Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.1 out of 5 stars with 1143 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality, comfort, Bluetooth functionality, and battery life of the Stealth 700 Gen 2 Wireless Gaming Headset. Many also appreciate the fit and bass response. However, some users report issues with connection stability, volume levels, and the pairing process. A few customers also felt the price was too high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,143 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for the PS5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a first gen user the tiny details and differences make a huge upgrade. Bought this for the PS5 and these headphone did not disappoint. The low profile mic and easy access buttons make the headphone flush and easy to reach. The sound quality on these headphone make such an amazing sound quality with the PS5. You know it’s a great purchase when your wife hates them cause you yell too loud when you use them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Not as great as I thought.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable headset but wouldn’t use for prolonged use. Bluetooth disconnects randomly from my phone. It’s hard to balance voice and game audio. My biggest gripe with this headset is whenever the usb is plugged into the console regardless if the headset is on or not sound will not come out of the sound bar till the usb is unplugged. I wouldn’t recommend to hardcore daily gamers. This was an upgrade from my stealth 400 series from a few years ago, but in my opinion the 400 was a more complete headset.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there,

      We’re sorry to hear about the inconveniences with your Stealth 700 GEN 2; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Ear sets

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great Great fit @ great sound & price My grandson loves them

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good Headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice comfort, loud and awesome for gaming and for listening to music ! Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 3 out of 5 stars

    Turtle Beach 700

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Turtle Beach for over 10 years. Of all of their headsets I’ve had I only had issues with this model. It quit working after only 2 weeks of use. It is apparently a somewhat common issue with this model. I contacted Best Buy and had a new one in the mail and delivered to my house within a week. I haven’t had any issues with the new one. Overall this is a good headset and I would recommend it to someone for the price. There are better (and more expensive options) out there though.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello,

      We’re sorry to hear about the inconvenience you had, but are happy to hear your replacement is working fine! As a heads up; however, please be aware that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent Sound - Mid-levels and App Needs Work

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. The mic is incredible. The mid levels feel a bit imbalanced and the headset app is just laughable. But great improvement from wired Steelseries Arctis 5.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Dave,

      We’re sorry to hear about your experience with the headset's app; however, please allow our Support Team to assist you with that. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thanks! TurtleBeach

  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Wireless headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality . Can listen usb and Bluetooth at the same time works with my switch .

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Comfort

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable. Love that they are wireless and easy to use. Excited to use for the new COD.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    You can here foot steps

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these comfortable to wear for long times, you can hear foot steps and more .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing thank you to best buy for selling this product

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Bluetooth, Comfort
    Cons mentioned:
    Volume
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great for PS4 gaming

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are pretty great. They're are comfortable for long gaming sessions. They are alittle on the heavy side but shockingly comfortable. They have cooling gel foam in the earcups and man you can feel it when you put them on. I forgot they had it, then was wondering why it felt cold when I put them on. It really works! The audio quality is really good. The surround sounds lets you get immersed into the game. You can hear the competition before you even see them. They are pretty loud when you want them to be. I sometimes have to actually turn them down when I'm in heavy action in a game. (Note: You may have to turn up the headset volume in the console settings to get the full volume.) The super human hearing is not my taste but works. The bluetooth is awesome to be able to answer a phone call real quick in game. The actual music quality on Bluetooth is not the best as it distorts at high volume. The microphone is really good. I love that they included the fold up to mute feature makes it easier to mute on the fly. The USB dongle goes red as well to let you know you are muted. The mic also swivels toward you to get better audio. The mic monitor helps alot to not be yelling all the time to hear yourself. The battery life is awesome! They can last all day no problem and then some! The App is the way you can adjust your EQ and use presets. The app is pretty basic and has trouble connecting. But you dont really need it since they are really good on they're own. Overall they are really great and definitely the best headset that you can get for the PS4.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there Daniel,

      Thank you for leaving your feedback. If you're ever in need of assistance with the headset itself or our Audio Hub application, please know that our Support Team is always happy to help as needed and they can be reached right from the support section of the Turtle Beach website. TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Sound and Quality

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them, you can play music from your phone while on your console. Or even customize presets from your phone. Mic is super clear and doesnt sounds choppy at all. Best headset for the value hands down. I connect via bluetooth to your phone and for playstation users it uses the wireless receiver. I believe they work on computer via bluetooth as well. Nonetheless sound quality and functionality are amazing! Must buy!

    I would recommend this to a friend
  • Cons mentioned:
    Pairing

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good. I’ve only had a few problems with the mic and pairing issues. Other than that works good whether on pc or ps

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Cons mentioned:
    Volume
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Good, but not great.

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first headset I received was faulty. Just static sound and nothing else. A dud. Replacement works fine, mostly, and they have some pros and cons. Overall sound quality is pretty solid. Good spatial sound and directional sound is pretty accurate. There are different sound modes you can use. The mic is pretty clear, but there is a slight echo. The mic itself is hard plastic not removable. I much prefer the flexible, detachable mic like that of the Elite Atlas Aero. I end up with mic up too high for my preference, since the mic will only go down to level and, as mentioned, is not flexible. Don't like that at all. The headset is fairly comfortable, but rather bulky. They are a little on the heavy side (12.8 oz.) but not too heavy. Battery life seems pretty solid and you shouldn't have any issues during marathon gaming sessions. In Bluetooth mode they work well. These have pretty solid bass output and overall sound quality is pretty balanced. The volume level seems a bit low in Bluetooth mode, however. Watching videos on Android showed no latency issues, but I can't speak for Apple devices. So overall, not a bad headset, but there are better options in this price range. The lack of any ability to adjust chat volume is a sore spot. There is a secondary dial to the volume dial that can be assigned to options like mic monitoring and super human hearing, but not chat level. That's a big oversight by Turtle Beach.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello there,

      Thank you for leaving a comment. Please know that our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website. They can assist with questions regarding how the product functions, troubleshooting, and/or warranty replacement service as needed.

      Best regards! TurtleBeach

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Phone calls wont interrupt me no more

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love that i can use the phone at the same time, sound is great and comfortable with glasses.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Turtle beach

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very confortable to wear, easy use controls great soubd quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bummer

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good product but had to give 3 stars due too product not lasting that long. Stopped charging after 4 months.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head set, loud and clear. Great battery life as well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Nah fam.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly not worth the price when Arctis have much better. The sound quality is superb and the cooling gel is a good touch but everything with this headset is half baked and the mic build quality is so cheaply made you can easily snap it off muting or unmuting it. They don't even tell you how to setup the audio settings on your ps4. LITERALLY THERE'S NOTHING. So how do you know if it's transcoding everything the right way? Turtle beach got really lazy with this one.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      We appreciate your feedback.

      The Quick Start Guide that came with your headset should provide you with all the necessary information needed to get this headset set up. If your product did not arrive with one, you can find the Quick Start Guide for your headset within the Support section of the Turtle Beach website.

      If you find that you're in need of further assistance in getting this headset set up; please know that our Support Team is always happy to help as needed, and they can be reached right from the support section of the Turtle Beach website.

      Thanks! TurtleBeach

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the best headsets I've ever own. Very easy to use, clear sound, and comfortable.

    I would recommend this to a friend