Customer Ratings & Reviews
- Model:
- TBS-3780-01
- SKU:
- 6422343
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the sound quality, comfort, Bluetooth functionality, and battery life of the Stealth 700 Gen 2 Wireless Gaming Headset. Many also appreciate the fit and bass response. However, some users report issues with connection stability, volume levels, and the pairing process. A few customers also felt the price was too high.
This summary was generated by AI based on customer reviews.
for gaming
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the original one is better then this one.. not good at all for gaming.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Kurt,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? We have a dedicated Support Team is always happy to lend a hand as needed, and they can be reached right from the support section of the Turtle Beach website.
Thanks!
Too tight
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Toot right for my head. But I de all great head set.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback Bass!
Please bear in mind that your headset will break in over time, which should result in a better fit after you've used it for a while.
If you have any questions or inquiries, or are in need of assistance, please reach out to our dedicated Support Team for further assistance. They can be reached via the Contact Support Form listed on the main Turtle Beach website.
Thank you!
Disappointing Product - Be Cautious
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased and right out of the box, didn't quite seem up to par in sound quality, but good. Superhuman function is not clear and the hiss while not in game very bothersome, so that was always off. But overall worked well...till just around 40 days ( and return period over), the headset now will not turn on, respond to PC app, nothing...just a brick. Submitted for help from TB with nothing more than an email saying we will get back in 4-5 BUSINESS days.... not counting on this going any where, but there is hope! Ultimately, $150 most likely down the drain. Just be cautious is my recommendation.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We're sorry to hear that you encountered an inconvenience with your headset.
Reaching out directly to our Support Team was the appropriate thing to do. Their reply times will vary depending on how inundated their queue is. If you received a confirmation email that your claim was received, then your case is in the team's queue and they will get back to you as soon as they can.
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 2weeks. Will be returning to store
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello,
We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thanks!
Bluetooth is not good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but Bluetooth connection always cuts and acts up
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good afternoon Trevino,
We’re sorry to hear about this inconvenience with your Stealth 700!. Please allow our Support Team to assist you further with what you described here. That team can be reached right from the support section of the Turtle Beach website.
Thank you kindly!
- Pros mentioned:Comfort
TV turns off for no reason because there is no aud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset, but the problem i am having when is headset is when I switch setting from chat to all audio my sony x900h turn off, with turtle beach elite 800 it does not because I have optic audio cable connected.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback.
This sounds like this is related to a setting on your TV. You'd want to check to ensure that your TV does not have any sort of Auto Power Off/Auto Shut Down feature turned on.
As a heads up; we have a dedicated Support Team that is always happy to lend a hand as needed, and they would be able to assist you with any inconvenience you may encounter with your headset. That team can be reached right from the support section of the Turtle Beach website.
Thank you!
Headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could be better, volume quality has a lot of static
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Matt,
We’re sorry to hear about the inconvenience you've encountered; however, please allow our Support Team to assist you with your Stealth 700 GEN 2 headset. That team can be reached right from the support section of the Turtle Beach website and they are always happy to help as needed.
Best regards!
Not worth the money for connection issues.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has problems linking to the USB dongle to start even using it on ps4. This was the upgrade to my playstation platinum headset where it would link up instantaneously. Otherwise, it feels amazing and the Bluetooth is good on the devices that support it.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello there,
We appreciate your feedback & are sorry to hear about your experience; however, please allow our Support Team to assist you with your Stealth 700 GEN 2. That team is always happy to assist our customers with any sort of inconvenience and they can be reached right from the support section of the Turtle Beach website.
Thanks!
n/a
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is an ok headset...setup is a little difficult.
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Mark,
Thanks for your feedback.
Is there anything that we are able to assist you with in regard to setting up your headset with your console? If so, our Support Team is always happy to help and they can be reached right from the support section of the Turtle Beach website.
Thanks!
quality is not worth the cost for sure!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not impressed with the sound quality for the cost of these. This was purchased to replace the returned pair & while these are functional they aren't top quality. Interference, static is not what I expected from this product,
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello there,
We are sorry to hear about your experience with your GEN 2 headset. With that being said; please allow our dedicated Support Team to assist you further with your headset. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Thank you very much and have a great day!
