Customer Ratings & Reviews
- Model:
- TBS-2780-01
- SKU:
- 6422347
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are satisfied with the sound quality, comfort, and battery life of the Stealth 700 Gen 2 headset. Many appreciate the Bluetooth connectivity and bass response. However, some users experienced connection issues and found the fit to be a bit tight or the headset somewhat heavy. The overall experience appears to be positive, despite some reported drawbacks.
This summary was generated by AI based on customer reviews.
Turtle beach is going downhill
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t get it to sync up with my xbox 1 so I returned it and exchanged it for something else. Would not recommend. Ive noticed a significant decline in quality over the last couple of years. I used to love Turtle Beach headphones, but not so much anymore
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there,
We're sorry to hear that you encountered an inconvenience with your headset.
Please know that we have a dedicated Support Team that is available to offer assistance with our products. They can be contacted via the support form located on our website and can assist with troubleshooting or further warranty service as needed.
Thank you!
I really dislike them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its hard to control the audio of the game and the audio of the chat sometimes you barely can hear the chat because the gameplay is to loud and sometimes you can hear the chat good but the gameplay to low
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Carlos,
We’re sorry to hear about this inconvenience with your 700 GEN 2; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Broke within 1 day of using it.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this yesterday and used it all day, it worked fine, then the next night it turned off for some reason, and when I tried to turn it back on, it turned on and started buzzing very loudly immediately. I can't turn it back off, so this sound won't stop.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Devan,
We’re sorry to hear about this inconvenience with your Stealth 700 GEN 2 headset; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Horrible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible headset, after two months of using it the headset is completely dead, won’t turn on or charge. Super disappointed for spending 160 after years of using turtle beach this is my turning point. Definitely not ever using turtle Beach again
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Rami,
We’re sorry to hear about your experience; however, please try out the following with your Stealth 700 GEN 2:
Press and hold down the Bluetooth Pairing Button + Mode Button on your headset for 20 seconds. This is a very long press, please make sure that you do not release it early, holding it down too long is better than too short.
This may clear up what you are experiencing.
If you continue to have the same experience; please know that we’re always happy to help under your product's warranty, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you!
Choppy and connectivity problems
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headset is amazing when it works. I am having a lot of connection issues. It will keep going in and out while playing games. Very choppy. Not sure if I just got dealt a melon but I cannot recommend these headphones based on my headset.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We are sorry to hear about your experience.
With that being said; please ensure that your Stealth 700 has been updated to its newest firmware via the Audio Hub application on Windows or MacOS.
If you continue to have the same experience; this may be an indicator of a congested wireless network. Our Support Team would can assist you in figuring out exactly what's going on here.That team is always happy to help and they can be reached from the support section of the Turtle Beach website.
Defective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it got it delivered and when I turned it on and off just to see if it worked and when I turned it off a red light turned on and has been on for an hour very disappointed for spending $158 dollars Best Buy could you get me a new one
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey Jason,
We’re sorry to hear about the inconvenience you encountered with your headset; however, please try out the following with your Stealth 700 GEN 2:
Press and hold down the Bluetooth Pairing Button + Mode Button on your headset for 20 seconds. This is a very long press, please make sure that you do not release it early, holding it down too long is better than too short.
This should hard reset the headset and may clear up what you are experiencing.
If you continue to have the same experience; please know that we’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thanks!
Poor quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’d give it a 0 if I could. Liked my last turtle beach headset from 2015 but they discontinued and now produce poor quality headsets. Avoid get the steel series. This headset broke after 3 months
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there,
Thanks for taking the time to provide us with your feedback. Is there anything specific we are able to assist you with? Our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thank you and have a wonderful day.
Snap, Crackle, and Pop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute junk. They were easy to pair but immediately I had nonstop cracking mixed with pops and silence. I did a firmware update for the headset, restarted my Xbox, and still had the exact same issue. I'm returning them tomorrow.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello,
Thanks for leaving your feedback and we are sorry to hear you encountered an inconvenience. With that being said; please allow our Support Team to assist you with your Stealth 700 GEN 2 headset. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Best regards!
