Customer Ratings & Reviews

The technician was awesome and very knowledgeable of product design. They did a quick and efficient job all while providing great customer by providing information on all questions asked.

The guys were great. On time, professional, courteous and got the 98" TV upstairs and setup in no time. They even hauled away the enormous box!

I am very happy with my TV, being mounted by the Geek Squad.

Geek Squad handled the corner mount above my fireplace on the second floor flawlessly. Wires hidden, no mess. pro job!

Agents mounted my tv and hid the wires. Service was super quick and professional - gave recommendations on where to hang

Zach and Elijah did an excellent job and Zach was educational and patient when he set up our TV and showed us how to use the remote!

Love this tv…THE ANTI GLARE IS GREAT AND SOUND QUALITY IS AWESOME ENVEN WITHOUT A SOUND BAR ….GLAD I PURCHASED

The Geek Squad was quick, and efficient when the successfully mounted 55" TV on masonry wall in enclosed patio.

The team arrived on time. They were knowledgeable and helpful in figuring out the best way to get the job done.

Absolutely amazing experience! Hands down will never buy a tv without this again.

Well, the TV , mount and sound bar was lost or misplaced. Called several times after I was told it would deliver between 10-2pm. Then started receiving messages that that I need to schedule a date to deliver. Spent way too much time on hold then was told the tv was not there? Finally received a call from Ben who stated it may take a few days to get back to me and told me it could not get delivered until after Thanksgiving as they had too many deliveries. I thought maybe we would be a priority as our delivery and install was botched? TV and parts were actually sitting to the side someplace.Husband finally went and picked up the order without installation. 0 stars

My TV was mounted perfectly! There was no mess or damage to my walls. The agent did an excellent job

Agents were very courteous and professional and they mounted my TV very quickly

Great service! Agents were professional and considerate. Thank you for your hard work!

The agents professionally mounted the tv to the wall and it looks amazing. I’m very happy with the service.

The team mounted my TV and adjusted everything for me as well as explaining all of the features.

Showed up when they said they would professionally installed quickly and efficiently

The Geek Squad installation service did not meet my expectations. While the TV was mounted, the service felt rushed and very basic, especially considering the high cost. The installer did not organize the cables, did not leave the area clean, and even left the TV box in my home. There was little attention to detail or professionalism. In addition, the TV Basic Mounting 55 is nothing special. It is very basic and feels oversized, causing the TV to sit too far away from the wall, which negatively affects the overall appearance. For a generic Best Buy brand mount that costs close to $200, I expected much better quality and design. While both the service and the mount technically do their job, neither justifies the price. Based on this experience, I would not hire Geek Squad again for TV installation, nor would I purchase this mount again.

Did a great job on install. Friendly & talked how to use items.

The ppl that connected my tv were so thoughtful on where it would be the best place to hang tv