Customer Ratings & Reviews

OUTSTANDING install and support! Couldn’t be happiest with the service provided by Geek Squad! Informative and on time. A++

Professional and courteous, efficient, and thorough agents. I thoroughly enjoyed having them install and set up my TV, making the experience of using the TV so much more enjoyable!

Best decision ever to let these guys set up and mount my new TV. I am usually very savvy in electronics, however, I am now spoiled by the quick, efficient and courteous service performed by the team that installed my new TV .

The Geek Squad staff arrived on time. Were efficient in the installation of the wall mound and television. They made sure all components were working correctly before leaving.

They did a great job of delivering & setting up my new TV. They were punctual & very professional. The guys were very careful in my home & made sure I knew how to operate my new TV before they left. And they were very patient in answering my questions.

Our service technician was incredible. Very professional and he was very thorough and efficient. Very happy with his service. Thank you!

Joe and the Geek Squad Team are phenomenal. They installed a new LG G3 OLED display, re-installed the Sonos ARC, and integrated the AppleTV; all on an articulating mount above our mantle. Looks absolutely amazing; all the cables are hidden and all the functions streamlined. The team even configured the sound, the picture and demoed how to work with the new system.

Fantastic job on the installation. The installer made sure to cover the operation of my outdoor tv

The Geek Squad guys were efficient and did a great job installing a wall mount and our new Bravia 85 inch. They were very knowledgeable and quickly got us trained up on navigating our new TV. They took our old TV for recycling (we paid extra) and all boxes, so all we had left was to sit down and enjoy!

The installers did an excellent job. This is the third time I’ve used Geek Squad for television installation.

65” Samsung Smart TV needed to fit into a particular space and the Geek Squad made it work. Two great guys (one was limited because of recent injury but both were so knowledgeable! My spouse, who does not usually listen to tech info, asked so many great questions - I was so impressed with them, And my spouse could work the TV and soundbar when they left!!! Amazing!!!!! We rave about their services to all our friends.

Clean and quick install. Love the extended warranty and installation packages they offer and ALWAYS fantastic Service. I have had nothing but great service as well as quick and friendly installation with Best Buy technicians/computer people/appliance people, etc. Really the best. Unless there is any massive change in the company, I will always shop here and use their install/services/warranties.

Excellent job and very knowledgeable member of Geek squad ! Edwin Velasquez explained everything to us senior citizens with ease .

I am very satisfied with the professional, cordial and effective job of installing the mount and mounting our new tv. They gave excellent tips about how to best manage the device and use the mount - there was no hassles. Just overall great experience - would use the service again.

I purchased the 82 inch LG flat screen tv, complete electronics protection plan, and tv wall mount plan. It's cheaper and worth it if you buy them as a package plan. The Geek Squad showed up on time, mounted the television to the wall with the new wall mount I had purchased, and it did not take long. They were professional, did not make a mess, and did it fast. I recommend having a large tv mounted to the wall by the professionals. Plus, the full home electronics protection comes with virus protection software. All your laptops, computers, tv's, and much more will be serviced or repaired by the Geek Squad. Can't beat it.

My Technician’s name: Storm, I was so pleased and impressed with Storm’s expertise and knowledge. He mounted the speakers on the wall and ran the wires with the least amount of exposure. After setting up the system, he tested everything to ensure it was working as intended. He also took the time to familiarize me with my new system. The service Storm provided was beyond my expectations. I appreciate his professional approach in providing excellent customer service. Storm also arrived donning all recommended PPE, including shoe coverings, which I really appreciated. Once again the Geek Squad knocked it out of the park!

The geek squad did a great job. Very professional and knowledgeable. Helped me swap out my Mount for a better one on the same day. Worth it.

Excellent job done on installation of my wall mount for TV highly recommend

Ian and Steve arrived on time, explained what their plan was and executed it perfectly. Not only did they do a professional install, they cleaned up and spent time with us making sure we knew how to work each component of the TV - receiver and installing our apps and making sure each one worked ! Thanks these two are pros and commend them for representing Best Buy and the Geek Squad in an awesome way!

Absolutely one of the better install and set up experiences I have ever had. Two technicians clearly knew what they were doing and not only set up and leveled this TV to specifications, they tuned it and adjusted it and educated me on a few things. They even used a different wall mount than the one I bought to save me money in the long run. What an awesome experience and glad I went with Total tech and Geek Squad. Just excellent!