Customer Ratings & Reviews
- Model:
- TBS-2780-01
- SKU:
- 6422347
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are satisfied with the sound quality, comfort, and battery life of the Stealth 700 Gen 2 headset. Many appreciate the Bluetooth connectivity and bass response. However, some users experienced connection issues and found the fit to be a bit tight or the headset somewhat heavy. The overall experience appears to be positive, despite some reported drawbacks.
This summary was generated by AI based on customer reviews.
Awesome headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headset I’ve ever owned! Don’t have to worry about my cat chewing through this because there’s no cord!
I would recommend this to a friendPoor connction
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them and I retruned, this set needs a better software fron Turtle Beach. After an hour of use it keeps disconnecting from the Xbox SerieX.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about your experience. Please ensure that your headset is updated to the most recent firmware available for it. That can be done via the Audio Hub for Windows or MacOS.
However, if you continue to have the same experience; please allow our Support Team to assist you with your GEN 2 headset. That team can be reached right from the support section of the Turtle Beach website as needed.
Best regards!
- Cons mentioned:Connection
Worst headset i have used yet
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constant problems with connecting to a device. Try's to pare to other controllers when only one pared device is on. Has the most aggravating g.a.yest voice I have ever heard in a headset. I do not recommend the purchase of this product. It gave me nothing but problems and thanks to the g.a.y push of this company I am never buying another turtle beach product ever again.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Stealth 700 GEN 2. The headset has no way of connecting directly to a controller, so what you described here is a bit unusual. Our team can also guide you through the process of turning the Voice Prompts in the headset off, as that is an adjustable feature. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Good Gaming Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality and sound. Very satisfied and enjoy the sounds my old set couldn’t produce.
I would recommend this to a friend- Cons mentioned:Connection
Trash! 0 stars!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this headset… I’ve been loyal to Turtle Beach for years but this really pushed me to my limits. This headset is worse than the Gen 1. Had connectivity issues 30 minutes into gameplay. Static noises along with my friends not being able to hear me. The Gen 1 had minor mic issues, this one is just garbage. Do your research and look for a better headset.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback.
Please ensure that your headset has been updated to the most recent firmware via the Audio Hub for Windows or MacOS. Also, please double check to ensure that your console is not within close vicinity to a device like a wireless router.
If you continue to have the same inconvenience, please know that our Support Team is always happy to help and they can be reached right from the support section of the Turtle Beach website.
Best regards!
- Pros mentioned:Comfort
Only buy if you enjoy factory resetting.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WARNING! Do not buy these headphones if you expect to enjoy them longer than one year. Mine are falling apart, wont charge, and I have had to do a factory reset on them three times. They are comfortable, sound OKAY, but the hassle of troubleshooting on these is not worth the money. Please remove them from your cart and pursue something else. They're BAD.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance with troubleshooting and/or replacement service as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thank you and best regards!
- Pros mentioned:Sound quality
Not happy with this headset
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality control is horrible. I have had this since day 1 and it's been nothing but trouble with static and cutting in and out. Turtle Beaches warranty and customer service have not been easy to deal with. For a $150+ headset, I expected way more. My friends have $30 headsets that work better then this. I will say when it does work, they are great! It just doesnt happen often.
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .We're sorry to hear that you encountered an inconvenience with your headset.
Reaching out directly to our Support Team was the appropriate thing to do. Their reply times will vary depending on how inundated their queue is. If you received a confirmation email that your claim was received, then your case is in the team's queue and they will get back to you as soon as they can.
Good so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our second pair we love it so far but the first pair stopped charging so we had to use our protection plan to get the second pair
I would recommend this to a friendGrandson's Christmas gift was a "Hit"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this wireless headset for our grandson and he was so excited & is truly enjoying them!
I would recommend this to a friendWorth it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works with my cell phone and my xbox. So i can switch between my console and phone
I would recommend this to a friendAwesome headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this headset generation 2 is Superior in every way great headset for your price very easy to connect
I would recommend this to a friendHeadset needs some work.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I initially bought the headset March 20, 2021. I thought this was a really good headset. I looked around online to see what are some good options in regards to headsets for the Xbox Series X. My friend got this headset and had nothing but good things to say which made me get the headset as well. I've retuned the headset to best buy for another one and also got two headsets shipped to me from Turtle beach directly. The headset has a lot of issues. Upon turning them on they will automictically power off right after, this can happen continuously after each other before it wants to stay on. Or when I'm gaming the headset would randomly lose audio altogether but stay on. Numerous times I've dealt with the headset connecting to my Xbox and I have no game audio and the mic doesn't work, but I voice chat audio. I've tried restoring the headset and rebooting my console until after 3 or more times it finally works as it should. I would not recommend this headset at all. The headset is great when it works but never know when all these issues with be addressed. There's better options out there.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Malcolm,
We’re sorry to hear about the experience you've had and appreciate your feedback. However, please allow us to assist you further as the experience you've had is not normal. Our Support Team can look in to all of this further for you, so please be sure to provide them with as much detail as possible about your current set up. That team can be reached right from the support section of the Turtle Beach website.
Best regards!
Works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is working great. Took a little bit of time to figure out the app and how to pair it with the header.
I would recommend this to a friendAwesome Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most incredible headset I have ever used.I would recommend anyone to buy it. You will love it!
I would recommend this to a friend- Cons mentioned:Connection
Please stay connected !!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought the reviews might have been a bit exaggerated when they mentioned that the headset was unusable due to connectivity issues... THEY WEREN'T LYING!!!! ... I tried them for about 30min before I became frustrated and returned them. (Glitchy sound, static sounds on microphone, invasive app that wants your location at all times, disconnects my xbox control) ... NO THANKS!
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Stealth 700 GEN 2. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you.
Doesn’t last
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these mid December after going through three other turtle beach headsets (stealth 600, 600 gen 2 and stealth 700) in high hopes they would last longer. However, I haven’t had them 2 months yet and already not working. I was playing a game and my chat went out, so I turned them off and BAM brick. They won’t charge, turn on, reset nothing. Of course it takes turtle beach forever to respond too...currently looking for a headset to replace TB
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We're sorry to hear that you encountered an inconvenience with your headset.
Reaching out directly to our Support Team was the appropriate thing to do. Their reply times will vary depending on how inundated their queue is. If you received a confirmation email that your claim was received, then your case is in the team's queue and they will get back to you as soon as they can.
OK...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This headset was great at first, but then just randomly stopped working. Turtle beach does not offer many trouble shooting options for a macOS so I was kinds of stuck. Contacted Turtle Beach directly, and they did send a replacement, but for $150, there should be more attention to detail and quality. They should not just randomly stop working within 2 months. Will likely look for a different brand if I have to replace them
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback.
We're sorry to hear about the inconvenience you encountered, but are happy to hear that our team was able to assist you with a replacement.
If you ever find yourself in need of assistance for any reason, please reach back out to our team and they'll gladly continue to provide you with support.
Thank you kindly and have a great weekend!
Great gaming headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent gaming headphones. They are so far superior to the included Microsoft headphones.
I would recommend this to a friendOK headset. Terrible mic.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OK headset. I've definitely had better. Main drawback is people always say it hard to hear you.
No, I would not recommend this to a friendGood headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headset. Update the software put the app on your phone connect it to the Xbox and enjoy !
I would recommend this to a friend