Customer Ratings & Reviews
- Model:
- TBS-2780-01
- SKU:
- 6422347
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are satisfied with the sound quality, comfort, and battery life of the Stealth 700 Gen 2 headset. Many appreciate the Bluetooth connectivity and bass response. However, some users experienced connection issues and found the fit to be a bit tight or the headset somewhat heavy. The overall experience appears to be positive, despite some reported drawbacks.
This summary was generated by AI based on customer reviews.
Poor quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work. I had to return. Best buy was great in accepting the return.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Bri23,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to helpwith troubleshooting or replacement service under the warranty that our products are sold with. We can be reached right from the support section of the Turtle Beach website as needed.
Best regards!
Wouldn’t recommend
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No longer work for longer than 10 minutes without going through a on/off loop
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good afternoon,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Stealth 700 GEN 2! They can assist with restoring the headset and in a worse case scenario provide assistance with replacement service if necessary. They’re always happy to help, and can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Never again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont like this headset i do t like the feel or hearing quality
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there!
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Typical Turtle Beach Trash
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Typical Turtle Beach overpriced trash! Mic is way to sensitive. Static consistently!
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We’re sorry to hear about this inconvenience. Please ensure that your headset has been updated to the newest firmware. If further assistance is needed, \we have a dedicated Support Team available to lend a helping hand.. That team can be reached right from the support section of the Turtle Beach website.
Thank you!
- Pros mentioned:Comfort, Sound quality
When they work they're great
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using another makers headset for sometime now and have been generally happy. I figured as I'm getting the new xbox I'll grab these. Now when they work these things sound fantastic. They are a little tight with the clamping force bit they let up after a couple of days. I don't get sweaty ears at all with these or fatigue. They are a really nice headset apart from the fact they don't always work. As I sit here typing this with my headset on while the Warzone menu music plays the sound crackles, pops and cuts in and out. It does this far more often than not. I think I've only managed one game with this headset with no sound issues. I went to the website hoping for a firmware update but nothing, these are up to date. And for context, I'm sat about 2 feet away from my One X If these didn't have the issues they do it would be a definite 5 star but seeing as the audio is pretty important I'm going for 2 stars as when they work they are excellent. Such a shame but not worth the risk
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey,
We’re sorry to hear about the inconvenience with your Stealth 700 GEN 2. Please allow our Support Team to assist you with this headset. We can be reached right from the support section of the Turtle Beach website as needed and are always happy to lend a hand.
Best regards!
Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst pair of headset I ever bought. Not worth it.. I have to keep pairing garbage
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Eddie,
We are sorry to hear that you've had an inconvenience with your headset. It would be best to reach out to our Support Team for assistance with your Stealth 700. Our dedicated Support Team is always happy to help. That team can be reached right from the support section of the Turtle Beach website.
Thank you and best regards!
Turtle beachs suck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 2 months. NOT WORTH YOUR MONEY!!!!! DO NOT BUY THESE
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning!
We’re sorry to hear about this inconvenience; however, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thanks!
Mic has hard time picking up game chat….
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This specific mic has problems picking up game chat in games….
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Stealth 700 GEN 2. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
- Pros mentioned:Comfort, Sound qualityCons mentioned:Connection
Has potential but rough out the box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received my Stealth 700 in the mail as I ordered it from Turtle Beach specifically. I am upgrading from Gen 1 Stealth 600. As the 600s have been stable for me, I had my issues with it but was a solid headset overall. But I feel the Gen 2 Stealth 700 has potential but is still missing the mark. So I have had the headset for a week now, and I will start with the headsets' positives. People are saying that the headset is tight, and I do not think it is. After the box, they are tight, but as you continue to wear them, it breaks in and loosens up, which is a none issue. Headsets are a little on the bulkier side but are much more comfortable than the Gen 1 Stealth 600. The audio quality has been awe-inspiring, and I think the audio is top tier. I had with the 600 that I have with the 700 as the SuperHuman hearing continues to be inconsistent. You get that elevated sound, but it is overpowering and continues to have those crackles and pops where it makes the SuperHuman hearing almost impossible to use. Yes, you can adjust the Turtle Beach Audio Hub app volume but does not make a difference when changing. Like most people, I have struggled to connect to the app via Bluetooth if Turtle Beach continues to support the software and headset, which they did not do much with the Stealth 600. The biggest issue that prevents this headset from being a must-buy is the connection. I do not know if it is an Xbox problem or merely a Turtle Beach problem. I'm leaning more to a Turtle Beach problem where the headset will disconnect randomly and then reconnect. When I am in a party with friends, I do get a crackling and pop sound, and the audio becomes faint and disconnects as well. This is making the headset not even worth the price because if it is continually going to disconnect. I want to love the headset, but I will return the headsets this week since Turtle Beach only offers a 14-day return policy. I rather send it back and get another headset instead of running the risk and not knowing if they will continue to support the headset. Maybe in the coming months, this headset will be worth it but right now, if so many inconsistencies, I cannot recommend the headset at this time and point. Turtle Beach, please put out a steady product and continue to support it with updates; this is a winner. Hopefully, they fix the issues, and I will come back to a TB headset.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey!
