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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 877 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Stealth 700 Gen 2 MAX PS Wireless Gaming Headset's exceptional sound quality, comfortable design, and long battery life. Many also highlight the immersive bass and impressive cross-platform compatibility. However, some users experienced connectivity issues and found the headset's fit to be too tight for extended use, while others noted concerns about the range and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 877 reviews
  • Rated 4 out of 5 stars

    Would not recommend best buy refurbished.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great, but the packaging was in much worse condition than I expected of the advertised condition. I bought it new in box and the item was not properly repackaged. Not sure if all the items came in the packaging either but it's enough to have it in full working order. Great overall.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Range

    Rated 1 out of 5 stars

    Garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far one of THE WORST headsets I’ve ever owned, constantly disconnecting, horrible lag and choppy audio! I could just be sitting down waiting in the lobby and it will shut off and then take forever to turn back on AT FULL BATTERY! I am not even 3 feet away from my console and it still has horrific issue. I’ve downloaded the software on my PC to restore it and update but so far it’s remained the same. Save your money and get a Razer or Hyper X

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning Joel,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Stealth 700 GEN 2 MAX. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy boy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my grandson for Christmas and he was beyond happy. The head set is of high quality and durable for a young boy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good headset very loud and clear seems alittle bigger then the model before

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones rating

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear and very great quality i would recommend getting these

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones are great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my headphones the noise cancellation are amazing and I can hear the footsteps when I play Call of Duty

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Turtle Beach

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the sound quality and light weight and live the fact it is also Bluetooth

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This product is 5 stars.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an amazing product. You can hear everything with this headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones great sound! I bought them for a gift for me and i couldnt ask for better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy connection and great sound. I would definitely recommend to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    PS5 Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them!!! The most comfortable gaming Headphones I ever purchased

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality, easy to use, a little pricey but worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works exactly as decribed and sounds very good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    TB is not Built for Kids

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is Epic and great, mic is good. Just never drop it. Does break easy. make sure u have super glue.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Kenneth!

      Please reach out to our Support Team with details about what happened and they can look in to whether this would be covered under our manufacturer's warranty.

      They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    BUYER BEWARE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buying turtle beach again. Updated they’re headset as the app repeatedly advised me to do so. Just to find out the update would break my headset and prevent it from every connecting to your xbox again no matter what reset or fix you found on the internet to help you. Even before this broken update that I never should’ve installed. The headset out of the box has many connection issues where it has trouble connecting to devices or loses connection entirely at random times. Even when turning the headset on for the first time you may have to turn it on and off a few times just to get it to connect to your Xbox. Pretty much a 2-5 minute process everytime you want to use your headset. After all that your headset might decide that it can’t find your microphone. Whether it’s one problem or the other, this headset is garbage and not worth the price point, do yourself a favor and go with the steel series.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there Ethan,

      We’re sorry to hear about the inconvenience you encountered after updating your headset and its USB transmitter. This is certainly not the experience we want you to have, so please be aware that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed when it comes to troubleshooting to get this cleared up or warranty replacement service if called for. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 5 out of 5 stars

    Hot garbage. Update. Follow up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Update to 1 star review titled hot garbage. Turtle beach did send me a new set. So i commemd them on that end.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Crisp quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go wrong with turtle beach headphones. The ease of use is insane plug and play!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    JUNK!! DO NOT BUY!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this headset twice and same result both times. I bought the first set July 2024, in September 2024 I had to return it. I used it one day, the battery was full and after I finished playing I put it on my headset rack. Went to use it a few days later and it would not power on. Tried connecting to the charger and none of the indicator lights came on to show that it was charging. Tried another charger and still nothing. Returned it and got another set in September 2024. I just used them yesterday and they were working fine. Fast forward to today 5/2/25 and same problem. They will not power on, will not charge. Nothing. I am not a regular gamer. I play maybe 5 times/ month.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello J! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Awesome until they bricked

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these a couple weeks ago when the black friday sales first started. I'll admit the sound and everything about the headset was pretty awesome. I used to have the Sony Pulse headset but the sound on these are far superior. I heard details in games that I've never heard before. I tried to use them yesterday and they bricked on me. The headset doesn't turn on, nor does it charge. Very disappointed and will return these today.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey Jay!

      We are sorry to hear about the inconvenience you've had with your Turtle Beach Stealth 700 Gen 2 MAX Headset.

      Please reach out directly to our dedicated Support Team so they can assist you with this. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    ANNOYING

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound quality is great. Could not be a bigger PIA to use. Download app to connect to phone, needs location despite user agreement saying otherwise. Still will not connect. Headset needs software update for some reason. Can not update via android. Use phone hotspot to download update via pc. Requires administrative permissions over your pc. Repeat 4 updates, plug headset into PC to update software, must have dongle inserted to PC do so. never would have imagined a headset could be so annoying. Using Peltors in the military is easier

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning,

      Thank you for leaving your feedback! There'd be no way to update the headset via its Android or iOS app. A Windows or Mac PC/Laptop would be required in order to update the headset & its USB transmitter to the newest firmware. This has been the standard for our headsets for years now.

      With that being said, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach