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$109.99

Customer reviews

Rating 4.6 out of 5 stars with 456 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 456 reviews
  • Rated 1 out of 5 stars

    Do not purchase, return asap if you did.

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked ok for 3 months ...Disconnects ALL THE TIME now. Terrible headset. Always get told I sound like a robot for a few minutes before it disconnects. Waste of money, waste of time troubleshooting it. 0 stars

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Miguel! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to assist as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Best Regards! TurtleBeach

  • Rated 4 out of 5 stars

    Very good gaming headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good gaming headphones and also works well with cell phones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headset for the money. Like my Lucid Sounds Better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headset

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for using it for both PS5 and Xbox. Does everything you’d expect it to do! Would definitely buy again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent sound. Could be more comfortable.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is decent. Not the absolute best. Connectivity to the Xbox is consistent. The ear cups could be more comfortable.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great multiuse gaming headset

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great sounding gaming headset that is wireless and Bluetooth which is awesome. I love the dedicated button to switch between Bluetooth and wireless and the color change to indicate which one is which (blue is Bluetooth, green is wireless). The scrolls are tactile and easy to find and use. The mode button is easy to find once you realize it is right by the USB C port and just find that one first, so you don’t hit a different button by mistake. I have changed the mic/music levels instead of the volume levels a couple of times by mistake so I don’t love them being right next to each other, on the other had them being in entirely different places might make it even harder idea of just correcting and being able to just slightly adjust my hand. The lift to mute feature is my awesome and I love how the microphone is tucked away if I’m not using it and instead using the headset for music or movies. I wish the power button was a switch but holding it down for a good long second just takes a bit of remembering. I had some issues with computer connectivity, it would just disconnect and stop working or the microphone wouldn’t be recognized at all and then I realized there was a Xbox/pc switch and after switching it to PC I had no issue at all. It worked great on the Xbox as well. Being able to switch to Bluetooth to connect to my phone when I’m not using a computer or Xbox was really convenient, the wireless connection uses a FLAC codec while to my phone it is AAC (lossless vs lossy) so if you are picky with your audio everywhere this might be worth knowing. Overall, these are comfortable, they completely cover my ears so my ears don’t feel compressed, though they are a tad shallow so if your ears stick out too much this may be an issue for you, mine just barely touch but aren’t compressed, so they are still comfortable for me. Pros: Bluetooth/wireless mode selector button Lift to mute mic Mic gets out of the way USB C charging Comfortable Compatible for PC, Xbox, and phones USB adapter is USB A (good for Xbox) Mic works great Cons: USB adapter isn’t USB C (good for Xbox, bad depending on PC) Headphone cups are a tad shallow (personal preference)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset worked great with my xbox series x. Worth the buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    spectacular

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this headset. Absolutely spectacular

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good headphones honestly, i feel like they're kinda tight but really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great .My grandson love to use them to play on his Xbox .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for the price I definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good gaming headphones

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i needed! great product for great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly no complaints. Great headset. I use it for my Xbox X.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mic stopped working, support sucks

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had mine for just over a year, (ive had a hyperX headset for 4 years no issues) and the mic randomly stopped working. No matter what i tried, reset, updates etc it doesnt work. I tried to get it fixed but turtle beach support keeps wanting me to update it (i did already) on the 4th email. Im sure this is their strategy do people lose interest. But yeah pay 100$ for a headset that stops working and you cant even take it apart hecause the screws are already stripped out and just spin. Turtle beach is garbage. Shame on me for not listening to everyones advice.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Ad! We are sorry to hear about the experience you've had with your Turtle Beach product. Please let your support rep know about the outcome of the update so they can assist further. Best Regards! TurtleBeach

  • Rated 5 out of 5 stars

    Good headset

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gone through many headphones and these have been one of the best i have used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chief

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our grandson loves the headphones. He thoroughly enjoys them and the quality of the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought it for my husband and he Absolutely love this headset!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok but sometimes when you go and turn down the chat volume and turn up the game volume they both go up

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Headset. Please note that the upper volume dial on the 600 Gen 3 for Xbox is the "Master Volume", which will control the volume of ALL sources coming through the headset, while the bottom dial will adjust the Game/Chat mix. Additionally, our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Amazing.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are feature packed and work amazing and without a single problem, what more can I say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goood all around but be mindful once worn your in the zone.

    I would recommend this to a friend