Customer Ratings & Reviews
- Model:
- TBS-2780-01
- SKU:
- 6422347
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are satisfied with the sound quality, comfort, and battery life of the Stealth 700 Gen 2 headset. Many appreciate the Bluetooth connectivity and bass response. However, some users experienced connection issues and found the fit to be a bit tight or the headset somewhat heavy. The overall experience appears to be positive, despite some reported drawbacks.
This summary was generated by AI based on customer reviews.
Stay Away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful! Chat mix dial did not work. Did the firmware update, but still nothing. The clamping force is unbearable, and sound quality is average at best. Mic echos as well. All around typical poor build and quality control by Turtle Beach. Do yourself a favor and spend the extra money for one of the Steel Series headsets.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We are sorry to hear about this! Please know that your headset will break in over time as it is used, resulting in a better fit. However, regarding your other inconveniences, please know that our dedicated Support Team would want to hear about what you described here so they can lend a helping hand with troubleshooting or replacement service. That team can be reached via the support contact form listed on the main Turtle Beach website.
Thank you very much and have a wonderful day!
- Cons mentioned:Connection
Disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent headset except it keeps having connection issues...
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Stealth 600 GEN 2. Please ensure that you have updated the headset to its most recent firmware via the Audio Hub on Windows or MacOS.
If you continue to have the same experience; please know that we have a dedicated support team that is always happy to help, and they can be reached right from the support section of the Turtle Beach website as needed.
Thanks!
NOT worth the price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.NOT worth the price! Connection range to Bluetooth is VERY limited.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello there,
We’re sorry to hear about this inconvenience with your Stealth 700 GEN 2; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Buyers beware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks don’t buy. Constantly unpairs. Never stays connected. But other than that, it fits nice, love the app that goes with it, love that it can play music and answer calls while you play. It just doesn’t stay paired.turtle beach issued bug fix and it only got worse. I will see it works better on an Xbox series X.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Jeff,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your GEN 2 headset. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
- Cons mentioned:Connection
Upset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these and they didn’t work...............
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Roger,
We’re sorry to hear about this inconvenience with your GEN 2 headset; however, please allow us to assist you further with your Stealth 700. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
$99 Xbox headset is way better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this I got the Xbox headset. It sounded ok but i expected better.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello there,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with regarding the headset? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Thank you and have a wonderful day!
Look elsewhere
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this headset back in January 2022 and 8 months later I’m having serious issues. The headset will connect but mic won’t work until console is reset. Directional sound is horrible and so is “superhuman.” Mic will randomly turn off.
No, I would not recommend this to a friend- Pros mentioned:Bass, Sound quality
Very Sleek Design! Subpar App/software
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The setup and pairing was very simple. The sound and bass are not amazing but very good for gaming. The controls on the headset are conveniently placed and the built-in mic is not obtrusive. Overall a very nice pair of gaming headphones. The only downside is the android app, it should connect and allow you to customize the sound and some of the settings and button assignments. I downloaded the app and have not been able to connect my headphones yet. I read reviews on the app and the problem is widespread. It isn't a major issue but it does limit the customization slightly.
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there,
We’re sorry to hear about this inconvenience; however, please allow our Support Team to assist you with your Stealth 700 GEN 2. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thanks!
PC Gamer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not for PC gamers low sound quality heavy on the head
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello iPadLover, Thank you for leaving your feedback. Please know that our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website. Best regards!
Cofortable but
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with Windows 10 unless you buy an additional dongle.
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your comment Stuman!
You are correct. The headset would require an additional adapter for use on a PC, as this headset uses Xbox Wireless to pair the console & headset together. In order for this headset to work on a PC, you would need an additional adapter that adds Xbox Wireless compatibility to your computer.
That additional device is known as the Xbox Wireless Adapter for Windows 10.
If you find yourself in need of any assistance, please know that our dedicated Technical and Warranty Support Team is always happy to help. That team can be reached right from the support section of the Turtle Beach website.
These did not last long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These did not last long and were not used or abused
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Benchmark,
We’re sorry to hear about your experience. As a heads up; our headsets are each sold with a one-year manufacturer's warranty when purchased new, and our dedicated Support Team is available to provide assistance as needed with any sort of technical or warranty support claim. They’re always happy to help, and they can be reached right from the support section of the Turtle Beach website.
