Customer Ratings & Reviews
- Model:
- TBS-2792-01
- SKU:
- 6500893
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers frequently mention the excellent sound quality and comfortable fit of the Stealth 700 Gen 2 MAX Wireless Gaming Headset. Positive feedback also highlights the headset's long battery life and compatibility with multiple gaming consoles and PC. However, some users experienced connectivity issues and found the volume controls or range to be less than ideal. A few also noted the headset's weight as a potential drawback.
This summary was generated by AI based on customer reviews.
Do Not Buy Without Service Plan
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will never buy a Turtle Beach product again. Headset broke right above the earpiece on the left ear (mic side). I did not drop them nor was careless with them. I set them down on my desk to go to the bathroom, put them back on and they were cracked. Only had them 8 months. My mistake for not buying the $30 service plan. I figured if I was paying premium money for a headset, the product wouldn't just snap. Manufacturer's Warranty doesn't cover "accidents or wear and tear." Check out ebay, there are tons of them for sale for parts; broken in the exact same place. I'm gutted. Other than that, sound quality was good. Mic sometimes would not unmute when you bring the stick down. A little heavy to wear for long sesh's.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Bryan!
We are sorry to hear about the experience you've had with your Turtle Beach Stealth 700 Gen 2 MAX Headset.
Based on the information provided your headset would be covered under our manufacturers warranty.
Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you!
- Pros mentioned:Sound quality
Sounds great needs to be a little bigger
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these. sounds great just need to be a little bigger. Tight on your ears i guess i have a big head have broken two pair they start to crack where they attach.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback! We get very few complaints about sizing or comfort issues. Due to the wide variations in head sizes and shapes, it's not possible to design a one-size-fits-all headset that will fit absolutely 100% of all users. However, we consistently provide a comfortable fit for the overwhelming majority of our customers. Please bear in mind that your headset will break in over time, which should result in a better fit after you've used it for a while.
If you are ever in need of assistance with your headset; please know that we have a dedicated Support Team available to provide assistance as needed. They’re always happy to help, and can be reached right from the support section of the Turtle Beach website.
Best regards!
Great headphones!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these headphones for my boyfriend for Christmas and he loved them!!
I would recommend this to a friendXbox headset
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it works very well have no issues with it. Thank you
I would recommend this to a friend- Cons mentioned:Connectivity
Good til it’s bad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a great headset til it stopped connecting to the base anymore. You can do hard reset and it will for a little while, but eventually doesn’t connect again. Even with all the updates, still won’t connect to the base. $250 down the drain.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Dustink! We are sorry to hear about the experience you've had with your Turtle Beach Stealth 700 Gen 2 MAX Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
- Cons mentioned:Connectivity
Worst headset to ever exists
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst headset you could ever buy… I waisted $200 on something that doesn’t even wanna connect, I spent 30 minutes trying to connect the headset and it would turn on and everything but wouldn’t connect to have sound… I purposely smashed the headset so I didn’t ever have to deal with a poor quality headset ever again my $100 headset sounds better and connects with no problem. AGAIN NEVER EVER BUY THIS HEADSET
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We’re sorry to hear about the experience you had when it came to connecting your headset; however, please allow our Support Team to assist you with the inconvenience you've encountered. We’re always happy to help as needed with troubleshooting or replacement service under the warranty our products are sold with, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Gaming headset
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed and arrived just in time for Christmas
I would recommend this to a friendGreat
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality product and fast shipping! Thank you!
I would recommend this to a friendWorks good but very bad quality.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones has pretty cool featrues like Bluetooth to your phone and super human hearing app that you could download. Othet than that, these headphones are pretty bad. They constantly disconnect from my Xbox and have to keep shutting them off or reset them in order for them to work. If i could go back i would buy wired ones instead lf these.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
Sorry to hear about the experience you've had with your headset and transmitter's connectivity to your console. Please take the time to bring details about your experience to the attention of our dedicated Support Team so they can offer assistance with troubleshooting or replacement service if called for under the warranty our headsets are sold with. The Support Team's contact form can be found on the main Turtle Beach website & within the support section of the site as well.
Have a wonderful day!
