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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1343 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers appreciate the sound quality and comfort of the XO THREE Wired Surround Sound Gaming Headset. Many also find it to be a good value for the price and praise its compatibility with multiple devices. While some users wish for higher volume, most feedback is positive regarding the headset's fit and microphone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,343 reviews
  • Rated 1 out of 5 stars

    Buy something that will last

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these headphones on Black Friday 2018, lasted until about December of 2019. Not worth it. Just buy a better brand instead of rebuying turtle beaches every year.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Nice Cheap Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this headset on Black Friday to replace my old on turtle beach set that was starting to have a bad feedback noise. I haven't had this set long but it seems to work fine for a lower priced model with no extras. The only complaint I have is that the chord is a bit short. Overall I find the sound quality good, they are comfortable, and it is nice the mic is detachable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphone broke mine and my husbands ears and surrounding area breakout in hives and redness which sent us to the hospital... Definitely don't suggest anyone buy These!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Son developed a rash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work great, but would not recommend purchasing. My son developed a painful, burning rash around his ears after using them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a REPLACEMENT from a better set of headphones and the audio is already gone, just 1 month!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these for maybe a year, they are okay. They do the job but tend to have problems while playing. Be careful with these

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones broke within the first week, mic would not work. Returned and upgraded. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Couldn’t get it to work, had to return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t get the microphone to work on this, Returned so that I can shop around for a better headset.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of static and echoes , everybody i played online with could hear the glitches .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headsets work when they want to but microphone does not work at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 sets on Black Friday sales, one set broke in a month

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like the way these felt on my head. Gave me a headache.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like this product I couldn't use it with my xbox

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset constantly disconnects. Will return to store.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Low Budget Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for a friend, and he quite liked it so I went back & bought another for myself. I was quite surprised at the quality you get for the price you pay. This headset has fantastic sound quality & does a great job of noise cancellation. My only complaint upon using it for the first time is that it can be kind of snug, but I got used to it & now have no problem with it. I do wish that you had the option to put the mic on either the left or right ear, as I'm used to having it on the right ear. And I sometimes find myself wishing I could move the mic up like you can with other headsets. It's fixed in place on this one, so that's not on option. Overall though, I'm really satisfied with this product & would definitely buy it again for another gift or when I need to replace mine.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very satisfied great bang for the buck!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Turtle Beach XO one these are much more comfortable and on sale for $40.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You’re supposed to be able to use these while plugging them directly into the 3.5mm port on the Xbox controller. Yeah. It works but god forbid you move the cord or accidentally tap the connection or set the controller down. The connection will go out and then you have to move the cord to get it working again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    What a Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is great, exactly as I expected, a side note... that long-haired boy in the product pictures is gorgeous.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not PC Compatible Out of Box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset, out of box, is meant to plug and play for consoles. Seeing as it was for "PC" as well, I ordered this product. Upon plugging it into my new gaming PC, I found out the hard way that I needed a "PC Splitter Cable." Upon reviewing the Best Buy website and calling my local store, Best Buy does not SELL the correct cable to make this TRULY compatible with PC to get the full use from the headset. I should have researched more headsets, but I feel the description was misleading.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never been disappointed with a Turtle Beach headset. Highly recommended.

    I would recommend this to a friend