Thank you kindly and have a wonderful day!
Ehhhh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very little difference from the stealth 600. Save yourself the money
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback.
There are several differences between the two models features on the 700 Gen 2 that would not be included on the 600 Gen 2:
1. Bluetooth® connectivity so you can listen to music and take phone calls while playing
2. Aerofit™ Cooling-Gel Infused Memory Foam Ear Cushions
3. Metal-Reinforced Headband
4. Extended 20-Hour Wireless Battery Life
5. 50mm Nanoclear™ Speakers
6. Remappable Function Buttons
With that being said, is there anything that we are able to assist you with regarding your Stealth 700 GEN 2? If so, please allow our Support Team to lend you hand. That team can be reached right from the support section of the Turtle Beach website.
Thank you!
Stopped charging 5 months after
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They lasted 5 months . Stopped charging or turning on . Tried different charges and Troubleshooting steps online . Very dissatisfied. If you want to risk it , get a warranty if not you are gambling 150 dollars away
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Sabrina,
We’re sorry to hear about your experience; however, please note that our headsets are each sold with a one-year manufacturer's warranty and we have a dedicated Support Team available to provide assistance as needed. They will gladly assist you with troubleshooting this further and offerr replacement service if need be under the aforementioned warranty for your headset. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
#NoCommunication
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You couldn’t Communicate and some games with online players.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Moff,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your GEN 2 headset. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Junk
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should be zero stars. Absolutely one of the worst companies for customer support. Product is garbage some break in a few days and others in a few months. My older set that sounded better with better options lasted years trouble free. Find a better company with a better product.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there Chip,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed and continues to reply to claims sent their way. Their reply times will vary depending on how inundated their queue is, but please do not think you're being ignored. If you have not done so already, please allow our support team to lend you a hand. They can be reached right from the support section of the Turtle Beach website.
Do not buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for Warzone and the sound quality is absolutely terrible. I tried different EQ settings and it kept sounding like it was underwater. DO NOT PURCHASE! The one good thing about these is that it can be connected to your xbox and phone at the same time.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good afternoon,
We’re sorry to hear about your experience with your GEN 2 headset; however, please reach out to our dedicated Support Team with some details about the inconvenience you've had so they can lend a hand under your product's warranty.
We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thanks!
3 rd pair all Crap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loved them for the 1st month. After that they stopped working. I went to the Turtle Beach site for support, trying to troubleshoot the problem. There download didn’t install on my computer.MAC. I was told to use a Microsoft system instead. Don’t have one.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback and sorry to hear about the inconvenience.
We'd suggest continuing your correspondence with our team to let them know that you don't have access to a Windows PC. They will gladly assist with alternate troubleshooting methods if available. In a worst case scenario, they can assist with replacement service under your product's warranty.
Trash headsets, trash company
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One week in and it just died on me. Uncomfortable and somehow the stealth 600s have better audio. Turtle beach has gone downhill in recent years, would recommend Astro’s or anything else. Done with this garbage company.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello there,
We’re sorry to hear about this inconvenience; however, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Not a fan, at all.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent sound, but like having a vice on your head crushing your skull…unbelievably uncomfortable and the reviews I read about sound quality were definitely not true in my experience. Literally one of my least favorite headsets.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback!
Due to the wide variations in head sizes and shapes, it's not possible to design a one-size-fits-all headset that will fit absolutely 100% of all users. However, we consistently provide a comfortable fit for the overwhelming majority of our customers. Please bear in mind that your headset will break in over time, which should result in a better fit after you've used it for a while.
With that being said, our Support Team is always happy to help as needed so it would be in your best interest to reach out to them with details about the inconvenience you've had with the sound quality on your headset. That team is always happy to provide assistance under the manufacturer's warranty our headsets are sold with and they can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
App Doesn't Work, Headset is Worthless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You need the app to change the volume and chat mixer or even change the sound modes. The app doesn't work on the phone and neither on the computer. These headsets are worthless without the app, I can't even lower or raise the volume on a $150 headset. Do not buy.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there,
We’re sorry to hear that you've encountered some inconvenience with your Stealth 700 GEN 2. However, please allow our Support Team to assist you further with your headset and the Audio Huib program. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you!