- Pros mentioned:Comfort, Sound quality
Great sound for a low price
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I generally look for three things in a headset, in this order: Comfort, Sound and price. The Turtle Beach Stealth 700 headset performs well in all three areas. Comfort is first for me because if the headset is not comfortable, it doesn’t matter to me if they are comfortable and inexpensive. The Turtle Beach Headset is very comfortable. The Aerofit cooling gel-infused ear cushions made it easy for me to wear them for longer periods of time compared to other premium headsets I own. Sound of course is a close second to comfort, and these sound excellent. The base is deep, and the high range is clear and crisp. I am no audiophile, but some headsets I have worn have a sort of artificially enhanced sound that I find very annoying. These had none of that. The microphone is clear and present (meaning people I talked to didn’t say I sounded like I was talking to them in a tunnel). Third is price. You can’t get much better bang for the buck than these. I highly recommend them to anyone looking for a great and affordable headset.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound qualityCons mentioned:Connection
Great headset when it works
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was extremely excited to receive this headset as a birthday gift and as of this review I’ve been using them for about a month. Overall the build quality and sound are amazing but the downside, which is huge, is the sound pop and cutting. I can use the headset for one play session with no issues but the next time I go to use them they don’t work at all. The sound will cut out and not work even after trying to turn them off/disconnect and turning them on again, its very annoying and can effect gameplay. Pros: Very comfortable Convenient app on phone Sound is clear and dynamic Build quality Turn on console with headset Bluetooth connection with phone Battery life Cons: Annoying connection to Xbox Sound pops and cuts No way to connect directly to controller
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Stealth 700 GEN 2 and the audio distortion you mentioned. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thanks!
Bad bad bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works for 2 weeks until you can’t return it. Then wireless is so unrealizable (sound is there a second, gone, back again, gone again). Save yourself money and go wired or with a wireless product that actually works.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Greetings,
We’re sorry to hear about the inconvenience you have had with your headset. As a heads up; please be aware that our headsets are each sold with a one-year manufacturer's warranty and our dedicated Support Team is available to provide assistance as needed, whether it be with troubleshooting or replacement service.
That team can be reached right from the support section of the Turtle Beach website.
Best regards!
Only worked for two months. Dead now.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used for two months and will no longer power on. Tried firmware update, hard resetting, all other online forum tips with no solution. Support is backed up and taking a long time to respond. Will have to return.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Chris,
We’re sorry to hear about this inconvenience; however, please note that while Best Buy’s own return period may have ended, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed.
We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website. Since you have already reached out to the team, please remain patient for a reply. Reply times will vary depending on how inundated the team's queue is, but they won't leave you hanging.
Thanks!
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t charge after the first time using it, it’s very sensitive the right ear just snapped off after a few weeks. Would not recommend for young children.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Neisha,
We’re sorry to hear about the experience you've had with your Stealth 700 GEN 2 for Xbox; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Volume for chat does not work! Been giving me problems since the day I bought it. I haven’t used it for about a month and it no longer works!
No, I would not recommend this to a friendtrash
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.trash, save tour money buy a different headset. turns off and on for no reason. 4 months no longer even turns on. turtle beach is straight TRASH
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about this inconvenience; however, please note that while Best Buy’s own return period may have ended, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
- Pros mentioned:Sound qualityCons mentioned:Fit
Nice but too tight
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are a solid headset. The sound is crystal clear, easy to use and the mic works great. My only issue is they are too tight. I can only wear them a couple of hours before my ears hurt. There is no width adjustment. I do wear large to XL baseball hats. This might not be a good fot for you if you have a larger hat size.
No, I would not recommend this to a friend Turtle beach is selling a broken headset!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this headset if you own an iPhone it will not pair. Researched my issue after and found countless reviews saying the same with no help from turtle beach support. Stay away!
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hi Eddie,
We're sorry to hear about your experience; however your Stealth 700 GEN 2 headset should have no issue pairing to an iPhone via Bluetooth. As a heads up; it may be best for you to reach out to our Support Team for assistance.
Our Support Team is always happy to help as needed, and they can be reached right from the support section of the Turtle Beach website.
Best regards!
Breaks easily
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the second pair of turtle beach headphones we bought for our son and both have broken easily. We took this back in favor of a higher quality option.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about the damage to your headset. Please be aware that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Terrible quality
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hasn’t even been a year yet and they already stopped working. Won’t charge or turn on at all. Absolute garbage.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there Jacob,
We’re sorry to hear about your experience with your Stealth 700 GEN 2. Please be aware that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. That team can be reached for assistance right from the support section of the Turtle Beach website via their Contact Form.
Thanks!
Headset is junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Giving it 1 star because there is no option for 0 stars. Purchased these as a Christmas gift for my husband. They worked for ONE week! Not worth the price and the hassle!
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey Nadine,
We’re sorry to hear about the inconvenience you had with your Stealth 700 GEN 2; however, please allow our Support Team to assist you with your headset. Our dedicated Support Team is always happy to lend a helping hand with troubleshooting or replacement service if need be under your headset's warranty through us. That team can be reached right from the support section of the Turtle Beach website.
Thanks!