Customer Ratings & Reviews
- Model:
- TBS-3780-01
- SKU:
- 6422343
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the sound quality, comfort, Bluetooth functionality, and battery life of the Stealth 700 Gen 2 Wireless Gaming Headset. Many also appreciate the fit and bass response. However, some users report issues with connection stability, volume levels, and the pairing process. A few customers also felt the price was too high.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Pairing
garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for 1 week then stopped pairing to the dongle. Had less than 30 days to return it from date of purchase and it took a week for delivery.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello there,
We’re sorry to hear about this inconvenience with your headset; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
- Cons mentioned:Connection
Stay away.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible! Tight on head. Uncomfortable. Heavy plastic. Cuts in and out. Lots of random static
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello,
We are sorry to hear about your experience with your Stealth 700 headset.
Please reach out to our Support Team for assistance. Our Support Team is always happy to help as needed, and they can be reached right from the support section of the Turtle Beach website.
Best regards!
Not what I expected for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones seemed ok. Didn’t really think they were comfortable after a while. Also left side kept making a weird faint hissing sound.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Greetings,
We’re sorry to hear about your experience. However; please allow our Support Team to assist you with your headset. That team can be reached right from the support section of the Turtle Beach website as needed & they are always happy to help.
Thanks!
- Cons mentioned:Connection
Bad headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connection really bad, The only time they worked was the first time, then I was having issues connecting all the time.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there Gianluca2196,
We’re sorry to hear about your experience! Please take the time to reach out to our dedicated Support Team with details about the inconvenience you're having with your GEN 2 headset. THat team is always happy to provide assistance with troubleshooting or replacement service if necessary under the manufacturer's warranty our product's are sold with. That team can be reached directly from the Support Section of the main Turtle Beach website.
Thank you and have a wonderful start to your week!
I returned these
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are very quiet when connected to bluetooth. When connected with the included transmitter, the sound is still pretty subpar. Not worth the price.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We’re sorry to hear about your experience! Please know that we have a dedicated Support Team to that can offer assistance with our headsets. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you.
- Cons mentioned:Pairing
Poor quality, didn't last a year
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great while they lasted, but they quit pairing after 7 months. I had a similar problem with my Stealth 600 Gen 2.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there Joe,
Thanks for your feedback and please know that we are sorry to hear about the experience you had with your Stealth 700 GEN 2. As a heads up; our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thank you kindly and have a great start to your week!
Not good. They brick after 3 days.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good product with PS5 . Returned the first pair I got after 3 days due to the headphones becoming unresponsive. They would not turn on. Tried to reset them and nothing . I returned the first pair and got another pair , 2 days later same thing non responsive. They were connected and charged . Going to return these and go with a different brand . I really liked them when they worked and tried to give them a chance but there is a bug or glitch that causes them to brick.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Greetings,
We appreciate your feedback & are sorry to hear about your experience.
Please reach out to our Support Team regarding your Stealth 700 GEN 2 for Xbox so they can offer assistance with what you described here. That team can be reached via the Support contact form within the Support section of the Turtle Beach website.
Thanks!
- Cons mentioned:Connection
Bad quality wireless microphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad quality, disconnects frequently which is very annoying!! Won’t recommend buying it, stay with the cable one!!
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Greetings Alex,
We're sorry to hear about the experience you've had with your Stealth 700 GEN 2. As a heads up; our Support Team is always happy to help as needed with any sort of inconvenience, and they can be reached right from the support section of the Turtle Beach website.
Thank you!
TB’s rock! In store visit wasted HOURS of my time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product rocks. Stock in store is horribly tracked.. had to go to three different stores because they can manage their stock adequately.
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Thank you for leaving your feedback and we are sorry to hear about the experience you had in regard to Best Buy's stock system; however, is there anything in particular that we are able to assist you with in regard to the headset? You left a low score for the product itself and we would like to help you out in any way we can.
