Customer Ratings & Reviews
- Model:
- TBS-3780-01
- SKU:
- 6422343
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the sound quality, comfort, Bluetooth functionality, and battery life of the Stealth 700 Gen 2 Wireless Gaming Headset. Many also appreciate the fit and bass response. However, some users report issues with connection stability, volume levels, and the pairing process. A few customers also felt the price was too high.
This summary was generated by AI based on customer reviews.
Wouldn't buy or recommend.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Real piece of garbage. Worked great until they didn't work at all. Seems to be common with turtle Beach. Wont be buying them anymore. Worked for about a month.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello there,
We’re sorry to hear about this inconvenience; however, please note that while Best Buys’s own return period may have ended, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Thank god for geek squad protection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had to replace 4 of these!!! The bluetooth stops working and then the entire headset will not turn on or off.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Sorry to hear about your experience Gthegawd. Our Support Team has a recovery process that they can walk you through that should get this cleared up for you. Should your inconvenience continue, the team can provide you with a replacement under the manufacturer's warranty that our products are sold with. All in all, it would be best to visit the Turtle Beach Support Site and fill out a contact form or hop in to a Live Chat (open from 9:30 EDT to 4:30 EDT) so they can assist you with this.
Thank you kindly and have a great day!
Turtle beaches
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can not adjust the game chat volume separately from the game sound so it’s hard to hear the people you are playing with over the game
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Don,
Thanks for your feedback! As you mentioned, the Stealth 700 GEN 2 for PlayStation does not provide independent game and chat volume controls. Please understand that this is due to a limitation of the audio the PlayStation 4 and 5 consoles are capable of outputting via their USB ports. Depending on the game you're playing, there may be an ingame menu option to adjust Chat Volume
Please know that our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website if you have any further questions or inquiries
Best regards!
Bluetooth was not good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In my opinion they are good for PS4 but after trying to use Bluetooth on my phone sound was very hard to hear very poor so I return them for another brand
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Tony,
We are sorry to hear about the experience you had. As a heads up, our Support Team is always happy to help troubleshooting any sort of inconvenience you have with our headsets. They can be reached right from the support section of the Turtle Beach website.
Thank you!
Poorly made
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The plastic joint between the earpad and headband broke after 5 months. Poorly made. They only back their products for 30 days. Garbage!
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Greetings!
We’re sorry to hear about this inconvenience; however, please note that while Amazon’s own return period may have ended, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance under that warranty as needed. Our Support Team is always happy to lend a helping hand and they can be reached right from the support section of the Turtle Beach website.
Thank you!
DONT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TRASH don’t waste your money. . .use them for a day and hated them from the sound to the fitment the 800 are way better and out of this world
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Mic doesn't work out the box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microphone does not work out of the box. Messed around for 2 hours yesterday trying to get it to work and no luck. Will be returning today
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hi,
We’re sorry to hear about this inconvenience. Please allow our Support Team to assist you with what you're experiencing with your Stealth 700. The Support Team can be reached right from the support section of the Turtle Beach website and are always happy to assist our customers as needed under their manufacturer's warranty with us.
Thank you!
Get Something Else
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the lesser quality headsets I have owned. The sound from these is sub par at best, and the mic produces a horrible echo
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there,
We’re sorry to hear about the inconveniences with your Stealth 700 GEN 2; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Lasted one month
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted one month. Right ear speaker audio was lower and distorted before finally conpletely quit working.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning James,
We’re sorry to hear about your experience with your Stealth 700 GEN 2; however, please allow our Support Team to assist you with this under the manufacturer's warranty that our products are sold with. We’re always happy to help with troubleshooting and/or replacement service as needed; and we can be reached right from the support section of the Turtle Beach website.
Thank you very much and have a great day!
Good Features, but...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good headset. I ended returning the headset because it completely died after 2 days. Went with the SteelSeries Arctis 7P
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hi there,
We're sorry to hear about your experience with your Stealth 700.
Please be aware that we have a dedicated Technical & Warranty Support Team that can offer assistance with our products. That team can be reached via the Support Contact form within the Support section of the Turtle Beach website.
Thank you!
waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.item has no charge must use computer to update but not current on computer app also cant update it on the playstation
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about your experience; however, please visit the Support Section of the Turtle Beach website and perform the new restore process that has been listed for the Stealth 700 GEN 2 for PlayStation. That should clear up what you're experiencing.