Good for a short period
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were very good until they broke the earpieces have like notches in it to keep them yeah so you can slide them up and down and mine just broke whatever catches and I just felt above my head all the time.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Beware before taking home please
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Out of the box. It will require an update. With new advancements with tech, its great to use your new mobile device to access the apps for sound control. But if you require an update, you need a CPU or MAC to update the head set. That you want to use on a ps4. But I have a chromebook, with no CPU or MAC for this firmware update. Why can we not update thru the app we need to map the buttons? Or tailor your custom settings while getting the update. Hope this helps anyone else. Will be returning promptly.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback.
Windows or MacOS would be required for this headset. ChromeOS would not be able to be used to update the headset in any way.
- Pros mentioned:Bluetooth
DO NOT BUY
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fuzzy noise in background, hard to connect, and squeezes you head very hard. The Bluetooth is nice but not ideal to wear a gaming headset to listen to music on your phone.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hi there Tommy,
We appreciate your feedback & are sorry to hear about the experience you had with your Stealth 700. Please know that the headset itself will break in as it is used more, resulting in a better fit.
With that being said; we would suggest getting in contact with our Support Team so they can lend you a hand with what you described here. They're always happy to offer assistance and further service as needed under our product's warranty. To contact the Support Team, you will want to use the Contact Support from located on the Turtle Beach website.
Thank you.
- Cons mentioned:Connection
Not worth the cost
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headset felt like it was meant for a child. Way too tight fitting and would not connect to console or pc consistently.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We're sorry to hear about your experience. Please bear in mind that your headset will break in over time, which should result in a better fit after you've used it for a while.
With that being said; we also have a dedicated Support Team who can assist in troubleshooting the inconvenience you described in your review. That team is always happy to lend a helping hand to our customers, and they can be reached right from the support section of the Turtle Beach website.
Thanks!
- Cons mentioned:Connection
DO NOT BUY
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the worst headsets I’ve ever used. Rarely easy to connect. Audio isn’t loud enough and headset speakers blew out after 4 months. Horrible headset.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello,
We’re sorry to hear about your experience. Please know that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed with troubleshooting and/or warranty replacement service. That team is always happy to lend a helping hand to anyone having an inconvenience with our products and they can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
- Cons mentioned:Connection
Got a Defective Pair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product would have been amazing, but I think I got defective pair... doesn’t stay connected, about to replace them or get another product. Sorry Best Buy.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello,
We're sorry to hear about the inconvenience you've had with your headset & its transmitter.
Please ensure that your headset and the transmitter for it has been updated to the most recent firmware via the Audio Hub for Windows or MacOS.
If you're still in need of assistance after that; our Support Team is always happy to help under your product's warranty through us and they can be reached right from the support section of the Turtle Beach website.
Thank you!
Connection problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started Having problems with them after the 1st month I have had no help with text support from turtle beach . Having to go through a whole bunch of stuff just to connect them every time
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback and we're sorry to hear about the inconvenience.
Reaching out to our team was the right thing to do. However; please keep an eye out (check your inbox, junk/spam folder, and any other folders/tabs your email client may have) for any sort of replies that our team has sent your way. Replies may take a few business days to receive.
So Disappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the quality i remember. I loved my last turtle beach headset but these wouldn't stay paired to my playstation no matter what i tried. Had to return them
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Outlaw,
Thank you for leaving your feedback; however, please know that our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website if you are ever in need of assistance.
Best regards!
Not durable, at all!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Their some of the most fragile headphones I've encountered. Words of advice, do not leave these laying around they're definitely gonna break.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Dre,
We’re sorry to hear that you've had some sort of negative experience with your headset; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thank you kindly and have a great day!
- Cons mentioned:Pairing
Trash after a month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little less than a month after buying won’t pair anymore keeps failing been trying everything waste of my money read online that it happens often
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Nicholas,
We’re sorry to hear about this inconvenience that you're having with your headset; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Thanks!