Customer Ratings & Reviews
- Model:
- TBS-2780-01
- SKU:
- 6422347
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are satisfied with the sound quality, comfort, and battery life of the Stealth 700 Gen 2 headset. Many appreciate the Bluetooth connectivity and bass response. However, some users experienced connection issues and found the fit to be a bit tight or the headset somewhat heavy. The overall experience appears to be positive, despite some reported drawbacks.
This summary was generated by AI based on customer reviews.
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great!! 100% satisfied, perfect for what I needed.
I would recommend this to a friendChristmas.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s sturdy, the sound amplification is great quality but the mic is easily worn and the Bluetooth capabilities sometimes will make the wireless controller or the headset itself disconnect. I don’t like how it has its on charger port that supports the headsets it’s self for the expense of the headset.
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there,
Thank you for your feedback. Please know that our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Thank you!
Very good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Comfortable and the noise cancelling is great.
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Connection, Weight
It’s alright.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It started off great. I’d say a year. 4 years later I still have it as an emergency back up. Somewhat of a heavy headset. The foam on the sides of your ear slowly start fall off no matter how you position it. Connection drops soooooo much now. It’s frustrating but I guess just not built to last. I did enjoy how well it sounded though.
No, I would not recommend this to a friend NOT FOR THE LONGHAUL
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second pair of turtle beaches. Both pairs were ineffective and the earpiece was broken within a year. After the second time, I returned them and decided to go with Astros. Worked well, but they don’t hold up.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth doesn’t work and audio hub on mobile can’t find device to pair.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Pacman,
We’re sorry to hear about the experience you had with your Stealth 700 GEN 2. Please attempt to uninstall the Audio Hub application from your mobile device & reinstall it. After doing that, re-pair your headset to your phone via Bluetooth. Once the headset has paired to your phone, re-open the newly re-installed Audio Hub and see if you continue to have the same experience.
If the inconvenience continues; please allow our Support Team to assist you further with your headset. That team is always happy to help, and they can be reached right from the support section of the Turtle Beach website as needed.
Thank you!
Decent headset.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok headset but I'd rather use Steelseries to be honest.
I would recommend this to a friendNeeds improvement
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs a QUIETER way to mute. My teammates are annoyed at how loud it sounds when I mute. My hair gets caught and cut on the ear piece even when it's pulled back into a ponytail. Other than that, it works great. It just needs a few tweaks to be perfect.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Greetings MsRose,
Thank you for leaving your feedback; however, please take the time to reach out to our dedicated Support Team with details about the inconvenience you've had with your headset's microphone mute feature and they will be happy to provide assistance as needed under your headset's warranty. That team has a contact form that can be accessed via the main Turtle Beach, so please fill that out when you have the chance.
Thank you kindly!
- Pros mentioned:Sound quality
Awful Bluetooth connection with Xbox Series X
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have listened to the reviews. Bluetooth constantly disconnects. I love the feel and sound but I just can’t deal with the disconnects especially during COD when you gotta hear what’s going on around you. Returned it.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there,
We’re sorry to hear about this inconvenience you encountered with your Stealth 700 GEN 2 headset. With that being said; please allow us to assist you further with this headset if its still within your possession. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Thank you very much!
Not As Good as expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as I expected. Should have went with a different brand then Turtle Beach. Cuts in and out, drops the Bluetooth connection many times, and I'm sitting literally 6-8 ft. from the console.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello there,
We’re sorry to hear about this inconvenience with your Stealth 700 GEN 2; however, please allow us to assist you further with the inconveniences you described here.. Our Support Team is always happy to help as needed with troubleshooting (or replacement service if need be) and we can be reached right from the support section of the Turtle Beach website.
Thanks!
Suspect material
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it works great but the plastic part became brittle in 11mths & broke when put into use just on handling... no sympathy from support as addressing issue easily puts you past purchase date but crazy glue works
No, I would not recommend this to a friend- Cons mentioned:Connection
Horrible
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Consistently disconnects while playing and takes forever to connect again. Speech will be garbled from time to time too. Big fan of turtle beaches and this is the first high end headset i ever bought, but this is terrible
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there Veej,
We are sorry to hear about your experience. As a heads up; please ensure that you have updated the headset to its most recent firmware via the Audio Hub on Windows or macOS.
