Customer Ratings & Reviews

Great quality surround sound. Distinguishing direction of movement in games like COD is not a problem at all with this item. Speaker works perfectly and easily stores away out of your visual field when not needed. Best gamimg headset I have owned to date.

I preordered this headset because it was supposed to be the hot new item and supposed to be compatible with PS5s. First of all, it took an extra 10 days or so to ship and get to me, which was disappointing but not a deal breaker. What was a deal breaker though was the garbage mic and audio range. If I was more than 5 feet away from the receiver/dongle, the mic would cut out. If I leaned back in my chair... the mic cut out. If I am going to have to sit 5ft from my console, then I might as well use a wired headset! What’s the point in paying for something at this price point when you can’t even sit back in your chair? I used to love TB headsets. I think this is the last higher end one I will purchase. And I’ve already returned it. I’ll possibly continue to buy for my kid, but not anything at this price point or higher.

Everyone asks if I have a dollar tree headset. Heck no, this is a turtle beach baby. They still say I sound like shiiate but that’s okay, they don’t really need to hear me.

A little tight on the head but other Nat great headphones

Sound could be a little better but still a good choice

This headset sounds great. You can really hear the gunfire and footsteps in Fortnite. Definitely makes me a better player! Turtle Beach customer service was also attentive and helpful. Thanks.

I got these cause they look the best out of the ones on the market in my opinion, and I really really tried to work with them because they sound great and look great, but trust me when I say these issues I had are very common and widespread. Had issues with updating software for PS5 out of the box, had to use two different laptops. Waited a week after and they worked fine, then all of a sudden didn’t want to turn on or react to anything EVEN WITH hard reset. Don’t let the features pull you in, I got pulled in with one that makes an indent for glasses on the cups, but it felt better without it. Stay. Away. Trust. Me.

Good headset but can be better sound cause is 150 bucks

They were good but not worth the price, as they broke after about a year, I felt like the cheaper ones last longer than these more expensive ones. Other than that it would’ve been a 5 stars.

Pretty solid headset for the price you cant beat it

Bought this for my boyfriend birthday and he loved it!

There is terrible static when browsing the ps5 menu. When you exit the menu and go into a game they sounded great. I read on forums that others have the same complaint and folks think it will be resolved in a future software update. For me, 150 dollar headset should not have this issue so with that being said I returned them. The manufacturer should never release a product like this until they test it thoroughly and fix issues like this. I read it was the same on Xbox X as well.

Headset stopped working after two weeks of use. I read through reviews after this happened to me and found out this is a common trend. Luckily it was 2 weeks into owning it, not just after the 1 year warranty expired like some others have experienced. Sound when it worked with the ps5 was pretty good. Cannot adjust chat volume on headset*** had to mess around with game chat preferences in the actual game menus to hold a conversation when a lot of noise was coming through the headset. Cushions were nice with the cooling gel. Returning this item and will go with another brand after this experience

awesome love em only thing i don't like is how the hinges are from the top to the sides. gotta be careful putting them on and taking off can see those joints wearing out

Very comfortable headset with great features. EXCEPT no party/game chat mixer despite having an extra programmable volume wheel. Very disappointing. This is my second pair as my first ones decided they didn’t want to turn on one day. This was two weeks after the initial purchase. Returned them, got a new pair and the Bluetooth won’t connect to my iPhone. This is very important seeing as I purchased them so I could use discord on my phone for party chat while gaming. Returning them and purchasing Arctic 7’s or Arctic pros. Huge disappointment from turtle beach on this one.

Can’t say much about these headphones since they are a Christmas gift for my nephew. Although I have a pair for the Xbox and they are amazing. So with that being said I would definitely look into getting a pair.

Excellent product. Well worth the purchase. Old product A40 dont compare. Will stick to this brand really happy with the purchase. And the warranty is something I like as well . Best buy has the best warranty plan

The headband is really nice. It is metal and stays in place when set to desired position. The earpiece fit very snug. Almost to tight but make for good audio. Works great on my ps4 and Xbox. Why 2 stars then? It has NO auxiliary port. So I'm forced to use only bluetooth for everything. When not playing games I'll use the Turtle Beach headphones I've bought in the past for music or even phone calls. I've been unable to get this headset to connect to my phone for this use. Once paired, it tells me "you need an app for this decice". I have the Turtle Beach Audio hub app and yes, it connects to it, but not my phone for audio or anything else. Will most likely be returning.

Awful game sound/Bluetooth balance. I wrote a review right after I purchased these and I thought the Bluetooth worked well. They work but nowhere near the same as the gen 1 headset did. There is no way to truly separate the game and Bluetooth sound on these. I can’t turn the game volume down and turn the music on my phone up on these like I could on my gen 1 headset. I had the Turtle Beach people contact me and try to walk me through some things but it made zero difference. If you want to hear the game and just the game, then these will do. I am using these on a PS4 Pro as I can’t get a PS5 now.

Quality build. Sounds good. If you have a larger than average head, avoid. It pinches pretty hard. Becomes uncomfortable after a short time.