Customer Ratings & Reviews
- Model:
- TBS-3780-01
- SKU:
- 6422343
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the sound quality, comfort, Bluetooth functionality, and battery life of the Stealth 700 Gen 2 Wireless Gaming Headset. Many also appreciate the fit and bass response. However, some users report issues with connection stability, volume levels, and the pairing process. A few customers also felt the price was too high.
This summary was generated by AI based on customer reviews.
Don't know
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Might have gotten a faulty set but there would be a change of pitch in my voice and it was random
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello,
Thank you for your feedback and we are sorry to hear that you're having an inconvenience with your GEN 2 headset.
Please allow our dedicated Support Team to assist you in getting this cleared up. That team is always happy to lend a helping hand to our customers. They can be reached via the Support section of the main Turtle Beach website.
Thank you!
Headset broke
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Expensive headset to be made out of cheap plastic. Headphones didnt even last 9 months. Ive owned a paid of ps headphones and they lasted years with out breaking! The mic dial doesnt work only lowers the volume butbyou cant make it higher.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Gamer,
We’re sorry to hear about this inconvenience; however, please note that while Best Buys own return period may have ended, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thank you kindly and have a great day!
Only worked for a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only worked for a year! They just randomly stopped charging after cleaning the port which theres nothing in it i barely used them still no charge and just randomly stopped working it's only been a year i hope they replace them
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Kyle,
We’re sorry to hear about this inconvenience with your Stealth 700 GEN 2; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Defectivd
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible product. Purchased at Best Buy in Eubank, came out of the box from Best Buy unable to turn on unless plugged into the charger. Light and vocal cues state that the battery is full but will not work unless plugged into a power source. Updated to most current firmware and still defective battery. Going to return today. DO NOT PURCHASE!
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello there,
We’re sorry to hear about your experience; however, please try out the following with your Stealth 700 GEN 2:
Press and hold down the Bluetooth Pairing Button + Mode Button on your headset for 20 seconds. This is a very long press, please make sure that you do not release it early, holding it down too long is better than too short.
This should hard reset the headset and may clear up what you are experiencing.
If you continue to have the same experience; please know that we’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thanks!
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly, this device does not keep Bluetooth active and I am required to reinstall frequently so my sin is able to have his fellow players hear him. Stock is low in my local stores at the moment, which is why I bought this as a replacement to an older headset. I will be going back to the PS headsets as soon as they are back in stock.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We're sorry to hear about your experience; however your Stealth 700 GEN 2 headset should have no issue staying connected to a mobile device via Bluetooth. Please ensure that you have updated the headset to its newest firmware via the Audio Hub for Windows or MacOS.
If you continue to have the same inconvenience; please reach out to our Support Team for assistance. Our Support Team is always happy to help as needed with troubleshooting or replacement service under your headset's manufacturer's warranty, and they can be reached right from the support section of the Turtle Beach website.
Have a great day!
- Pros mentioned:Comfort
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable but doesn’t connect to Series X or IOS.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your reply!
The Stealth 700 GEN 2 for PlayStation is a PlayStation headset. It would NOT offer any compatibility with the Xbox consoles in any way, shape or form. There is a completely separate headset for that console known as the Stealth 700 GEN 2 for Xbox if you are looking for an Xbox specific headset.
The Stealth 700 GEN 2 for PlayStation can be used as a wireless headset via its Bluetooth connection for your phone, so if you have encountered an inconvenience with that, please reach out to our dedicated Support Team via the Support Contact Form listed on the main Turtle Beach website.
Thank you kindly!
Bad quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really bad headphones the sound keeps cracking bad and the microphone is bad all my friends say that my mic keeps breaking up. They said my old 20 dollar headphones sounded way better than these wich is sad lol
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good Morning,
We’re sorry to hear about the inconveniences you encountered with your headset; however, please allow our team to assist you with your Stealth 700 GEN 2. Our Support Team is always happy to help as needed under our manufacturer's warranty, and we can be reached right from the support section of the Turtle Beach website.
Thanks!
Not good for PS5
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money if you're getting it for the PS5. Game play volume is low and the mic is way to sensitive even after adjusting the settings and updating the firmware. I ended taking it back and went with the crossair everything is good now.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Camco,
We’re sorry to hear about your experience; however, know that we have a dedicated Support Team available to assist you with your Stealth 700 GEN 2 for PlayStation. That team would have been more than happy to assist you in updating the headset and its transmitter, in addition to further troubleshooting or replacement service if necessary under the warranty our headsets are sold with.
We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
700 turtle beach
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok, ps4 would not play any sound on tv while usb was inserted into ps4.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Nice sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No that great. They are only compatible with ps4. Issues with oculus quest.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey Susan,
We’re sorry to hear about your experience; however, please know this headset should work fine with on a PS5 console, as well as a PS4.
With that being said; please allow our Support Team to assist you with your Stealth 700 GEN 2 headset. That team is always happy to help, and they can be reached right from the support section of the Turtle Beach website as needed.
Thank you!
Bluetooth issues with the headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product no good while using it constantly telling me through Headset Bluetooth is on Bluetooth is off while gameplay while watching a movie just continue beeping not sure if it’s a defective item but will be returning back to Best Buy hopefully they’ll allow me to upgrade To the Astros a 50
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there,
We appreciate your feedback and are sorry to hear about your experience. Please allow our team to assist you further with your Stealth 700. Our Support Team can be reached right from the support section of the Turtle Beach website as needed and they are always happy to help.