Thanks for your feedback and we’re sorry to hear about your experience. Please allow our Support Team to assist you with your Stealth 700 GEN 2. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thanks!
Terrible headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They charged for a hour the day that I bought them and still won’t turn on
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Gerald,
We’re sorry to hear about this inconvenience with your Stealth 700 GEN 2; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Thank you!
Promising but......
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you get the headset and app to work, you'll love them but good luck with that.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello there,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Stealth 700 GEN 2 and its app. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
WORST PURCHASE EVER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones stopped working in only 2 weeks. There was no fix. SO BUMMED.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hi,
We’re sorry to hear about your experience. As a heads up; please know that we have a dedicated Support Team that can assist you further with this headset under its warranty. That team can be reached right from the support section of the Turtle Beach website and they are always happy to help.
Thanks!
Broken !
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage! Do not buy!! After a little more than a month they stopped working
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello there,
We’re sorry to hear about this inconvenience; however, please be aware that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Would be 0 starz if I could
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died Wont charge keeps disconnecting Terrible investment dont do it
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey Bigdawg,
We’re sorry to hear about the experience you've had with your Stealth 700 GEN 2.
With that being said; however, our headsets are each sold with a one-year manufacturer's warranty, and our dedicated Support Team is available to provide assistance as needed under that warranty. .
Our dedicated Support Team can be reached right from the support section of the Turtle Beach website.
Thanks!
Don't buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out the box it was broken wouldn't even turn on or charge. Terrible
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We are sorry to hear about the inconvenience you've had with your headset. Please check the Turtle Beach Support Site for an article titled "Stealth 700 Gen 2 Xbox - Recovery Tool". That tool should be able to get your headset functioning properly.
If you continue to have the same inconvenience after going over the process described within that article, please reach out directly to our dedicated Support Team for further assistance. That team can be contacted via the Support Form located on the main Turtle Beach website.
Bad product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad not good... i just use it 4 times... don't turn on any more....
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey Gerardo,
Please allow our dedicated Support Team to assist you further with your headset. Our Support Team is always happy to help as needed, and they can be reached right from the support section of the Turtle Beach website.
Thanks!
Big Let Down
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too much static in chat and playing video games. Big Let down
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Jeremy,
Thank you for leaving your feedback and we're sorry to hear about the experience. Please reach out to our Technical/Warranty Support Team for assistance with your Stealth 700. That team is always happy to assist with troubleshooting any sort of inconvenience, and they can also assist with replacement service if called for. To reach out to the team, you will want to visit the Turtle Beach website, navigate to the Support section, and fill out the "Contact Support" form located there.
Best regards!
- Pros mentioned:Battery life, Sound qualityCons mentioned:Fit
Believe the other reviews that these are TIGHT.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The reviews that say that they are tight are not kidding. They are borderline too tight for me, but I'm hoping with a bit of wear over the next few weeks they will stretch out just a bit. The sound quality is good, far superior to my old wired headset. Battery life to far is great. All of the controls being on the left ear piece is cumbersome at best. This and the tight fit are the reasons for the downgrade from 5 stars.
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
Thanks for leaving your feedback. As a heads up; please know that the headset should break in over time as it is used, resulting in a better fit.
If you find you're ever in need of assistance; our dedicated support team can be reached right from the support section of the Turtle Beach website as needed.
Thank you!
Not good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working, won’t charge, won’t reset. Save your money
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Lisa,
We’re sorry to hear about your experience; however, please try out the following with your Stealth 700 GEN 2:
Press and hold down the Bluetooth Pairing Button + Mode Button on your headset for 20 seconds. This is a very long press, please make sure that you do not release it early, holding it down too long is better than too short.
This should hard reset the headset and may clear up what you are experiencing. After performing these steps, make an attempt at updating the headset via the Audio Hub for Windows or MacOS.
If you continue to have the same experience after going over the steps provided here; please know that our dedicated Support Team can assist you further with this under your product's warranty, and they can be reached right from the support section of the Turtle Beach website as needed.
Thanks!
Head set
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds like a crackling sound. For $150 not impressed.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Moises,
We’re sorry to hear about your experience. Please allow our Support Team to assist you with what you're experiencing with your GEN 2 headset. Our Support Team can be reached right from the support section of the Turtle Beach website and they are always happy to assist our customers as needed.
Thanks!