Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 864 reviews
(864 customer reviews)to a friend
Rated 5 out of 5 stars
Geek Squad agent professionally calibrated my tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent knew what he was doing, did it, and now I have a much better picture!
This review is from TV Calibration
I would recommend this to a friendRated 5 out of 5 stars
Well worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The resulting picture from the professional callibration is superb. You will be so glad you did this.
This review is from TV Calibration
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed the new Sony 85" TV and Denon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation went very well, with no problems. Very satisfied.
This review is from TV Calibration
I would recommend this to a friendRated 5 out of 5 stars
Still am waiting for appointment for Calibration i
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been waiting for my appointment for my new tv since 2020.03.25
This review is from TV Calibration
I would recommend this to a friendRated 5 out of 5 stars
Geek squad work is nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv calibration was amazing. It looks like I have a brand new TV.
This review is from TV Calibration
I would recommend this to a friendRated 5 out of 5 stars
Calibration
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Agent did a Great Job Calibrating 2 of our TVs. What a Difference it made!!!
This review is from TV Calibration
I would recommend this to a friendRated 5 out of 5 stars
Great Geek Squad Experiance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service. The tech was on time and pleasant.
This review is from TV Calibration
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad cslibrated our tv!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent on time , friendly & professional! Very hsppy w/ our Geek Squad swrvice!
This review is from TV Calibration
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good service. I totally apreciTs this service.
This review is from TV Calibration
I would recommend this to a friendRated 5 out of 5 stars
This is awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad came to the house, did their thing, TV has never looked better! Bought a 4K Samsung TV.
This review is from TV Calibration
I would recommend this to a friendRated 2 out of 5 stars
Service not completed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our TV calibration appointment was cancelled due to Covid. This service has not yet been completed. We are not upset at all because we understand the current circumstances and do not want staff to be put at risk or our family. However, we are looking forward to when this service can be fulfilled. We have not been contacted for reschedule and when we’ve reached out have been told Best Buy is not currently scheduling these appointments. Thank you.
This review is from TV Calibration
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We are certainly living in unprecedented times and we appreciate your understanding. Nothing is more important than the safety of our customers and employees. At this time, we are still offering support in a variety of ways. We'd love to talk over what options are available to you and how we can best support you in these trying times. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
TV calibration A+
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Professional tech. A+ TV calibration.
This review is from TV Calibration
I would recommend this to a friendRated 5 out of 5 stars
Callibrated new tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did great job explaining the calibration process and results.
This review is from TV Calibration
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent calibrated my TV. He was courteous and knowledgeable
This review is from TV Calibration
I would recommend this to a friendRated 2 out of 5 stars
Partly calibrated at the wrong time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Appointment for afternoon since I work night shift, guy knocked on the door at 8:30 am and tried to leave quickly with “customer didnt answer”. Calibrated the The SDR modes of my tv but said they aren’t trained nor have equipment for the HDR mode that I tune myself. I got a discount on the service and I use add quite a bit for games and certain shows so that’s why the “fair” rating otherwise would be poor
This review is from TV Calibration
I would recommend this to a friendRated 5 out of 5 stars
great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got an 82' Samsung MU8000 calibrated, looks GREAT now!
This review is from TV Calibration
I would recommend this to a friendRated 5 out of 5 stars
Very good service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This makes everything so easy and so many perks with it Thanks Best Buy
This review is from TV Calibration
I would recommend this to a friendRated 2 out of 5 stars
Very lazy effort and not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not all that happy with the Calibration service. Tech didn't ask me how I'd like my TV Calibrated and only calibrated one mode and didn't do the other modes, nor HDR as well. It felt like a waste of time, I would have been very upset if I paid full price from such a lazy job. The tech was very nice and showed up on time though.
This review is from TV Calibration
No, I would not recommend this to a friendRated 5 out of 5 stars
Good service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent took about an hour to calibrate my new 4K TV. Picture looks great.
This review is from TV Calibration
I would recommend this to a friendRated 5 out of 5 stars
Excellent work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the technician that calibrated my television.
This review is from TV Calibration
I would recommend this to a friend