If you are in need of further assistance or need assistance in performing that process; please allow our Support Team to lend you a helping hand. That team can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bricked by firmware after a month. Gen 1 works great. Gen 2 is a high priced paper weight.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Sorry to hear about that!
Please attempt the restore process for the Stealth 700 GEN 2 for PlayStation that we have listed within the Support Section of our website or reach out to our Support Team for assistance with that process via the Support Form on the same site. The team would be happy to guide you through that process in an effort to restore your headset back to normal. That team would also be able to assist with replacement service under our manufacturer's warranty if necessary.
Assistance is also available via Live Chat between 9:30 AM EST and 4:30 PM EST from Monday through Friday. That's available directly on the main Turtle Beach website. Keep an eye on the lower right hand corner of your browser window for the live chat icon when filling out the form or visiting another page on our site.
Cheap
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaply made. Second set that broke in same place. Very poor quality.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about this inconvenience; however, please note our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
- Pros mentioned:Comfort, Sound quality
What an upgrade!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This gaming headset is perfect. It was super easy to connect via bluetooth and so comfortable. I can use these headphones to play games on all day because of how comfortable it is. It does not start to hurt my ears after wearing them for a long time like some other headsets do. The sound quality is great when you're talking on the mic or playing with other people online. You can hear the sound loud and clear even when the person next to you has the headset on. I l also love how the mic can be pulled out when you want to use it or put back in its slot when you are not using it. What a great idea.
I would recommend this to a friend Not pleased
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 1 yt and less than 40 hrs use they’re malfunctioning?!
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear that you've had some sort of inconvenience with your headset; however, please allow us to assist you with your Stealth 700 GEN 2 for PlayStation. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Not as advertised
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work good with my ps5 it had static right from the beginning ended up returning
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for reaching out to us Baller 1828,
We are sorry to hear about your experience. Please know that a firmware update was released some time ago for this model headset that would clear up the static you made mention of. You would simply need to update the headset and its transmitter to the newest firmware via the Audio Hub for Windows or MacOS as instructed within the product's user guide.
Please be aware that we also have a dedicated Support Team that is available to provide assistance with our products. That team can be reached right from the support section of the Turtle Beach website
Thank you very much!
Terrible.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after two months and can’t reach anyone about warranty. Don’t buy
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Jim,
We’re sorry to hear about your experience! As a heads up; we have a dedicated Support Team available to provide assistance as needed under the manufacturer's warranty that our products are sold with. They're always happy to help and can be reached right from the support section of the Turtle Beach website.
Best regards!
I hate this headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They dont work with with the ps5 system or the ps4 they will not connect to the system
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello there Headset,
We’re sorry to hear about the experience you've had with your Stealth 700 GEN 2. Please know that we have a dedicated Support Team available to provide assistance with troubleshooting or replacement service, and that team can be reached right from the support section of the Turtle Beach website.
The team can also be contacted via Live Chat between 9:30 AM EST and 4:30 PM EST from Monday through Friday. That's available directly on the main Turtle Beach website. Keep an eye on the lower right hand corner of your screen for the live chat icon when filling out the form or visiting another page on our site.
Our teams are always happy to provide assistance as needed so please reach out to them at your earliest convenience.
Thank you and have a great day!
Bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They didn’t work right and I couldn’t heard anything of what people was talking to me on the games
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good afternoon,
We’re sorry to hear about this inconvenience with your Stealth 700 GEN 2; however, please allow us to assist you further with what you described here. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Thank you very much!
Sad day
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.dead out the box, wouldn’t even turn on after I plugged it in and left it on the charger.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello there,
We’re sorry to hear about your experience; however, please try out the following with your Stealth 700 GEN 2:
Press and hold down the Bluetooth Pairing Button + Mode Button on your headset for 20 seconds. This is a very long press, please make sure that you do not release it early, holding it down too long is better than too short.
This may clear up what you are experiencing. After performing these steps, make an attempt at updating the headset via the Audio Hub for Windows or MacOS.
If you continue to have the same experience after going over the steps provided here; please know that our dedicated Support Team can assist you further with this under your product's warranty, and they can be reached right from the support section of the Turtle Beach website as needed.
Thanks!