If you are in need of assistance with your headset, our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
- Cons mentioned:Connection
No range and keeps disconnecting
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps disconnecting. Doesn’t connect right away got to turn it on and off several times.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Techie,
We’re sorry to hear about this inconvenience with your Stealth 700 GEN 2 for PS; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
dont buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.after 2 weeks this headset wont power on and wont charged it just died . went back to best buy hannover they said i dint purchaesd the insurance . so i have to go directly to turtle beach i did until now no reply . dont buy this turle beach stealt 700
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Ramon,
We’re sorry to hear about your experience; however, please try out the following with your Stealth 700 GEN 2:
Press and hold down the Bluetooth Pairing Button + Mode Button on your headset for 20 seconds. This is a very long press, please make sure that you do not release it early, holding it down too long is better than too short. This should hard reset the headset and may clear up what you are experiencing.
If you continue to have the same experience; please know that our team will be replying back to your support form as soon as they reach your claim in their queue. Feel free to send the results of this process their way so they don't ask you to perform it again!
Thanks!
Lackluster
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They started off good , had them for 6 months and returned them eventually . Performance dropped drastically after multiple use .
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Captain,
We’re sorry to hear about your experience with your GEN 2 headset.
With that being said; please know that we have a dedicated Support Team available to assist you with what you have described here and/or any other inconveniences you've encountered. Our team is always happy to help, and they can be reached right from the support section of the Turtle Beach website for assistance.
Thank you kindly!
- Cons mentioned:Connection
Poor headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for 2 days and no longer connecting. Can’t hear .
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Melissa,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Stealth 700 GEN 2 for PS under the manufacturer's warranty our products are sold with. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Not worth the price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was amazing. Unfortunately it only took just over 1 year to crap out. Doesn’t work anymore.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Elle,
We’re sorry to hear about this inconvenience with your Stealth 700 GEN 2 after a year of use; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Worked for a week
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for about a week then bricked wouldn’t power on or charge or anything, after getting less than a year out of the stealth 600 I’m steering clear from turtle beach now. Actually really liked the headset but after researching seems to be a common problem with them so went with an Astro instead... I’ve always had Turtle beach but I wouldn’t go with this one if you’re debating
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good afternoon,
We’re sorry to hear about your experience; however, please try out the following with your Stealth 700 GEN 2:
Press and hold down the Bluetooth Pairing Button + Mode Button on your headset for 20 seconds. This is a very long press, please make sure that you do not release it early, holding it down too long is better than too short.
This should hard reset the headset and may clear up what you are experiencing. After performing these steps, make an attempt at updating the headset via the Audio Hub for Windows or MacOS.
If you continue to have the same experience after going over the steps provided here; please know that our dedicated Support Team can assist you further with this under your product's warranty, and they can be reached right from the support section of the Turtle Beach website as needed.
Thanks!
Headset
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Turtle beach isn’t my got to brand anymore. Seems not to last as long as others in use
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t hold up long and will lose charge within a year of use
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Alan,
We’re sorry to hear about your experience! Our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance if your headset is not functioning as it should. That team is always happy to help, and they can be reached right from the support section of the Turtle Beach website.
Thank you kindly and have a great day!
Great for three months, and then...
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for three months and then stopped working. Performed all troubleshooting but no luck. While working, the headset takes forever to turn on. This wouldn't be a problem, except that they turn off after about ten minutes without use. Thus, it's kind of a hassle to use these.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Michael D,
We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Do not buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great when it works... this headset lasted 2 weeks before it died.. afterwards, I found several blogs/articles on how the headset just dies and requires you to turn them in to turtle beach... there is an issue with the power supply that needs to be addressed... do not buy!!!
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback!
Please be aware that our team has an article that will walk you through the process of recovering your headset from this state. That article can be found within the Support section of the main Turtle Beach website. If that article does not assist in clearing up the inconvenience you're experiencing; please reach out directly to the Support Team via the Support Form on the same site for further assistance under your product's warranty.
Thank you!
Stopped charging - don’t buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t use the headset that much. Over the span of a year and a half I used it about 10 times. I haven’t used it in about 6 months and it’s dead. Wont even charge. Tried multiple charge cables. Nothing. $150 down the drain. Don’t buy. I see a lot of people online with the same issue.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Erik,
We’re sorry to hear about this inconvenience; however, please be aware that our headsets are sold with a one-year manufacturer's warranty when purchased new, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!