If you continue to have the same experience; please reach out to our dedicated Support Team. That team is always happy to help, and they can be reached right from the support section of the Turtle Beach website as needed.
Thank you!
Not what expected.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound kept breaking up, whether it was chat or game.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good afternoon,
We’re sorry to hear about your experience. Please know that our dedicated Support Team is available assist you with your GEN 2 headset and the inconvenience you've had. They can be reached right from the support section of the Turtle Beach website and are always happy to lend a helping hand.
Thank you!
- Cons mentioned:Connection
Do not buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this in November and only a month lately I been having so much problems. From sound friction to headphone just stop workin and won't cut off. Just on but can't connect. Might have to return if problems can't be fix
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Keyred,
We’re sorry to hear about the inconvenience you're having with your headset.. Please allow our Support Team to assist you with your Stealth 700 GEN 2. That team is always happy to help, and they can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
- Pros mentioned:Battery life, Comfort, Sound quality
Great Headset!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Turtle beach make some of the best headsets on the market. I believe that you get the best mix of quality and affordability when you buy a turtle beach headset. One of the best things is that this headset will be compatible with the current GEN consoles and the next Gen consoles that will be out soon. The long lasting battery is great and you never have to worry about running out of battery while playing. Comfort is also a must have when it comes to gaming. Although this headset is on the heavier side it feels very comfortable to wear for long periods of time. The sound quality is amazing and offers surround sound which is very helpful in most gaming aspects. The only downside that I found was while connecting them. It was a little confusing on how to connect them to my Xbox even after reading the instructions. After playing with the buttons for a little I finally figured out how to connect the headset without trouble. I would highly recommend this gaming headset to anyone who is serious about gaming.
I would recommend this to a friend Broken ear piece and ear cuff after hardly no use
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ear cuff came unglued and the piece that holds the ear cuff to your head broke and cracked. I never slam my headset and have a stand just for the purpose of it not sitting on my desk and still broke after just 1 years time.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Bizcuit,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your damaged headset. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you kindly!
Mic Issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mic doesn’t work when I’m playing COD Black Ops.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello,
We’re sorry to hear about your experience; however, the headset's microphone should work in any of your Xbox games that offer chat capabilities. With that being said; please allow our Support Team to assist you further with what you mentioned here. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thanks!
- Cons mentioned:Connection
About to return second pair.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned first headset because it wouldn’t power on anymore. Second headset is having issues connecting to game chat. Retuning the second set in exchange for Astro A 50. Done with turtle beach.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Durner,
We're sorry to hear about your experience. Please let our dedicated Support Team know about the inconvenience you've had. That team is always happy to assist with troubleshooting and can even offer replacement service under your warranty with us if need be. To contact that team, please use the Contact Form listed within the Support section of the Turtle Beach website.
Thank you and have a wonderful day!
Bad for series x
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality product it. Doesn’t work with Xbox series x. Had to return. So ridiculous. Read up on it. You stop moving the remote joystick for 5 seconds and the sound cuts out completely. Horrible. Xbox and turtle beach need to chat before you buy this.
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for reaching out to us and we're sorry to hear about your experience.
Microsoft specifically makes mention of their controllers having this issue within their "Known Issues for the Xbox Series X" article listed on their website. All in all, it appears that this is an issue on the end of the console/controllers. It may be best to reach out to Microsoft for assistance.
Thank you kindly!
Sould be Recalled
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, I've had turtle beach headsets better part of 15 years. Big big fan of Turtle beach. The 700 gen 2 is disappointing in function. First you gotta download firmware to use it's features. The audio app is dated and very little adjustments can be made. So that was handled and adjusting to this limited headset. Then the battery dies.... Tryed to charge and use but didn't work... That's not right. Hours latter red light on headset is on plugged in or not plugged in. Tried and tried to get it to turn on... No luck..... This product should be recalled............
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Mitchel,
We’re sorry to hear about your experience; however, please try out the following with your Stealth 700 GEN 2:
Press and hold down the Bluetooth Pairing Button + Mode Button on your headset for 20 seconds. This is a very long press, please make sure that you do not release it early, holding it down too long is better than too short.
This should hard reset the headset and may clear up what you are experiencing.
If you continue to have the same experience; please know that we’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thanks!