Gaming head set
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are a Great pair of head phones that were well priced
I would recommend this to a friendLegit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m glad they finally made headsets that can be used for both the Xbox and PS5
I would recommend this to a friendFall From Grace
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Man, the stealth 600’s were fantastic but mine broke after 3 years. So I bought the stealth 700’s and had have nothing but disconnects. Can’t go 5 minutes without this headset disconnecting from my series x. Thought it was firmware but it’s up to date. Turtle Beach used to be on top but now they’ve hit the bottom low. Avoid this headset as I believe support and updates have been discontinued. I’ve had this headset for a year and haven’t touched it til a week ago thinking the firmware updates would iron out the flaws but turns out no new firmware updates in a whole year. Avoid this headset!
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Brian!
We are sorry to hear about the experience you've had with your Turtle Beach Stealth 700 Gen 2 MAX Headset connection.
Your belief that support and updates have been discontinued for the Stealth 700 Gen 2 MAX is incorrect.
Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Perfection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent volume control and Bluetooth compatible... 5
I would recommend this to a friend- Pros mentioned:Sound quality
Turtle Beach delivers…
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding sound quality! For gaming, I wish there is a way to silence the chat while online-multiplayer events as the noise by host is detrimental to the properties of the head set while gaming…
I would recommend this to a friend Decent headset, need a PC connection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the headset cause seemed really good. Started out loving it, but discovered you have to have a laptop to be able to update it. Have a tablet PC, but that doesn't allow me to update it and it's gotten to the point where it will just randomly shut off or just not work properly.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
Thank you for leaving your feedback! A Windows or Mac laptop would be required in order to update the headset's firmware properly. If you don't have access to a Windows or Mac laptop and are encountering inconveniences with your headset, please take the time to reach out to our Support Team for assistance. Our Support Team is always happy to help as needed, and they can be reached right from the support section of the Turtle Beach website.
Best regards!
- Pros mentioned:Sound quality
They will snap in half
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality but they just dont last they will break in half so get the warranty
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello! We appreciate the feedback regarding your Turtle Beach Stealth 700 Gen 2 MAX Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to help as needed. If you require any assistance, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
- Pros mentioned:Sound quality
Only worked when it wanted
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was phenomenal when it worked, but using a PS4 pro, there was a lot of static. I tried using the USB wireless adapter on the back as well, and it did not work. I updated the software on the headset on the computer. It did not work. I updated the software on the app on the phone it did not work. There was also an issue, where the game chat audio and the game audio with a link together, and cannot be separated regardless of the instructions provided by turtle beach and PlayStation. For $200 my Bose headphones did better than this don’t buy it.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback!!
In regard to the separate game and chat audio; there'd be no way to for the headset to provide you with independent game and chat controls on the PlayStation consoles. This is a result of the limitations related to the way those platforms process the audio via USB, and is not related to the headset itself.
However, please allow our Support Team to assist you with the static that you made mention of as that could be a sign of RF interference from other devices within your set up. Our Support Team would be happy to assist you in getting that cleared up and provide further assistance if necessary under the warranty our headsets are sold with. That team can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
- Cons mentioned:Connectivity
No Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted about 2 years and constantly had connection issues.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Nathan!
We are sorry to hear about the experience you've had with your Turtle Beach Stealth 700 Gen 2 MAX Headset.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
The dongle is ridiculously sensitive.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you get it dont so much as breathe on your dongle/reciever that goes onto your xbox. I have been having consistent problems where the mini usb wont stay on even though I rarely touch it if ever. Basically renders the whole headset useless
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Jovani,
We’re sorry to hear about this inconvenience with your Stealth 700 GEN 2 MAX headset & its transmitter; however, please allow us to assist you further with some troubleshooting or warranty replacement service for the transmitter or headset if necessary. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Thank you kindly!
Bad quality and very bad policy from the store
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this item and stopped working two weeks and a half after I bought it then went to the store to try and get an exchange and they said oh we have a 15 day return policy very cheap item and not very pleased about after having something for 17 days the store can’t do anything to exchange or refund item
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello! We are sorry to hear about the experience you've had with your Turtle Beach Stealth 700 Gen 2 MAX Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!