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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 729 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the excellent sound quality, comfort, and long battery life. They also appreciate its consistent connectivity, broad compatibility across various devices, and premium design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 729 reviews
  • Rated 3 out of 5 stars

    Not what I was expecting

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a month it started acting up gotta get it changed

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Ana! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t connect really. They comfortable tho. I prefer just a straight up headset for Xbox only

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Wavvy!

      We are sorry to hear about the experience you've had with configuring your Turtle Beach Stealth 600 Gen 3 Headset for Xbox.

      Please reach out directly to our dedicated Support Team so they can assist with the setup on Xbox. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 2 out of 5 stars

    Xbox headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset beeps continuously sometimes and doesn't hold it's volumes.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello James! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Killer battery life! Snug but well fitting!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is perfect for use with PC and Xbox. I love the flip to mute microphone boom, how it folds up and out of the way and the indicators on this headset are clear and bright. The charging LED is nice and large, and shows clear colors for charging and charged. The microphone also shows red for muted. These are a little weighty and a touch snug, but that allows them to fit well and stay on your head during any kind of rambunctious play. I haven't tested the 80 hours of battery life, but they have to be right around if not exceeding that, because with some daily short amounts of play I feel like I'm charging them once a week. There are multiple connectivity options, but I find I have the best / lowest latency using the included USB adapter. I believe that routes the audio signal via RF, and that make sense that it's faster than bluetooth. The overall construction is very solid and the unboxing is a pleasant one that I would expect from these high end products. The ear cups feel like some kind of soft synthetic material that is more breathable than leather but seems to be comfortable and wear well. The headband portion is VERY heavy duty and while this is usually a failure point on other headphones, these seem to have that figured out.

  • Rated 3 out of 5 stars

    They're fine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had connection issues plugged in from the back of my pc. Had to plug it away from my motherboard. The sound is fine.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello!

      Thanks for the feedback regarding your Turtle Beach Stealth 600 Gen 3 Headset.

      We recommend keeping the transmitter connected to a front-facing USB port that is unobstructed, this will ensure you have the best connection and audio experience.

      If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Expect your mic to randomly stop working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Back to back headsets with this problem. First was the microsoft xbox wireless mic, now this one. This is the last time i purchase any turtle beach product. Complete garbage

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to assist as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Best Regards! TurtleBeach

  • Rated 2 out of 5 stars

    Looks nice but thats all.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this headset thinking it would be a quality product but i was wrong. This headset refuses to connect to my xbox. I wouldn’t waste the money. Also be advised the instructions are not clear.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Steve! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Bad product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my kid, after a week headset stop working wouldn’t connect to headset ( vía bluetooth USB) unfortunately my kid lost the box when we left for vacation. Money lost

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Missing transmitter

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son on Christmas. We traveled the next day so never opened it. We finally open it a couple months later and found out it's missing the transmitter & charge cord. So that was a waste of money since buying new transmitter is half the price with shipping. Never used it. Guess it's good his old pair still works. This is our 4th turtle beach headset & probably our last.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Robert! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 2 out of 5 stars

    Get something else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for Bluetooth but the wireless mode is REALLY bad. Sound is awful connecting to the Xbox. Will be trading this in for an Xbox official headset.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Jake! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Dose not work for Xbox

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Says it works for Xbox it dose not. Even with the cord dose not work

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Emily! We are sorry to hear about the experience you've had with your Turtle Beach product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to assist as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached using the “Contact Support” link at the bottom of the Turtle Beach homepage. Best Regards! TurtleBeach

  • Rated 1 out of 5 stars

    Not so good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so good, breaks down super fast, can’t get it connect or work all the time. Should’ve bought geek squad protection with it :-(

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Rickey! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Go elsewhere

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very bad gaming head set, it broke and wasn’t good quality

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Davey! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to assist as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Best Regards! TurtleBeach

  • Rated 1 out of 5 stars

    Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash product worst one I’ve ever had totally trash

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Darren! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very uncomfortable, made my ears really warm (really fast) and the sounds was below average. worth it to get a premium headphone instead of spending money on this

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Mike! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    STOLEN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't leave a review because the headsets was Stolen

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello India! We are sorry to hear about the experience you've had, however, please know that we're not involved with the shipment of purchases made outside of the official Turtle Beach website. For assistance, please contact the BestBuy directly. Best Regards. TurtleBeach

  • Rated 1 out of 5 stars

    Sounds great but quality is garbage!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic quit working after one week. Not very impressed with this headset at this point. My son bought it with his own money and now we have to travel to replace or wait who knows how long for Turtle Beach to replace.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Joshua! We are sorry to hear about the experience you've had with your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn’t worth the money The headphones didn’t come with everything

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Justin! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Broke within a month!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this headset until it died within a month and wouldn’t turn back on. It won’t charge. I’ve tried multiple chargers. Tried all troubleshooting. Charged it all night. Nothing. Too late to return.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great sound for most all gaming devices

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several pairs of headphones over my lifetime of playing computer games since the mid to late 90s so about say 27 years and i have owned way more expensive roccat to a ten dollar headset. The big things i look for is sound quality of course, ease of setup, weight on my head, comfort and lastly the software package and battery life. After using these for about 30 hours i have to say i was pretty impressed with all the above. They have a 80 hour battery life and i have not hooked it to a charger other than the original first charge and the battery is still rocking strong after 30 hours of use. They are compatible with almost anything you can throw at them with Bluetooth or 2.4 GHZ wireless hookup. I also like the flip to mute Mic so I'm not fumbling trying to find a button to mute the Mic i simply flip the Mic up and it mutes it, so nice touch. For sound quality they use Waves 3D Audio & they have the bigger 50mm Drivers. So you are getting some nice punch with the sound and base. The memory foam is very nice around your ears. Makes it so they don't feel like they are cutting into your head and memory foam is nice and light also. All in all i did not have any bad experiences with the headset. Sound quality was very good, felt nice on my head did not get heavy after long gameplay session and never had the battery die on me even after 30 hour of use with no charge since setup charge. So if your looking for a midrange headset with pretty good sound quality i would defiantly grab a set.

    I would recommend this to a friend