Customer Ratings & Reviews

Fits right in the space I have. It is very clear picture. Easy to use. It is a TLC 55 Inch TV.

The Geek Squad pros that came to set up my 98" TCL tv did a fantastic job. Quick and professional, very glad I had them do the install.

The blue ray player is not in sync with the tv. Lips are moving out of sync. The installer spoke broken English, uncomfortable.

Delivery was great and Setup also!!! Fast and friendly as always in my area!!!!!

The team was very carefull with the installation. It was seemless and fast!

Good Equipment good quality with a good price I will recommend my friend for that

The guys were efficient very knowledgeable and helpful with my questions they did a great job

Although we appreciated the convenience of help with the delivery since our TV is so heavy, I was disappointed that the delivery drivers were not provided with boot/shoe covers to protect the customers floor and carpet. We basically paid for them to carry it in and put on the stand.

Set up 55 inch TV, made sure working and connected to wifi, etc.

The guys were great. On time, professional, courteous and got the TV upstairs and setup in no time!

Great communication with us and love the product and service.

Great Service and fast Setup and took time to go over remote.

They did absolutely nothing! They were impossible to get a hold of, and kept sending me to the phone tree once I was able to get a hold of them, passing me off from one to the next. I was hung up on multiple times. I spent hours and hours trying to get a hold of them prior to TV mounting and set up, because they had an error. They sent the wrong crew to TV mount and set up. My TV 98" was delivered in a box on the ground, then left. It wasn't the delivery crews fault. It was Best Buy and geek squad's fault. I have faithfully used Best Buy since 2008 purchasing large items yearly. I would say with confidence I've spent $100,000 there in those years. Geek squad is not like it used to be. It is complete waste of time now. Customer service is a joke. Don't waste your money.

Absolutely fabulous in setting up. Impressed that before entering my home, they put on booties to cover their shoes. Set up was great.

Installation of Sony 55 inch Bravia OLED Television and Sony Soundbar

the set up was just for putting on the legs for the tv. done by the delivery service quickly and perfectly.

Very professional & informative. Patient with this senior couple updating their TV.

Geek Squad gentlemen were on time, knowledgeable, courteous, and efficient.

The agents connected my tv, connected the remote, and speakers.

It was wonderful to be serviced by the geek squad. We valued their knowledge, expertise and best consult and work. The work is awesome in overall! Service staff were Juan C. and Jose.