Thanks!
Absolute garbage
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picks up sounds across the house. Annoying for everyone involved as the mic sensitivity is through the roof. It says all over the internet that a firmware update fixes the issue. That was a lie in my experience. Nothing changed after updating firmware. Absolutely useless headset.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for reaching out to us.
If you continue to have an inconvenience with the headset after updating, please reach out directly to our dedicated Support Team. They can offer assistance with your headset under its warranty, and assist with troubleshooting or replacement service as needed. That team can be reached via the Support Form on the main Turtle Beach website.
Have a great day!
Sound quality is bootyhole
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is slightly worse than those headphones you got on airplanes back in the early 2000s for free, with the external foam. Terrible. Super human sound mode just makes it even worse. Dont buy. Unless you liked those airplane headphones. You’ll love them in that case.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback.
We would suggest reaching out to our Support Team regarding your experience. They can offer assistance with troubleshooting & replacement service if need be; all under your product's manufacturer's warranty with us.
That team can be contacted via the Support section of the main Turtle Beach website.
Thank you kindly!
Good headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones but uncomfortable and fit funny. Returned
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello,
Thanks for providing us with your feedback. As a heads up; please bear in mind that your headset will break in over time, which should result in a better fit after you've used it for a while.
Have a great day!
- Pros mentioned:Sound quality
Outstanding!! Truly, very impressed and no wires!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was just about plug and play out the box. I plugged the USB wireless transmitter to the back USB port of my PS4 Pro, and power on the headset, power on my PS4, and set the settings for the turtle beach to all audio under audio devices, and that’s it! I’ll only use this for gaming for the time being mostly as I have my own Bluetooth audio earphones for my iPhone and so on. But the audio is mind blowing; superb and clear - much better than all the wired audio headsets that I’ve own. Comes fully charged outside the box as you have a female voice indicator saying the battery level is high. Played the last of us 2 and need for speed heat; truly great crisp clear surrounding audio with great bass. Audio controls for game audio and mic on the side for easy adjusting. This, this will be the gaming headset for me and for all of us. No wires to worry about or hooking up to the DualShock analog 3.5mm port. I’ll need to see if there is a case for this headset but the box for now will do. Turtle beach is the ultimate gaming brand and thus so far trying out this product for just about a half hour of my time, quality and perfection is defined in their products based on this experience. Looking forward to using this when the new PS5 comes out as well.
I would recommend this to a friend Don't get these
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connected it after buying it and immediately was lagging some audio so i had to return and look for a better audio headphones. I just ended up for the Sony Extra Bass for about a $50 difference and with way better audio quality and little to no lag.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Slane,
We’re sorry to hear about this inconvenience with your Stealth 700 GEN 2 headset; however, please know that we have a dedicated technical & warranty Support Team that can provided assistance with troubleshooting under your product's warranty. They can also assist with replacement service if necessary. That team can be reached right from the support section of the Turtle Beach website.
The team can also be contacted via Live Chat between 9:30 AM EST and 4:30 PM EST from Monday through Friday. That's available directly on the main Turtle Beach website. Keep an eye on the lower right hand corner of your screen for the live chat icon when filling out the form or visiting another page on our site.
Best regards!
not happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i did not like the fact that i was not able to control the voice chat volume like the first generation 700 and the sound was not all there the the first gen , maybe someone esle would like it but i didnt,
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback. Please know that due to changes Sony made on the end of their PS5 console; there would be no way to adjust Game and Chat volume separately on the Stealth 700 GEN 2. This is simply a limitation of what the console itself is able to do.
Is there anything else that we are able to assist you with regarding your headset? If so, please reach out directly to our dedicated Support Team. They can offer assistance, and can be contacted via the Support Form listed on the main Turtle Beach website.
Do not buy!!!!!I repeat They will go out
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy !!!! I brought these Saturday today is Sunday.I used them Saturday,worked fine.Sunday they we’re charged all night.They won’t even turn on even with the hard reset.Luckily I’m within 30 days because this is terrible
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Sorry to hear about that!
We have a recovery process listed within the Support Section of our website for your headset that should get it back up and running again, in addition to ensuring that this does not happen again. Our Support Team would be happy to guide you through that process and assist with further technical support if necessary. They can also assist with warranty replacement service if necessary. That team can be reached right from the support section of the Turtle Beach website.
Thank you kindly and have a great day!
Not worth the 150
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy these onto my second pair and they bricked in literally a day they just dont turn on ecen aftwr firmware updates really good when it does work but i've already gone through 2 and my buddy as well
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We’re sorry to hear about your experience; however, please try out the following with your Stealth 700 GEN 2:
Press and hold down the Bluetooth Pairing Button + Mode Button on your headset for 20 seconds. This is a very long press, please make sure that you do not release it early, holding it down too long is better than too short.
This should hard reset the headset and may clear up what you are experiencing. After that, please double check and ensure that your headset has been updated to the newest firmware via the Audio Hub on Windows or MacOS (The headset can *not* be updated via the Android or iOS version).
If you continue to have the same experience; please know that we’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thanks!
Poorish quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise from the earphones are super statically.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Jace,
Thanks for your feedback & we are hear about the experience you've had with your Stealth 700 GEN 2. Please allow our Support Team to assist you with your headset. That team is always happy lend a helping hand & they can be reached right from the support section of the Turtle Beach website.
Thanks!