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Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 38,685 reviews
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Quick, Easy, Quality Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesse from the Geek Squad did an amazing job of setting up my tv! He moved my old one to my bedroom and after installing the new one he was kind enough to plug in my devices that were connected to my last tv. He even made sure it was programmed correctly and that everything looked good before leaving. Great quality care, extremely nice, and welcoming.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Professionalism

    Rated 5 out of 5 stars

    Well worth it to get the Geek squad to help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with the job they did installing my 86" TV on the wall! They made it look easy, but as my husband and I know, it sure would not have gone as nicely as it did for them, had we done it ourselves. They were thorough and professional and stuck around to give me pointers and orient me to my new remote which had some hidden features I didn't know about! That took just a few extra minutes, but it really meant a lot to this electronic illiterate person. I really appreciated this service and highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Professionalism

    Rated 5 out of 5 stars

    Amazing: Friendly and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exceptional. Truly spectacular. Andrew and Vince went above and beyond in terms of professionalism, explanation, speed, and friendliness. I bought this TV for my parents and they installed it for them, explaining very carefully and patiently to my 85-year-old parents how the remotes worked, etc. I know they must do these installations all the time, but they seemed not to forget that each installation needs to be done carefully and thoughtfully. There was not a single aspect that needed to be improved.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tv mounting

    Rated 5 out of 5 stars

    Happy with the installation and wall mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time, put on shoe protectors to protect my floor since it was raining, mounted the TV and helped me with the set up. They also connected the Wii and Xbox as well as took the empty box with them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Happy and Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The experience from beginning to end was exceptional. Initially, I intended on purchasing a 65'' television but after consulting a Best Buy online representative, I learned it wasn't the best option for me so I pivoted to the 55'', which is perfect. In addition, the GeekSquad intaller who came to my apartment was incredibly informative, practical and professional. He knew the walls of my building couldn't work with the wall mount I purhcased so he brought one that worked so I was able to return the one I purchased and have the proper one installed. In conclusion, very happy customer.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Perfection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 75' inch TV and mount. Geek squad delivered, mounted, setup and sold me proper length (15 foot HDMI) at $15 for my new TV. Wow! And removed all the trash, vacuumed the area and were more than professional. Highly recommend. Nice being a Total Tech member so install, delivery and setup was free with membership. Awesome job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Looking good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service the team member showed up on time he did not need any assistance when installing the TV on the wall he took very professional precaution when installing everything he offered to take off his shoes before he came in My Home. He was very clean, very professional he requested other products that I may be interested in as well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    TV and Miunting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were wonderful, professional, courteous and compassionate about our needs! As we’re elderly and not able to deal much. They installed it quickly and did a great job!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Above and Beyond Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that came out to mount my 85” Samsung TV and sound bar were amazingly quick, clean, professional and really good at what they do. They measured my wall 3 times before they started drilling and securing the bracket to mount the TV and sound bar. They did an outstanding job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Excellence: Seamless TV Setup!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had the pleasure of using Geek Squad's TV/Display Setup & Mounting service for my new Samsung 55" Class Q60C QLED 4K UHD Smart Tizen TV, and I am beyond impressed! The Geek Squad technicians were professional, efficient, and incredibly knowledgeable. They arrived on time and had all the tools necessary to complete the job seamlessly. Not only did they expertly mount the TV to my preferred location with precision, but they also took the time to ensure all the cables were neatly organized and concealed for a clean and polished look. Their attention to detail was impeccable, and they even provided helpful tips on optimizing the viewing experience. Overall, the Geek Squad exceeded my expectations in every way possible. Their expertise and professionalism turned what could have been a daunting task into a hassle-free experience. I highly recommend their services to anyone in need of TV setup and mounting. Thank you, Geek Squad, for your outstanding service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Tech was excellent in every way.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad I added the cost for the installation of the TV and soundbar. The TV is practically flat against the wall and the tech set up everything just as I needed. Great service.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick, efficient and knowledgeable. The two technicians were great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Difficult to Complete But Job Done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys worked for a couple of hours trying to fasten the TV mount to the exterior wall which has 1/2 inch sheet rock then 2 inches of foam block and then 6 inches of concrete with another 2 inches of foam block plus stucco on the outside. The bolts they had brought were too short to grab the concrete so they to order longer bolts and come back about a week later to finish the installation. When they finished, the mount was level and exactly where it needed to be! Mission accomplished! Job well done!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They did a great job and it was fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job on my tv installation and mount.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, efficient and knowledgeable. I had my own Wall Mounting which was not what they would have used, but they used it, mounted it and made it work just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    One More Wall Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent's were courteous and professional in the installation!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Great work by my great guys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents showed up on time and completed the install quickly and professionally. They asked me where I wanted the TV mounted and provided suggestions as to where it would work best. Once we decided on the location, it was up and installed in less than an hour. They then took their time to run all the wires for my cable box, XBox, PlayStation, HDMI switcher, and Bose Soundbar. The Bose was supposed to be mounted with the TV, but they recommended against it because of issues with my TV. They tried a few different options, but just couldn’t get it to work. I am beyond pleased with their support and work.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism, Tv mounting

    Rated 5 out of 5 stars

    The guys installed two TVs with mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two TVs mounted with TV mounts and the guys were great. They were very efficient did everything neatly and clearly and were nice and professional couldn’t ask for more than that!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a real good job hanging my tv recommend them to do the job right!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge, Professionalism

    Rated 5 out of 5 stars

    Geek Squad # 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks quad was very professional quick and knowledgeable about hanging my tv. I would recommend them to all my friends and will use them again.

    I would recommend this to a friend